189 ReviewsProperty Location A stay at Clarion Hotel Central places you in the heart of Richmond, walking distance from Arthur Ashe Athletic Center and The Diamond. This hotel is within close proximity of Virginia Union University and Jefferson Davis Monument. Rooms Make yourself at home in one of the 176 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as direct-dial phones with free local calls and voice mail. Rec, Spa, Premium Amenities Enjoy recreational amenities such as a fitness facility and a seasonal outdoor pool. Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and a computer station. Planning an event in Richmond? This hotel has 12119 square feet (1091 square meters) of space consisting of conference/meeting rooms, small meeting rooms, and a ballroom. Free self parking is available onsite.
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3207 N Boulevard,Richmond,VA,United States of America 
Property Location A stay at Clarion Hotel Central places you in the heart of Richmond, walking distance from Arthur Ashe Athletic Center and The Diamond. This hotel is within close proximity of Virginia Union University and Jefferson Davis Monument. Rooms Make yourself at home in one of the 176 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as direct-dial phones with free local calls and voice mail. Rec, Spa, Premium Amenities Enjoy recreational amenities such as a fitness facility and a seasonal outdoor pool. Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and a computer station. Planning an event in Richmond? This hotel has 12119 square feet (1091 square meters) of space consisting of conference/meeting rooms, small meeting rooms, and a ballroom. Free self parking is available onsite.
Rating from 189 reviews
Sleep QualityRooms
ServiceValueCleanliness 396nealb on 12/11/2017 16:12
The room was clean an comfortable. The restaurant was closed and there were no on site "options" for food. This is the only Choice Hotel I have visited that did not have a breakfast bar or continental breakfast. Front desk was friendly and helpful, but there is nothing nearby to do or places to eat.
liz s on 25/10/2017 12:39
I do not recommend this hotel. I understand night staff is a difficult position to fill. But seriously - teach them a little about customer service. We arrived late and I had checked with the hotel to make sure everything was ready for us. The front desk night staff person was horrible, much worse than many I have run into. The lack of listening and interest made the check in process difficult and frustrating. The fact that several of my group needed to change rooms due to bugs made no impact on him. The fact that he couldn't understand a group check in with a credit card authorization made the entire process frustrating and challenging. Shawn - please train your staff. And get an exterminator in. And teach housekeeping how to clean rooms properly.
BZTraveling on 21/10/2017 14:59
There were roaches in the room. The hair dryer didn't work. The hotel room itself is littered with messages from management saying please tell us if you are not satisfied with the room, and false promises that it will be taken care of. I let the staff know that there were roaches and the hair dryer didn't work. I literally only stated that short sentence to the staff member and she actually turned to another staff member to tell him something while I spoke. That felt very disrespectful. And then her response was "We'll look into it." So disappointing that we actually paid to stay here.
obnc on 16/10/2017 15:01
We checked in late since we were at the Richmond Folk Festival. The hotel is just off a major highway located between a light industrial area and a middle class neighborhood. The desk clerk was very nice, but it took him 2 times to process our credit card to pay for the room. In order to get to the room we had to go outside of the building. The luggage cart was broken. We had to go out a side door with no ramp, walk through an uncovered courtyard then into a dirty hallway that was used as a storage area. The elevator was dirty and smelled like machine grease. When we got to the room at 10:30 pm the door was unlocked and open. We immediately went back to the reception desk, cancelled our reservation, and drove home.
Heather K on 15/10/2017 16:17
We booked this kind of last minute and there weren’t many other options in our price range. We were a little nervous based on other reviews. I have to say for what we needed for one night, it was fine. Very basic, clean room, and no frills. You can tell that they are working on updating the rooms a little bit at a time. The staff were friendly.
