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Comfort Inn

1625 Vincent Massey Dr,Cornwall,ON,Canada 2 Star Hotel
Check in 15:00
Check Out 15:00
Staff commendations Marilyn C on 159 Reviews

Property Location With a stay at Comfort Inn, you'll be centrally located in Cornwall, walking distance from Archie's Family Golf Centre and close to St. Lawrence Power Development. This hotel is within close proximity of Cornwall Community Museum and Historic Cornwall Jail. Rooms Make yourself at home in one of the 110 air-conditioned rooms featuring refrigerators and microwaves. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, as well as phones with free local calls and voice mail. Rec, Spa, Premium Amenities Take advantage of recreation opportunities including an indoor pool and a fitness facility. This hotel also features complimentary wireless Internet access and concierge services. Dining A complimentary hot/cold buffet breakfast is served daily. Business, Other Amenities Featured amenities include a 24-hour business center, a computer station, and audiovisual equipment. Planning an event in Cornwall? This hotel has facilities measuring 323 square feet (29 square meters), including a meeting/conference room. RV/bus/truck parking is available onsite.

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1625 Vincent Massey Dr,Cornwall,ON,Canada

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Hotel Details

Internet Facility Swimming Pool Coffee Shop Business Center Gym Smoking Area Laundry Audiovisual Equipment Complimentary newspapers in lobby Computer Station Concierge Conference Facility Currency Exchange Microwave in lobby Multilingual Parking Facility Safety Deposit Lockers 24 Hour Front Desk

Comfort Inn

1625 Vincent Massey Dr,Cornwall,ON,Canada 2 Star Hotel
Check in 15:00
Check Out 15:00

GENERAL

Property Location With a stay at Comfort Inn, you'll be centrally located in Cornwall, walking distance from Archie's Family Golf Centre and close to St. Lawrence Power Development. This hotel is within close proximity of Cornwall Community Museum and Historic Cornwall Jail. Rooms Make yourself at home in one of the 110 air-conditioned rooms featuring refrigerators and microwaves. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, as well as phones with free local calls and voice mail. Rec, Spa, Premium Amenities Take advantage of recreation opportunities including an indoor pool and a fitness facility. This hotel also features complimentary wireless Internet access and concierge services. Dining A complimentary hot/cold buffet breakfast is served daily. Business, Other Amenities Featured amenities include a 24-hour business center, a computer station, and audiovisual equipment. Planning an event in Cornwall? This hotel has facilities measuring 323 square feet (29 square meters), including a meeting/conference room. RV/bus/truck parking is available onsite.

Hotel Photos

Comfort Inn 8 Images

Hotel Location

Comfort Inn

1625 Vincent Massey Dr,Cornwall,ON,Canada
Ranked
#8 of 12 hotels in Cornwall
Overall Rating 3 Rating from 159 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(23) couples(52) solo(3) family(54) friends(11)

What People are saying

Staff commendations

Marilyn C on 30/10/2017 19:27

We stayed for two nights at this hotel which was convenient to get to , convenient to restaurants and arenas as well. The breakfast provided was more than adequate!
Our stay was made more enjoyable by 4 outstanding employees, namely Annette, Sandra, Aline and Heather. Their dedication to their job, their friendliness, professionalism and outstanding ability to ensure customer satisfaction was second to none. Their ability to maintain a positive attitude while dealing with clients demands was a pleasure to observe.
Only suggestion would be to replace the one double toaster where only one side is operable.
We would greatly appreciate these ladies being recognized for their outstanding customer service.

Passing through

Lesley C on 15/10/2017 03:33

I have read most of the reviews before posting this personal account. This motel/ hotel has definitely put some effort into upgrading their rooms. The bathrooms have a modern contemporary style, the rooms are clean and fresh. My one query would be regarding the patio door concept as an entrance to ground floor rooms. Why ? Most motels have gotten rid of this model for security reasons. The free breakfast bar is pretty standard for this type of motel , if you want more go to a restaurant.

THE SMELL!!!

Travel4FamilyFun on 04/10/2017 20:41

I am NOT a picky traveller, however, I was shocked at how poorly this hotel is being taken care of. I get it - you're under renovation and I hope that this means a COMPLETE MAKEOVER...including staff!!!
First impression is important - my first impression was the hideous odour that permeates through the hallway. It's a mixture of stinky feet/vomit/doritos chips. Next I opened my room - very nice - it looks newly updated and thankfully the smell did not carry into the room.
Survey's have been saying for years that the most important thing to a guest is a CLEAN room. My room "appeared" clean but the management should be checking their housekeepers. HAIR, HAIR, HAIR all over the bathroom...would have asked for another room if I had of noticed before jumping into the shower the nest morning. Dirt stains on the bathroom wall that were either dried blood or mold...either way - gross. Found some chips under the bedside table left behind from the previous guest and on top of that - could see the dust/cob web build-up on the ceiling. It's too bad because the renovations really do look like they could be nice.
The front desk clerks I encountered need a lesson on GUEST SERVICE because they all give off the vibe that "I hate my life and my job". The only really positive thing I can say here is that the breakfast attendant was great. She smiled and greeted me and offered assistance. She made me feel welcome and it left me with a nicer impression before setting out for my day.

Seriously though - the GSR's in this place need training and the SMELL...omg the smell has to be fixed! Good luck!!!

Serve the purpose

aloha2u2 on 28/09/2017 07:51

If one travels from Ontario to Quebec by car, it's an ideal half way point .
Conveniently located close the 401. The room itself was okay for a motel , or a hotel wanabe. It's a dated building and facility.
The exterior ground is nothing impressive. There is a nice indoor pool but was not open while we were there.
However, a few surprising features worth mentioning.
Towels of excellent quality.
The pillows are great.
Fridge and air conditioner works very well.
Self serve breakfast was of high quality. Best scrambled eggs !
Toiletries were of above average quality too.
Recommended for traveling through.

one stop

Mikelee99 on 24/09/2017 17:31

very nice hotel, rooms have or in the process of being redone and it was a great room we had, and the rate was exceptional, front desk person was a little gruff but we were treated great, ice water at the check in with lemon, much needed after our drive, room was clean with king bed and lots of room we would stay here again for sure.

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Comfort Inn 1625 Vincent Massey Dr,Cornwall,ON,Canada