What People are saying
a little disappointed
mammadi54 on 09/11/2017 14:33
on arrival receptionist ignored us for over 15 minutes and took care of other business and of other people arrived after us without even apologise. Hotel is nice but in the morning we had to have a cold shower as hot water was not working and when asked the reason at reception they told us was a problem all over Verona, (not true when we asked next door hot, I would have apreciated an apology or at list a worning) went for breakfast and we had to que for over 10 minutes. breakfast not so great ether. For the price we paid I would have expected a better stay.
Great hotel for a stay in Verona
Mishy75 on 19/10/2017 22:34
Have just got back home after a three night stay here and was most impressed.
The location of the hotel itself is very good and is just a short walk from all the main sights.
The hotel itself is modern, clean and welcoming. The rooms are furnished to a high standard and the bed was very comfortable.
Staff on the desk were always friendly,and breakfast for five euros is really good value.
The complimentary drink each evening is also a nice touch. I would definitely return if I were ever in Verona again and would happily recommend to others.
Great hotel
frenchi700 on 25/09/2017 13:46
We booked this hotel with a British Airways package. When we arrived late on our first night check in was easy with no stress. We were told about the complimentary drinks every night in the bar between 6.30pm - 7.30pm. (I think that's the right time) We didn't utilise this. Also that breakfast was 5 euros each every morning. We were on the 4th floor so we got the lift up with our luggage. We had a room at the back of the hotel that was quiet. The room wasn't too small but we struggled as there isn't really anywhere to put your clothes. A wardrobe with a few hangers but that's it. The bed was a comfortable king size which was nice. The bathroom was small but it had everything you needed in it. The only thing that let the bathroom down were the cheap Dove dispensers in the shower and by the sink. It bought the tone down to a Travelodge standard. We thought the AC was terrible. We were so hot in the night even with it on. It's either broken or just rubbish. Breakfast was great. Both of us enjoyed the fruit, pastries, juice drinks, tea and coffee each morning. It is worth paying the 5 euros each for sure. The staff were all very nice and helpful. They recommended places to eat and ordered us a taxi to the airport. We did struggle to sleep one night due to our neighbour coming in late and turning their tv up very very loud. This was nearly 1am in the morning. So as you can imagine we weren't happy about this as we couldn't get to sleep. I just wish people would think about where they are and their surroundings. Other than that we had a great time.
A great find
Paula D on 30/08/2017 21:14
Very well located in a peaceful area but within easy walking distance to main attractions. Good value breakfast for €5. Rooms were spacious and spotless, although beds could have been a little more comfortable. Lovely welcome drink. However, what made this special was the very helpful staff who were prepared to go the extra mile - a credit to Best Western. Particular mention to a young lady with dark hair who was on duty during the morning during our stay and a young man who was on duty during the night who bounded down the stairs to find extra pillows and duvets for us. Thank you for a lovely stay.
Very clean and nicely furnished!
Patricia M on 25/08/2017 09:38
We stayed at the Best Western for one night in a family room! The room was bigger than expected and very clean! It was elegantly furnished and had everything we needed. The whole hotel has aircondition.
The breakfast leaves nothing to be desired!
We would happily stay there again.