54 ReviewsProperty Location With a stay at Comfort Inn Greenville, you'll be centrally located in Greenville. Rooms Make yourself at home in one of the 55 air-conditioned guestrooms. Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment. Conveniences include complimentary weekday newspapers and coffee/tea makers, as well as phones with free local calls. Rec, Spa, Premium Amenities Be sure to enjoy recreational amenities including an indoor pool and a spa tub. Additional amenities include complimentary wireless Internet access and gift shops/newsstands. Dining A complimentary buffet breakfast is included. Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free parking is available onsite.
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1190 E Russ Rd,Greenville,OH,United States of America
Property Location With a stay at Comfort Inn Greenville, you'll be centrally located in Greenville. Rooms Make yourself at home in one of the 55 air-conditioned guestrooms. Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment. Conveniences include complimentary weekday newspapers and coffee/tea makers, as well as phones with free local calls. Rec, Spa, Premium Amenities Be sure to enjoy recreational amenities including an indoor pool and a spa tub. Additional amenities include complimentary wireless Internet access and gift shops/newsstands. Dining A complimentary buffet breakfast is included. Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free parking is available onsite.
Rating from 54 reviews
Sleep Quality
RoomsServiceValue
Cleanliness 
racefan463 on 18/11/2017 17:15
Not overly friendly staff. Clean rooms, average breakfast bar, no paper. Not really near anywhere so a little pricey. MAke sure you read cancellation notice. Also it makes no difference if your a first time visitor or diamond member the treatment is the same
Deedee M on 09/11/2017 18:32
The staff made an error on my bill, I paid most of my stay in cash, but I left my Capital One card on file for them for any incidentals. They then charged my card for two rooms also. When I tried to pay for another night we decided to stay for in cash there was a credit and they did not know why. I was told no problem go have a good day and we will take care of this later. I only wanted one room that night. I got back to a very disrespectful manager leaving several messages on my phone. They also tried forcing me to pay for the other room that I no longer needed. I said no way, I was told this would be taken care of later, I had to be gone for the day and I am not paying for an empty room~! My daughter had stayed at her new home once we finished moving her in that day. I did win that battle after I finally spoke to her but then she not only did NOT apologize for the mistake THEY MADE she continued to insult me and my family. We had two rooms while we were moving my daughter to the area. I had my grandchildren with me for most of the time. She complained about them having too much fun in the pool! She said they could be heard too much at the front desk. Well then do not put the pool right beside the front desk area~! Kids are going to make noise in there and it echos. Not their fault~! Then she said a MAID complained my youngest grandson had no pants on. He was locked out of his room and was in a tee shirt and underwear with a blanket around him he drags everywhere, he is only 8~! And he was just going down to the other room to get pj pants from his mom. Then they tried to complain about my service dogs. But I have their registration cards and they were NEVER, not once off leashes. And we took them in and out of the hotel's side doors as to not cause any issues with other guests. But the manager was extremely rude about it and smart mouthed me. I had to ask her several times if I could speak because she was ranting so much. It was ridiculous. I have stayed in many hotels and just to take the kids swimming sometimes. This was no way to treat a guest who spent $500. in cash at your hotel. (Would have been even more had they not run me out with their rudeness.) I ended up renting a room across the street at the Holiday Inn the last night of our trip~! Kelly the manager over there could not believe the issues. We enjoyed our stay there and were treated like royalty~! The beds are very uncomfortable too at the Comfort Inn, I had to go buy a mattress pad to sleep comfortably until we got to Holiday Inn, the beds were great there. I also told them on 3 occasions the hot tub would not stay shut. We had to hold a washrag on it while in the water. Not to enjoyable, and they did not care. The breakfast was cheap and the eggs were watery and nasty. I usually do not complain but this stay deserves the complaints. And I am a writer and a blogger so they should be more careful who they treat badly. Never had this issue before at any other Comfort Inns I have stayed at. In fact the one in Okemos, Mi. was my favorite hotel for years and years. They sold it however. But this one in Greenville, Ohio needs an attitude adjustment big time. And a few other things. The TV's had to stay on all night with a glow to the screen, not very helpful trying to sleep. The maintenance man was very nice about it however which he was a pleasant surprise at least. The night girl was pleasant as well who worked the front desk. But the rest was a total nightmare.
glennjam on 13/10/2017 14:54
The room was very clean as was the bathroom, my only complaint is the water must be regulated and isn’t hot for bath or shower. I like HOT baths not lukewarm water, when I asked the front desk clerk her response was the city sets the temperature!! I don’t think that’s true the hotel regulates the hot water heaters!! Breakfast was just okay... but better than Bob Evans Restaurant!!!
Carrieberrye on 10/08/2017 22:26
We stayed here with friends on the worlds longest yard sale. It is easy to find from 127. Located near many restaurants. The rooms are clean and comfortable. Breakfast is ok but we prefer Bob Evans down the road. The staff was very nice. The parking lot is tight but the field next to the hotel made it easy for us to park our truck and trailer.
M M on 07/08/2017 19:04
Positive - staff is friendly and attentive and the bed was comfortable. Negatives - dirty outdated room. The bathroom sink and tile floor were cracked everywhere. The tub's handle was yellowed and moldy inside and about to fall off. Room needs serious updating. No elevator - and the stairwell by us smelled like cat urine.No hot tub in the pool area. This was the second day in a row at a below average Comfort Inn. We tried them for the first time- but will never stay at any Comfort Inn again.
