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Casa Del Pilar

HOSPITAL DE SANTA ANA 12,Granada,ES,Spain 3 Star Hotel
Check in 15:00
Check Out 15:00
a comedy of errors .. LesFlamantsRoses on 11 Aug 2017 87 Reviews

Property Location With a stay at Casa del Pilar, you'll be centrally located in Granada, steps from Arab Baths and Plaza Nueva. This hotel is within close proximity of Royal Chapel of Granada and Alcaiceria. Rooms Make yourself at home in one of the 12 air-conditioned guestrooms. Bathrooms have showers and hair dryers. Conveniences include direct-dial phones, as well as desks and separate sitting areas. Rec, Spa, Premium Amenities Make use of convenient amenities, which include babysitting/childcare and tour/ticket assistance. Dining Enjoy a satisfying meal at a restaurant serving guests of Casa del Pilar. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include air conditioning in public areas, a library, and a safe deposit box at the front desk.

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HOSPITAL DE SANTA ANA 12,Granada,ES,Spain

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Hotel Details

Internet Facility Restaurant Business Center Elevator Babysitting Bar Travel Desk Library Safety Deposit Lockers

Casa Del Pilar

HOSPITAL DE SANTA ANA 12,Granada,ES,Spain 3 Star Hotel
Check in 15:00
Check Out 15:00

GENERAL

Property Location With a stay at Casa del Pilar, you'll be centrally located in Granada, steps from Arab Baths and Plaza Nueva. This hotel is within close proximity of Royal Chapel of Granada and Alcaiceria. Rooms Make yourself at home in one of the 12 air-conditioned guestrooms. Bathrooms have showers and hair dryers. Conveniences include direct-dial phones, as well as desks and separate sitting areas. Rec, Spa, Premium Amenities Make use of convenient amenities, which include babysitting/childcare and tour/ticket assistance. Dining Enjoy a satisfying meal at a restaurant serving guests of Casa del Pilar. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include air conditioning in public areas, a library, and a safe deposit box at the front desk.

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    Hotel Location

    Casa Del Pilar

    HOSPITAL DE SANTA ANA 12,Granada,ES,Spain
    Ranked
    #98 of 125 hotels in Granada
    Overall Rating 3.5 Rating from 87 reviews
    Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
    Traveller Type business(3) couples(44) solo(10) family(10) friends(18)

    What People are saying

    a comedy of errors ..

    LesFlamantsRoses on 08/11/2017 10:17

    I chose this hotel on its good recommendation. Despite its excellent location and the general good intentions of the staff the stay did not go well.

    The restaurant and bar were both busy on my arrival there was no one at reception and it is awkward to arrive in a restaurant standing there with your luggage waiting to collect your key.

    The following problems were aggravated by the fact that there was no one about to deal with accommodation - only busy waiters on the ground floor:

    Key card failed twice.
    Wifi code failed - even with the receptionist attempting to connect it.
    The shower unit was not secure and flooded the bathroom.
    The room had a strange odour including stale smoke. At first I thought it was cooking odours and smoke from the restaurants below - but later found the bathroom bin had not been emptied from the previous guest and was full including a dozen cigarette ends.
    The room had no chair or phone.

    The receptionist was mortified and embarrassed and did what she could, but I sensed she was unable to deal with the overall problems apart from clearing the bin.

    Traditional

    peter m on 19/10/2017 11:33

    Good central location in the old quarter but not easy to find especially if in a car. Our first floor room was drab, quite noisy and no hot water. However the traditional, stylish courtyard was a great place to hang out and eat with good food and friendly service.

    Good hotel located in a great building

    KatherinePakatra on 18/04/2017 12:51

    This hotel is within walking distance to most attractions. It is located in a pedestrian street and if you have a room overlooking the street, it tends to be noisy. We had a room on the first floor and had some concern as it was close to the restaurant. However, no noise complaints. Beautiful old building with nicely done restaurant. 15 foot high ceilings with dark wooden beams, good lighting, nice bathroom. Be patient as it took a good ten minutes to have hot water. Fridge in the room. Small reception, but friendly staff. The welcome drink was appreciated. Breakfast was good, without being extraordinary. The first day we had freshly made cafe con leche, whereas the second day, there was a pot of coffee and you made everything yourself. No fresh bread on Sunday, but good choice of salami, cheese, ham, pate and a fish spread. Room and bathroom were clean. The free walking tour leaves from the square not far from the hotel. Lots of restaurants, small shops and mini markets. Enjoyed the stay.

    Good service

    yaraab on 12/01/2017 18:44

    it's very nice and clean hotel. I enjoyed my stay there even though it was only for one night. the hotel is in the middle of albaicin and just 10 minutes from Alhambra.
    comfortable beds and good food :)

    OPVERBOOKED

    Richard T on 07/10/2016 08:53

    Hi, We paid in advance for the hotel. When we arrived we were told that they could not accommodate us and that they had arranged another hotel for us. I compliment them for making the arrangements. The new hotel and room seem quite adequate so no complaints there. We did have to walk two blocks to get to the new hotel. The desk clerk took care of my wife's suitcase and I took care of mine.

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    Casa Del Pilar HOSPITAL DE SANTA ANA 12,Granada,ES,Spain