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Congress Plaza Hotel

520 South Michigan Avenue,Chicago,IL,United States of America 3 Star Hotel
Check in 15:00
Check Out
Poor customer service Gilreign on 2554 Reviews

Property Location With a stay at Congress Plaza Hotel, you'll be centrally located in Chicago, steps from Columbia College Chicago and minutes from Art Institute of Chicago. This hotel is close to Millennium Park and Willis Tower.Rooms Make yourself at home in one of the 870 air-conditioned guestrooms. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Amenities Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include gift shops/newsstands and wedding services.Dining Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available for a fee.Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Planning an event in Chicago? This hotel has 50000 square feet (4645 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.,Pets not allowed Check-in time starts at 3 PM Check-out time is noon,Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. , You'll be asked to pay the following charges at the property: Deposit: USD 25.00 per night We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. , Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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520 South Michigan Avenue,Chicago,IL,United States of America

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Hotel Details

Internet Facility Restaurant Room Service Coffee Shop Outdoor Games Business Center Gym Elevator Bar Laundry Airport/Station Transfer ATM Ballroom Computer Station Concierge Conference Facility Luggage Storage Multilingual Parking Facility Pool table Safety Deposit Lockers Salon Shopping 24 Hour Front Desk

Congress Plaza Hotel

520 South Michigan Avenue,Chicago,IL,United States of America 3 Star Hotel
Check in 15:00
Check Out

LOCATION

Description:With a stay at Congress Plaza Hotel, you'll be centrally located in Chicago, steps from Columbia College Chicago and minutes from Art Institute of Chicago. This hotel is close to Millennium Park and Willis Tower.,DrivingDirections:The closest major airports to Congress Plaza Hotel are:Chicago, IL (MDW-Midway Intl.) - 13.7 km / 8.5 miChicago, IL (ORD-O'Hare Intl.) - 25.8 km / 16 miThe preferred airport for Congress Plaza Hotel is Chicago, IL (ORD-O'Hare Intl.). Distances are calculated in a straight line from the property’s location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 mile and kilometre. ,AreaInformation:Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 mile and kilometer. Columbia College Chicago - 0.1 km / 0.1 mi Buckingham Fountain - 0.3 km / 0.2 mi Chicago Architecture Foundation - 0.4 km / 0.2 mi Grant Park - 0.4 km / 0.2 mi Chicago Symphony Orchestra - 0.4 km / 0.3 mi Symphony Center - 0.4 km / 0.3 mi Art Institute of Chicago - 0.5 km / 0.3 mi Willow Creek Chicago - 0.6 km / 0.4 mi Bank of America Theatre - 0.7 km / 0.4 mi Crown Fountain - 0.7 km / 0.4 mi Chicago Board of Trade Building - 0.7 km / 0.5 mi Millennium Park - 0.8 km / 0.5 mi Four Seasons - 0.8 km / 0.5 mi Cloud Gate - 0.8 km / 0.5 mi Chase Tower - 0.9 km / 0.5 mi The nearest airports are:Chicago, IL (MDW-Midway Intl.) - 13.7 km / 8.5 miChicago, IL (ORD-O'Hare Intl.) - 25.8 km / 16 miThe preferred airport for Congress Plaza Hotel is Chicago, IL (ORD-O'Hare Intl.).

ROOMS

Know Before You Go Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: between USD 16 and USD 20 per person (approximately) Self parking fee: USD 39 per day (in/out privileges) Valet parking fee: USD 44 per day (in/out privileges) Early check-in fee: USD 49.00 Late check-out fee: USD 59.00 Refrigerator fee: USD 10.00 per nightRollaway bed fee: USD 20.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: Deposit: USD 25.00 per night We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. ,Make yourself at home in one of the 870 air-conditioned guestrooms. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks., The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: between USD 16 and USD 20 per person (approximately) Self parking fee: USD 39 per day (in/out privileges) Valet parking fee: USD 44 per day (in/out privileges) Early check-in fee: USD 49.00 Late check-out fee: USD 59.00 Refrigerator fee: USD 10.00 per night Rollaway bed fee: USD 20.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

FACILITIES

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include gift shops/newsstands and wedding services.,Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Planning an event in Chicago? This hotel has 50000 square feet (4645 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

RESTAURANT

Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available for a fee.

GENERAL

Property Location With a stay at Congress Plaza Hotel, you'll be centrally located in Chicago, steps from Columbia College Chicago and minutes from Art Institute of Chicago. This hotel is close to Millennium Park and Willis Tower.Rooms Make yourself at home in one of the 870 air-conditioned guestrooms. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Amenities Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include gift shops/newsstands and wedding services.Dining Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available for a fee.Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Planning an event in Chicago? This hotel has 50000 square feet (4645 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.,Pets not allowed Check-in time starts at 3 PM Check-out time is noon,Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. , You'll be asked to pay the following charges at the property: Deposit: USD 25.00 per night We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. , Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Hotel Photos

Congress Plaza Hotel 31 Images

Hotel Location

Congress Plaza Hotel

520 South Michigan Avenue,Chicago,IL,United States of America
Ranked
#146 of 187 hotels in Chicago
Overall Rating 3 Rating from 2554 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(536) couples(663) solo(167) family(496) friends(494)

What People are saying

Poor customer service

Gilreign on 16/11/2017 22:03

We have stayed here many times, our hotel of choice when in the loop, usually a good experience and good value. Would have rated the hotel 4 stars on previous visits. This visit was disappointing.
The desk staff was disinterested and bored. Just wanted to get through the day. Requested a high floor room, near a second reservation, with a view if possible. We were told the second room was not available on our floor, but could be one floor below us. We were placed on the 5th floor in a tiny room, badly in need of renovation. The second room was later placed in the other tower on the 8th floor. When asked if it could be closer, the answer was "no!" No interest in customer service whatsoever! When we had to extend the reservation by a day, even though we did have a room reserved, we were forced to change rooms! We will reconsider next time we are in Chicago

Great Girls Trip!!

tversluys on 15/11/2017 01:53

Stayed 2 nights, 2-2 double bed rooms. 14th floor in the south tower. We had the corner room. Plenty of space and a huge bathroom. The other room was smaller, but sufficient. Both rooms were clean with updated bathrooms. The architecture, lobby, and other areas were beautiful! Check-in was easy and fast. The concierge and bell hops were friendly and helpful. Would definitely stay again!!

Avoid, avoid, avoid

Integrum on 14/11/2017 21:23

Items were stolen from my bag and no reception or security were willing to help.
Asked to call taxi and was the same thing, They said the bag is gone and when I saw it in security room they gave me it back but most expensive staff was gone.
Room was mediocre. Will never stay there even if it's free.

Beautiful old hotel

Vicki W on 14/11/2017 03:26

Our check-in experience was disappointing. Our room was not ready, granted, we arrived early in the day, but they kept telling us to check back in a couple of hours. It still was not ready at 2:45 so they finally gave us an alternate room, which turned out to be lovely and overlooked Grant Park and Lake Michigan. The hotel itself is beautiful. The main restaurant was closed, but there are many offsite options nearby. Some of the fixtures in the hotel are a bit dated, but overall it was a good experience. We would stay there again.

Underwhelmed

Ian A on 11/11/2017 15:26

Well it’s in a great location and has fantastic views across the lake, but the hotel needs a major upgrade - in its rooms, decor, service and attitude. For a place that claims such history it is disappointing and over priced for what it is.

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Congress Plaza Hotel 520 South Michigan Avenue,Chicago,IL,United States of America