What People are saying
Very Accommodating
hulababyt on 28/06/2017 15:20
I needed a last minute place to stay near Stub Hub and had requested a bottom floor room and the lady was very nice to accommodate me. Room was very nice and they are doing renovations on the Upper floors.
Worked nearby
Jason B on 16/06/2017 16:31
**recently renovated** pictures are old. I stay here off and on for work for the last year. I worked at nearby refinary. Sometimes stayed 9-10 days straight. This great place to stay for folks doing work at Tesoro, TRC or even down in long beach. Plenty of room to park large trucks. Lots of security cameras etc. Room was always kept clean. Hosts have always been friendly and accommodating.
Good place
donwapel on 09/05/2017 18:14
This place is clean and quiet. Lots of stuff within walking distance.
The staff is super friendly and accommodating.
I was broke down at the Kenworth dealer across the street and was able to walk over and get my room.
When I got stuck a 4th night they welcomed me back.
Recommended!
Location sketchy; owners not accommodating
on 09/04/2017 16:34
We so don't like to write negative reviews AT ALL. Especially when it comes to Mom/Pop businesses who are just trying to make their businesses work. But Just thought it important to note a few things about this hotel for traveling families. First, the area is sketchy; felt unsafe to have our children there - or even just us for that matter.
Secondly, even though the East Indian, elderly owners seem like nice people (the husband especially - smiled often); they seem of persasion that they are 'allowing' you as the customer to stay there but they are not there to serve you. When we checked in, the owners said they didn't have the type of room we booked so they had to give us a more expensive upgraded room that had a jacuzzi tub - but said to NOT use the jacuzzi. We've NEVER had a hotel/motel give you an upgrade but then tell you not to use the room amenities. To us that was penny-pinching, poor customer service.
Also, later on on, aroun 10 pm, we arrived back at the hotel and needed additional bedding items. The owner (wife) came to the window (barefoot) and said housekeeping was no longer there so they couldn't help us. And said, (as she they handed me an blanket from their own room), that she would charge me extra for that. Seems good customer service would NEVER say that. (I must add that we ended up having more people in our room than we stated when we booked the room. But was very upfront about that before we officially checked in and signed our receipt, and she agreed to it. Any 'threats' of extra charges should have been stated upfront at check-in.
Lastly, the windows have bars on them and look out at a rundown alley.
Funny thing is, we paid more for this hotel than others that we stayed in on our vacation in Cali. It was truly the hotel (and the area in CA) we liked the least. It further solidified our lack of trust in Choice Hotels.
That said, we truly wish the owners well and hope this review will help them reconsider how to handle their customers so they can thrive more :)
Boring Filthy place
Alicia_Bellino on 15/10/2016 22:38
The smell from the bathroom was disgusting. The sheets and pillowcases were literally yellow instead of white. The internet started working only at midnight. Goes with no comparison with franchise motels for the same price.