Budget Inn Williamsport

What People are saying

Great place to stop, clean and cheap

klein3 on 08/11/2017 15:00

We did a weekend trip to Baltimore and stopped here on the way home and was pleasantly surprised. The check in was quick, the rooms clean and spacious. We arrived a little later and had no issues at all. I believe we were in a newly renovated room. Overall a nice place and would stay here again. it isn't far from the highway and easy to get back on. There isn't much around the hotel that we could see.

Cheap, rude, unprofessional scam artists. Poor accommodations. Avoid like the plague.

Francesca C on 26/10/2017 16:37

My two friends and I were driving home from a wedding and stopped in Williamsport. About an hour before arriving, I looked on Hotwire on my phone and found this hotel advertising one double bedroom for three people (max 4) at about $67 for the night plus tax. To confirm availability, I called the hotel and inquired with the receptionist, who told me there was availability for a double bedroom for three adults at $69.99. I thanked her and proceeded to book online. During that time, the page refreshed and the search reset to a default setting for two adults, which I didn't realize or think much of at the time, so I continued and booked and paid for the room successfully.

By the time we arrived it was already past midnight and two of us were already sleeping, so the friend driving checked us in. When she came out she was visibly upset, and woke me and told me about how the receptionist charged her an extra $10 fee because she'd mentioned that there were three of us, and it said two on the reservation. The woman had insisted that two adults and two children were fine, but three adults (for a room with two double beds!) incurred a $10 fee. She also told my friend that if she didn't like it, she could "find somewhere else to sleep" and was extremely rude and nasty with her from the moment she realized the booking had been made online. My friend, who is not as experienced as I am with hotels, reluctantly paid the fee, which the woman tried to insist she pay cash but she had no cash, so used her card (and was charged $10.99). I said not to worry about it, and that I'd talk to someone in the morning when we checked out.

The room itself was less than acceptable under any normal circumstances. As soon as we walked in it hit us with the strong odor of mildew, which we opened the windows to air out. There was a questionable stain on the carpet and the beds were so hard that it was only slightly more comfortable than sleeping directly on a box spring.

The "complimentary breakfast" advertised the next morning was nothing more than a few packaged muffins and danishes and two browning bananas. There wasn't even anything to drink: no milk, orange juice, even water. Needless to say, we had to get breakfast elsewhere.

The real fun started when we went to check out. I approached the woman behind the counter, who my friend confirmed was the same one from the night before. I asked her politely about the charge and she immediately became defensive and nasty. She said it was policy, and I asked to see anywhere this was written down. She refused to show me any proof of such a policy even existing. I also told her I'd called and she said it was $69.99 for three people, and that was about what I paid online (save for $2) plus taxes, which ended up coming to nearly $79. She called me a liar and said I only paid about $50, but then said that was all she received because the travel agency took out commission. I said as a customer that shouldn't be my business, and that from my end I spent the same price I would have spent anyway, and she said "but you didn't book through me, you booked through Expedia, so I didn't get all the money." She made it very clear that she created this "policy" because she was upset that we had booked online and she had to pay commission. I told her that wasn't my fault as a customer, and if she was unhappy with using travel agencies then perhaps she shouldn't advertise through them.

At that point she insisted I leave the property, I wasn't welcome, and even threatened to call the police. She said I wasn't getting my money back and it"didn't matter" what I said. She also adamantly refused to show any written policy regarding charging $10 for a third person in a four person room. Her teenage son came to the door and began yelling at us to leave, and I went outside and called Hotwire. While I was on the phone, her son came out and started yelling profanities at us as she watched.

We left and finished the call on the road. I ended up getting reimbursed $10 through Hotwire, but the whole experience was just disgusting. As a well-seasoned traveler and frequent hotel guest, I have never had any sort of experience like this one (and I've stayed at hotels all over the globe, from cheap one-star motels to lavish five-star resorts). The owners' behavior was absolutely appalling and completely unprofessional. I will obviously never go back there again, and I recommend everyone avoids this place like the plague.

Bugs in room

TravelDiva53 on 07/10/2017 08:18

You totally get what you pay for!! Room was very musty. Had a can of Febreeze in my luggage and I'm so glad I did. The carpet was badly soiled and the room had numerous flying knats which I found quite disturbing and annoying. Found it very difficult to get any rest with the pesty insects flying around. Spent too much time swatting and killing the bugs to keep them from landing on me and the lamp shade. I will say that the bathroom was surprisingly clean. Building is fairly modern but rooms have been well used and it shows! Again, you get what you pay for. If you can stand the insects, smell and heavily soiled carpet then this is the economical lodging for you. Because of the cost I was skeptical so I read reviews before booking at this budget friendly inn. Since I was traveling through the area and just needed an overnight accommodation to rest, I booked through Booking.com with a no money back stipulation based on the reviews, I would have clearly complained and sought other accommodations. But due to the late check-in my options were slim.

Pleasantly surprised

Jay D on 04/10/2017 11:06

With the first word Budget I was skeptical that it was going to be a dump but to my shock its nice. Updated rooms with plenty of room. Clean rooms with refrigerator and microwave. Plenty of outlets for charging all my devices (which isn't all that common even in 3 or 4 star hotels)

Also The front desk is friendly and helpful . I got a package mailed to me and revived it. The previous lodging sent back my package to sender which was a waste of $80 in shipping charges and I want able to get what i needed

Definitely recommend this to everyone.

Solid affordable stay.

Andrew H on 26/07/2017 05:02

Good value for the price. Clean and comfortable. Not a luxurious place but perfect for what we wanted.

Only complaint: We had to ask for a "do not disturb" sign after housekeeping knocked on our door before we were ready to get up.