What People are saying
Awesome
alfonsoh969 on 11/10/2017 01:22
Really nice hotel. With a hot breakfast. Beds are comfortable and the room was clean. Extremely close to the Sands Casino in New Mexico. If you want to do some gambling. Twin Peaks restaurant in walking distance as well as a McDonald's.
Hell
241blaineb on 06/10/2017 15:57
Parking requires long walk. Nobody at front desk for check-in. I yelled for five minutes until someone came. Then she let's staff use her computer during check-in delaying the process further. Finally made it to the room and was hoping to watch baseball wildcard game but remote doesn't work. I picked up the phone to call the desk and my hand stuck to the phone. That problem promptly fixed. 10pm walls shaking from boom box some where. I opened the door and tweakers are sitting on the sidewalk in front of my room. They said it was their music and they turned it down, from super loud to very loud.
Called desk , noise went to just loud. 2am music finally stops and goes to loud argument on my door step. Music starts up again 5am. No sleep. No help. Beware of this hotel. Front desk shrugs shoulders like " this is El Paso, what did you expect".
Good Hotel
James H on 01/10/2017 20:40
I expected it to be a bit noisy but it wasn't. Just a bit off of I10 in a convenient location but the GPS had problems finding it. We had driven across Texas in one shot (11 Plus Hours) so a peaceful sleep was welcome. The room was standard BW and clean. I suspect that it was fairly new.
CARPET is VERY DIRTY
Peter C on 18/09/2017 15:27
Room cleanliness can be improved. The carpet was sticky and grimey. Coffee machine has a dried up coffee pod in it. I would not recommend this room. The price is ok and the location is ok. Parking is also not properly enforced
Excellent Service Makes a Big Difference
Sammie C on 11/09/2017 18:56
We will never forget the service we received from Caesare' at the time of our check-in as well as through our stay on her watch. She was just fantastic and just one of the reasons why we will continue to be Best Western members.