This hotel was very nice. The breakfast was good and fresh. Stayed here to go to the Alabama football game. Will definitely stay again. The hotel is easy to get to and many places to eat. The staff at the hotel was very nice and the hotel was very clean.
GatorGirl32548on 16/11/2017 18:30
I had two issues I addressed with the front desk staff and both ladies apologized for any inconvenience, wrote down the issues, and told me they would inform cleaning and maintenance staff to correct. All staff we encountered throughout the hotel were very friendly. On the positive, room decor was nice and breakfast was adequate. On the negative room coffee wasn't good and there is quite a bit of light that comes in around the door so be forewarned of that should you have issues with sleeping with any light around. Positive/Negative the beds are very firm.
Poor customer service
tomas4978on 12/11/2017 15:56
Horrible service this is the reason for One mark score the lady's at the front desk are incredibly rude ! Don't spend your money here stay at a place where( good) customer service is understood as being part of the job!
DrBabs65on 02/11/2017 15:47
A friend and I stayed at the Best Western on our way to New Orleans. This was a pleasant stay as our room was roomy and bright. The bathroom was a bit small, though.
The breakfast was the usual: waffles, eggs, biscuits/gravy, and so on. The dining area was roomy and nicely furnished.
Hotel staff were friendly and helpful.
We would stay here again.
Good for the money
keithstein3on 27/10/2017 14:26
Very nice hotel, room was large and comfortable. Overall, a good night stay and fairly close to Birmingham and Tuscaloosa. When you get the suite, it is very nice and quiet - easy to get rest. Thanks for the night
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Best Western Plus Bessemer Hotel & Suites5041 Academy Ln,Bessemer,AL,United States of America