My reservation, I specifically asked for Non-smoking; they gave me smoking room, told me that's all they had so I had no choice but to deal with it. Woke up in the middle of the night to go to the bathroom, came back and the room was a little warm so turned the TV on and grabbed my laptop. Few minutes later, visitors came crawling toward me from under the covers! At 2:00 am, I packed everything up and checked out!! I had to miss my conference, the sole purpose of my visit there. Now back home, I'm having to combat my house and car and have had to toss out several personal items I didn't want to risk bringing in the house! The guy on duty didn't seem to act like he believed me when I told him and showed him a picture (My company will foot the bill so not like I was looking for a handout.). Well hopefully the bed bugs were still running amuck when he went to check the room out and that I didn't bring them all home with me. For me, short visit will turn into a long-term problem! Also, extremely poor lighting in the room...I guess they don't want you to see the buggies!
Best Western don't stay at this one in Shelbyville KY
A470KVtammylon 13/11/2017 19:32
Don't stay here. Very dirty.Pictures of rooms are deceiving. Mold in tubs. Dust all over floor. Under beds well don't look they are disgusting. They don't leave clean towels you have to go get your own. Lamps without light bulbs. Sheets was inside out on beds. Makes you wonder if they was even changed.
L3063ZYdouglasdon 13/11/2017 16:16
We needed a pet friendly hotel on our route home from Nashville to Rochester NY. Haven't stayed at a Best Western before but it seems like they are improving; based on what we noticed of new construction on our route. Pics looked good. Reasonable pet charge $20. We were surprised by overall experience. Very presentable exterior. Lobby very nice. Receptionist at desk very welcoming. Room large, clean and comfortable. Bed was kinda soft, but we are used to a Tempurpedic, so, we're spoiled. Parking lot was busy but no sounds from other rooms.Good shower, lots of pressure and hot water. Would stay again.
Road trip WV to Indiana.. nice stop before Louisville Ky
Amy Won 06/11/2017 20:41
comfy beds and pillows. very clean. nice staff. 2 story hotel right off of the interstate. The property is located in Shelbyville Ky very close to Louisville. Easy on and off. waffle house across the street as well as a McDonalds.
Pleasant Staff and Spacious Rooms
Maryellen Lon 29/10/2017 13:07
All one could ask for with a very helpful staff: Jeri, Tracy, and the morning breakfast staff and desk clerk. Room had coffee maker, refrig., micro and anything one with need with WiFi too. Fresh Made Pop Corn in the Lobby and 24hr 7day fresh coffee. We look forward to staying there again.
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BEST WESTERN SHELBYVILLE LODGE115 ISAAC SHELBY DRIVE,SHELBYVILLE,40065-9128,Shelbyville,KY,United States of America