Not the normal BW! Room is in desperate need of updating, staff was not helpful. The towels were mismatched and a funny yellow color, dirty towel in the bathroom when we arrived. Not cleaned well. Saturday breakfast was put away at 9:05. Lock on hotel entrance door did not lock.
Great Place to Stay
aronr162on 20/11/2017 16:18
I am pretty sure it was the owner who was at the front desk to greet us. Very nice man making accommodations for us to check in early and get us next to our family who had already checked in. The rooms are decorated nicely and besides some trouble with the toilet the stay was very nice and the bed is SO COMFORATABLE!
Jane Son 15/11/2017 09:35
Would have liked two beds or a King in the Handicap Pet friendly room. The motel was new and not busy so would have been nice to have been given a room with two beds or a king bed. Aside from that, all was very comfortable. The breakfast was delicious. Would have liked to bring to my room.
Old & Dated Motel
oztravel6on 07/11/2017 06:24
This is a MOTEL, not a HOTEL. The entire property & their rooms are old & dated. There are no lifts, & we had to carry our luggages up the stairs.
Bed mattresses were soft & uncomfortable, & the bed-sheets did not seemed to have been changed from the previous occupants as the sheets were badly wrinkled.
Towels were old, thin & grey.
Breakfast was very standard consisting of toast, cereals & juices. A burly, half woken man stood by the breakfast counter auditing what each of us were eating. Come on, the food & facility were so bad that it is hardly worth taking anything in excess!!
Best Western facilities must have downgraded to a standard that is hardly worth considering in future. It also seems that they have sold their properties to individuals who do not comprehend hygiene, sanitation, customer service & basic comfort.
Clean, quiet, good value
johndL8786IZon 07/11/2017 01:18
Stayed here one night on drive from West Coast to Colorado. Called Best Western about 1 hour before Richfield and booked points over the phone. Pulled in 7:30 pm - checked in just fine. Room clean, orderly. Ate home style dinner just 1/2 a block away at manager's recommendation. Slept very well, had breakfast and left. Manager very friendly and well organized. Breakfast room clean. Breakfast simple but good for inclusive. This is a good value hotel and is close to the freeway but far enough so you do not get the freeway noise at night - especially with the roadworks currently directing traffic onto the hard should and the rumble strips. The one star reviews were misleading and appear to be someone abusing Trip Advisor which I personally do not appreciate.
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Best Western Richfield Inn1275 N Main Street,Richfield,UT,United States of America