31 ReviewsProperty Location A stay at Chateau l'Act Hotel places you in the heart of Lijiang, convenient to Mu Family Mansion and Wang Gu Lou. Rooms Make yourself at home in one of the 120 individually decorated guestrooms, featuring refrigerators and minibars. Your Select Comfort bed comes with cotton sheets, down comforters, and down blankets. Rooms have private balconies where you can take in city and garden views. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature handheld showerheads and double sinks. Rec, Spa, Premium Amenities Be sure to enjoy recreational amenities including a spa tub and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare. Dining Grab a bite from a grocery store serving guests of Chateau l'Act Hotel. Breakfast is available for a fee. Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and a technology helpdesk. Planning an event in Lijiang? This hotel has 3229 square feet (300 square meters) of space consisting of conference/meeting rooms, small meeting rooms, and a ballroom. A roundtrip airport shuttle is provided for a surcharge (available on request), and free parking is available onsite.
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198 Guyou Alley, South Gate, Gucheng District,Lijiang,CN,China
Property Location A stay at Chateau l'Act Hotel places you in the heart of Lijiang, convenient to Mu Family Mansion and Wang Gu Lou. Rooms Make yourself at home in one of the 120 individually decorated guestrooms, featuring refrigerators and minibars. Your Select Comfort bed comes with cotton sheets, down comforters, and down blankets. Rooms have private balconies where you can take in city and garden views. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature handheld showerheads and double sinks. Rec, Spa, Premium Amenities Be sure to enjoy recreational amenities including a spa tub and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare. Dining Grab a bite from a grocery store serving guests of Chateau l'Act Hotel. Breakfast is available for a fee. Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and a technology helpdesk. Planning an event in Lijiang? This hotel has 3229 square feet (300 square meters) of space consisting of conference/meeting rooms, small meeting rooms, and a ballroom. A roundtrip airport shuttle is provided for a surcharge (available on request), and free parking is available onsite.
Rating from 31 reviews
Sleep Quality
RoomsService
ValueCleanliness 
travelphix on 26/09/2011 15:39
First off - I am an experienced Chinese traveler. I have been to China more than 7 times and I have to say this ranks as the worst service I've ever had for the money. Truthfully, you want to do this trip right. It may be the only time you get here. It should be special not a hassle.
Day1 check in,
no -one at front desk speaks any English, I rely on my guide to help me out. I can deal with it and head to room. They only carry one of my bags. There is no window - and actually none of the rooms have windows. My room is smaller than the smallest Japanese hotel room I've had - probably about 10'X10'.
The safe doesn't work, I have to call someone to help. The bed is so hard that I throw my shoulder out. More than anything the room was loud with people loitering about the courtyard from about 1 until 3 am. I call the front desk finally and it stops.
Later, when I speak with the manager he is surprised that I have such a small room for 100 US dollars a night. They move me to another room slightly (and mean slightly bigger) that has no hot water.
Worse, the drinking water spigot, (the one used to brush your teeth) reeks of sulphur. I call again. A girl that barely speaks english comes to help and suggests that I run the water for 20 minutes. It doesn't work. In the meantime, I ask for 2 bottles of water, which they don't want to bring until the morning. I have to convince her to do this.
I go to breakfast. Oh dear ! Nothing is western except for a poached egg.
I highly recommend something else for a good quality trip and more importantly, good health. You get the idea and I'm not in any way exaggerating.
Kroulak on 30/07/2011 11:52
If you can enjoy really typical old China cultural town city, GO THERE!
After many experience- all hotel categories over the world- I can recomand this hotel.
Check-in: very terrible welcome service, from 3 ladies at reception only one speak English, speak...try to speak :-) bellboy/lagguage service fine (arrive 2:30 p.m.)
Gastronomy :Breakfast local food/meals, cheeses,bread/rolls, mussli, sweet cakes etc. Very quickly tea/coffee service, very nice Chinese soup with noodles, nice atmosphere and view from window.
Room: new, best quality materials, electric fire place, directly from coridor you can see old town with typical restaurants, market, very busy over day and really romantic over night!
Outside areas are typical with Asia live phylosofi, all was in very good condition
Check-out: quickly, problem with personal account, for some people is problem take the right passport and room number, but its only funny story,after smile short fight was all fine :-)
kazganymede on 18/07/2011 12:01
We recently stayed for 3 nights at this hotel. Things didn't start off well when the promised pick up from the aiprort failed to arrive, leaving us to catch the only remaining taxi. It was impossible to communicate with the staff by phone or at check in as their English skills are very poor.
The grounds are beautiful and the hotel has delightful Chinese decor. The location at the south entrance to the old town is very good. None of the 3 rooms we booked had functioning air conditioning.
Overall a positive experience, but service needs to be improved to attract foreigners.
makoto n on 17/07/2011 16:47
My friend and I stayed for two nights here in August 2010. We loved this hotel. It's charming looking (see the pictures!), decently priced, provides good breakfast, clean, safe, and the staff are nice. The staff do not speak English fluently, but they try, and we manage to ask them to do a lot of things (like calling a cab, or find out the bus station to go to the famous hiking areas). The location is at the edge of the magical old city of Lijiang. It takes about 10 min to get to the center of the old city or come back from. The path back to the hotel was a bit dark when you keep drinking until everything closes down (after midnight), but we did not feel danger. It's like a maze, you can easily get lost, but it's part of fun! Yes, there are a lot of small inns in the central part of Lijiang old city, but this hotel is more quiet, probably cleaner, without losing the charm (it's not a big chain tasteless hotel like those around this hotel). Highly recommended.
MDTraveller1 on 23/10/2010 14:40
Odd place--non English speaking and haughty front desk staff, bellboys more helpful. Beautiful architecture, though, the open courtyards meant a lot of water splashing up on slippery walkways and poorly lit at night. On the edge of the old town, but a good 1 km walk to the main square on the other side of old town. Fair breakfast nook overlooking the old town. Perhaps there is more going on during high season, e.g. when the restaurant is not empty and the bar closed down?
