What People are saying
Nice place
Alex S on 15/11/2017 21:08
The hotel is easily located, and has plenty of tractor/trailer parking and a convenience store across the street! My room was clean, my bed was comfortable, and breakfast was good. Priced right! I recommend this location. :-)
Hayley made the difference, with her awesome customer service skills!
NOT a Best Western EXECUTIVE INN!
1BVISailor on 09/11/2017 18:49
This hotel is an older BW property, of lower quality that is obviously undergoing a renovation so they can charge more money. Let me say first that we very much like the BW brand, have stayed there extensively, have spoken with corp management on more than one occasion ifound them intelligent, helpful and responsive, and have had very enjoyable experiences overall. This hotel is not up to their normal standard, much less the Executive level. Let me be be specific...(not necessarily in order of importance)
1.There is no hot tub - this is usually part of an Executive product offering.
2.The internet sucks. Download sp. eeds are pathetically slow. REDICULOUS!
3. The first thing we had to do was work on the glitchy cable connection. Dumb!
4. Bedding was ok, but felt "hollow" in terms of its qualtiy. Not a luxurious experience, and bedding is the key to a good stay - and not expensive to upgrade.
5. New carpet and paint couldnt hide the lower quality facility.
6. Odor was unpleasant.
7. You could tell it was not a nicer BW by the number of highway construction workers there with their trucks. Yellow vested workers everywhere - strange comment I know but I usually like to stay at places a little nicer than where hourly manual laborers are centered. Take it for what its worth. I dont have to be PC, just honest so others can make a better decision.
8.Front desk personnel were ok, but could have been much nicer and more helpful.
9. Breakfast had no color, fresh fruit or veggies or any appeal whatsoever. Could not get out fast enough at breakfast time to go elsewhere - and it was included in my room price.
10. Soap (somewhat universally) at motels is an unpleasant and greasy experience. Here too.
11. Strangely, the washrags felt like sandpaper on my face and private parts. Wife commented on it too. Maybe they are made with polyester to make them more durable. DONT DO THAT. Use nice quality, thick, soft wash rags and towels.
12.Sinks, chrome and tiles were worn out and in need of replacement.
13.We stayed on a mid week night in November. Obviously not a sell out night. They put us right accross from the elevator, which was noisy. Not sure why.
14. THE MOST ANNOYING PART OF BW IS THEY ACT LIKE YOU STOLE FROM THEM WHEN YOU BOOK WITH A THIRD PARTY. THEY CALL YOU OUT FOR IT, TELL YOU THE BEST PRICE FOR A ROOM IS ALWAYS AVAILABLE ON THEIR SITE (NOT) AND CAP IT OFF BY DENYING YOU YOUR POINTS FOR BOOKING WITH ONE OF THEIR HIRED AGENTS (BOOKING, HOTELS.COM PRICELINE, ETC). DUMB DUMB DUMB. ALIENATES CUSTOMERS. YOU HIRED THE THIRD PARTY AND GAVE THEM THE INFORMATION THEY POST ON YOUR BEHALF. OWN IT AND CORRECT THE PENALTY YOU IMPOSE ON YOUR CUSTOMERS FOR USING THE BEST MOST LIQUID, MODERN AND TRANSPARENT PRICING TOOLS.
Weekend Get Away
Vicky A on 08/11/2017 17:18
We have been staying at the hotel for the last several years when we do our annual shopping trip to Canton, Texas. Everyone is always pleasant and very helpful. They had just remodeled and it looked very nice. We will be back again next year.
A great hotel in a great little town
Mark S on 05/11/2017 15:43
This is a great little hotel that's just been remodeled. Everything was excellent, only ding might be the quality of the beds which I would only rate as very good - The hotel is a bit far from some of the other amenities in corset Kanae such as the movie theater and their outlet mall area, but rooms were very quiet, very clean, and staff was really great
Great place to rest your weary head!
Calvert J on 31/10/2017 03:33
From check in to check out all the staff we met and dealt with were extremely professional and friendly! The rooms were very clean and comfortable and well decorated. We will definitely stay at this hotel again!