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Comfort Inn Fairfield

286 Route 46 East,Fairfield,NJ,United States of America 2 Star Hotel
Check in 3:00 PM
Check Out
No Compassion. No Empathy KatieJuliaWinters on 100 Reviews

Property Location When you stay at Comfort Inn Fairfield in Fairfield, you'll be close to Willowbrook Mall. This hotel is within the vicinity of Montclair Art Museum and Chilton Hospital. Rooms Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, while 43-inch LCD televisions with cable programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include complimentary weekday newspapers and coffee/tea makers, as well as phones with free local calls and voice mail. Rec, Spa, Premium Amenities Enjoy the recreation opportunities such as a fitness facility or make use of other amenities including complimentary wireless Internet access. Dining Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner, or grab a snack at a coffee shop/caf. Business, Other Amenities Featured amenities include a 24-hour business center, express check-in, and express check-out.

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286 Route 46 East,Fairfield,NJ,United States of America

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Hotel Details

Internet Facility Restaurant Coffee Shop Business Center Gym Elevator Laundry ATM Ballroom Complimentary newspapers in lobby Multilingual Parking Facility 24 Hour Front Desk

Comfort Inn Fairfield

286 Route 46 East,Fairfield,NJ,United States of America 2 Star Hotel
Check in 3:00 PM
Check Out

GENERAL

Property Location When you stay at Comfort Inn Fairfield in Fairfield, you'll be close to Willowbrook Mall. This hotel is within the vicinity of Montclair Art Museum and Chilton Hospital. Rooms Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, while 43-inch LCD televisions with cable programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include complimentary weekday newspapers and coffee/tea makers, as well as phones with free local calls and voice mail. Rec, Spa, Premium Amenities Enjoy the recreation opportunities such as a fitness facility or make use of other amenities including complimentary wireless Internet access. Dining Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner, or grab a snack at a coffee shop/caf. Business, Other Amenities Featured amenities include a 24-hour business center, express check-in, and express check-out.

Hotel Photos

Comfort Inn Fairfield 27 Images

Hotel Location

Comfort Inn Fairfield

286 Route 46 East,Fairfield,NJ,United States of America
Ranked
#5 of 5 hotels in Fairfield
Overall Rating 3.5 Rating from 100 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(31) couples(21) solo(9) family(21) friends(9)

What People are saying

No Compassion. No Empathy

KatieJuliaWinters on 14/11/2017 02:08

I booked this room because the hotel was close to the testing site I was going to for my Boards. I was spending the night with a friend who snored terribly (I was unaware) and I decided at 11:30 PM to see if I could get another room to get some sleep. I was only going to be in this room for 6 hours and tried to speak with the front desk staff about a discounted rate since I paid for one room already and was going to rent another for only a few hours. 109 dollars. That was “their best rate” mind you the hotel has rooms it was clear it was not booked. There was no compassion or empathy on the part of the staff. Per their note in the bathroom I even asked for ear plugs...NOPE don’t have those.

The atmosphere was dirty. The lobby to the floors looked completely different and out of date. The 3rd floor hallway smelled of stale smoke. The door handles were a bit rusty in places in the bathroom. The entire experience left something to be desired.

As I read the reviews from others I see the GM responds with the same statement about being sorry for not exceeding the guests expectations. Frankly, that does not ease the frustration I felt with the lack of empathy for another person and the cleanliness of the hotel.

Conveniently located

ChicEats on 18/10/2017 22:57

My daughter’s house is too small and not geriatric geared so this hotel was the perfect spot for us. The customer service at the front desk was top notch when we checked in and out.
This is an older building and the halls are narrow and dark. The room was clean and comfortable.
The hot Continental breakfast buffet always had fresh scrambled eggs, potatoes, waffles, sausage and bacon along with a variety of breads, bagels, cereals and juices. This buffet was one of the better ones offered in hotels.
Attached to the hotel was a tiny Italian restaurant that reportedly has the best pizza in the area. We did not try it but my daughter said it was great.
We will no doubt stay here again since it is convenient for us. It is not fancy, the lobby is tiny and the halls are narrow and dark.

Dark, dingy, & not up to Comfort Inn standard

littulkittons on 16/10/2017 02:48

I stayed here one night & was booked for a couple more. The room was small for a king. The mattress felt like I was sleeping in a lumpy hammock & the breakfast buffet was crowded & the food uninspired.

You can tell a lot about a hotel by using the stairwells. The stairwell was full of dirt. On the first floor the outside fire door was propped open with a piece of asphalt. No one was in sight. The interior fire door lacked door knobs on either side and would not close. Both are violations of the the Life Safety Code. Fire doors are one of the first lines of defense should a fire occur. Oh, yes, there was also stuff in the hallway by the fire doors. Another violation. And the area was poorly lit. This does not speak well of this establishment or the management who run it.

I usually stay in Comfort Inns when I travel. This one was not up to Comfort Inn standards. I cancelled my remaining days and booked at another hotel for a few dollars more and a much nicer atmosphere.

Genuinely appreciates the people that stay here

Brenda R on 07/09/2017 23:30

Clean,with micro and fridge which is greatly appreciated when staying for a while
Friendly and very helpful.
Full breakfast is a nice start. Many nice places to eat in the area along with a shopping mall. Easy to find

Good one night stay

thegrizz88 on 03/06/2017 03:21

Stayed here one night with my family before heading into NYC the next day. Room was nice and clean. Breakfast was AWESOME! Bacon, sausage, eggs, waffles, good donuts, cereal...all kinds of options. The fitness center was kinda nasty, but I was on vacation so I didn't need it anyway LOL. All in all, it's a good place to stay!

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Comfort Inn Fairfield 286 Route 46 East,Fairfield,NJ,United States of America