Comfort Inn Archdale

What People are saying

Pet friendly and nice

Celeste Jon 11/08/2017 04:02

Right off the interstate 85, clean, nice rooms and helpful service. But no elevator to the 2nd floor. Free wifi and hot breakfast include. This pet friendly hotel allows you to leave your dog in the room. Mostly fast food type restaurants in this area.

Rip Off

Sue Con 12/04/2017 14:54

Be careful when you book this hotel. They change their cancellation policy for furniture week to 30 days cancellation and won't work with you. They would rather lose a customer to get the money (which is three times higher than normal amount due to furniture week) then to work with you to cancel a reservation. This hotel is very old and not great to begin with, but livable if they had good service. Unfortunately they value money more than customers.

Pleasantly surprised

tlucytravelon 20/03/2017 01:01

It's been a long time since I've stayed with Comfort Inn but I have to say I was pleasantly surprised! The hotel was clean, quiet (even on the first floor) and very convenient for our stay for a dance competition in High Point. Front desk staff were friendly and helpful. Our room was well equipped and the beds very comfortable! I would stay here again!

Motel Stay/Excellent

cchandler6on 06/10/2016 00:57

I have been staying at this Motel for about the past 5 years traveling for business, the rooms have always been clean and the staff has always been friendly and happy to help. The motel is in an excellent location and a very quiet area of town. All of the Staff from the front desk to the housekeeping staff are super friendly and always very helpful. I strongly recommend this Motel for your stay if you are traveling for business or pleasure.

Expectations not met

Amanda Bon 07/06/2016 15:21

It's a bit difficult to write a review when I was unable to complete the stay.

My husband and I checked in at 3PM and relaxed before dinner. After we got back from dinner and a round of mini golf we settled back into bed and watched TV. I saw an ant crawling on the nightstand to the left of the bed and didn't think much of it until my husband said one was crawling on his phone. Then I felt one crawling on my arm, saw it, and found a few more under the sheets. I found this to be interesting since there were NO PROBLEMS until the evening. Up to that point I was satisfied with the stay. My husband went to the front desk to ask for a new room and we were transferred to a room directly across the hall. I was standing in front of the sink to place some items on the counter when my spouse turned on the light and two large roach-looking bugs ran from the top of the ceiling down the corner of the wall against the door frame. I was speechless and saw this in the mirror's reflection and turned to see one go under the door to the hallway and the other ran under the sink. It was at that point my husband and I both decided to leave.

Front desk staff were friendly and attempted to resolve issues with our room but were unsuccessful. I was hoping to receive assistance in locating another property but none was provided. After making several phone calls to other hotels in the area (this was Memorial Day weekend) I was unable to find a hotel and we drove back home.

The next business day I received an email from the hotel manager regarding the decision to refund the hotel, which I somewhat agree with. However I feel like I was unable to explain the entire situation and did not speak with the manager directly. (My husband did call Choice Hotels directly to explain to customer care about our stay a day earlier.) My intention was to let the manager know there were no problems with the stay until later in the evening because the bugs/insects appeared to be nocturnal.

If I am in the area again I will call the hotel directly; I consider myself to be loyal to Choice Hotels!