418 ReviewsProperty Location With a stay at Element by Westin Las Vegas Summerlin in Las Vegas (Summerlin - Northwest Las Vegas), you'll be convenient to Bear's Best Golf Club and Siena Golf Club. This eco-friendly hotel is within the vicinity of Tivoli Village and Tournament Players Club. Rooms Make yourself at home in one of the 123 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as cordless phones with free local calls and voice mail. Rec, Spa, Premium Amenities Dont miss out on recreational opportunities including an outdoor pool and a fitness facility. This hotel also features complimentary wireless Internet access, a television in the lobby, and barbecue grills. Dining Grab a bite from a grocery store serving guests of Element by Westin Las Vegas Summerlin. Business, Other Amenities Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference/meeting rooms and small meeting rooms. Free parking is available onsite.
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10555 Discovery Drive,Las Vegas,NV,United States of America
Property Location With a stay at Element by Westin Las Vegas Summerlin in Las Vegas (Summerlin - Northwest Las Vegas), you'll be convenient to Bear's Best Golf Club and Siena Golf Club. This eco-friendly hotel is within the vicinity of Tivoli Village and Tournament Players Club. Rooms Make yourself at home in one of the 123 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as cordless phones with free local calls and voice mail. Rec, Spa, Premium Amenities Dont miss out on recreational opportunities including an outdoor pool and a fitness facility. This hotel also features complimentary wireless Internet access, a television in the lobby, and barbecue grills. Dining Grab a bite from a grocery store serving guests of Element by Westin Las Vegas Summerlin. Business, Other Amenities Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference/meeting rooms and small meeting rooms. Free parking is available onsite.
Rating from 418 reviews
Location
RoomsServiceValueCleanliness 
kramynot2000 on 20/11/2017 14:27
We needed a couple of nights near Las Vegas to visit family so we decided to give this hotel a try since we had a great experience at the Element Times Square. However this was a very different experience.
Our primary issue was with the noise. The first night we heard all sorts of noise coming from above us, which started up again around 5 am the next morning. There was so munch noise, we thought they were remodeling the room. I tried to call the front desk but the phone from the room wouldn't connect so we had to call from our cell phone to the outside number. The person who answered said there was no remodeling going on but he would investigate and call us back, which never occurred. The noise started up again the second night and the next morning but fortunately we were checking out.
Besides the noise issue, other issues surfaced, such as a thermostat that didn't regulate the room well, it didn't appear that there were any dishes, but we found them in the dishwasher and it wasn't clear whether they were clean or not, stains in the hallway, etc. We've been SPG Platinum members for years so we've stayed in many SPG properties and this one didn't seem up to the same standards.
Shellykae1960 on 16/11/2017 23:01
Needed rooms in Summerlin for a wedding (3 day stay). Red Rock sold out. Rooms were dirty upon check in with standing water in the sink. Linens were not changed during the entire stay. Took 24 hours to rectify the sewage problem with no room change allowed (apparently none available). GM unavailable during the entire stay. Very disappointed in SPG - horrible experience.
TravelsWellWithOther on 14/11/2017 23:05
On my 3rd trip to Vegas this year, Red Rocks Casino was sold out so I thought this was a great alternative, Especially since I am SPG Member. After 30 minutes I just got horribly sick. I am not allergic to dogs, just cats. The management put me on the Pet Friendly floor with out asking me. Sadly he said he couldn't move me, and In three days I got progressively worse. I think that if they would have cleared where they were putting me I would not have been so ill during my conference. I learned a valuable lesson when checking into a pet friendly establishment .. Make sure they don't just put you with the animals.
S. H on 04/11/2017 04:41
Find another hotel. Dirty rooms, dark hallways and GM with a lousy attitude...
If you are in Summerlin, find another alternative...These folks know nothing about service.
Hopefully, "What happens in Vegas, stays in Vegas."
emsrecano on 24/10/2017 02:50
We are platinum members with spg and at every spg property we have stayed at, which is very frequent throughout the year, the service is amazing....until we reached this Element in Summerlin. We arrived from Florida with my 9 year old and 4 year old st 1045pm at night. We arrive to the hotel and the front desk, Asian male named David, tells us that they messed up and overbooked and we did not have a room for that night. They give us a letter at that moment to inform us of this news!!!!!! No email prior, to attempt in calls or leaving a voicemail!!!!!! Unbelievable!!!! Basically, we got kicked out upon our arrival He proceeds to say that they messed up and to go to Suncoast and they will cover the room, incidentals,etc. and to return tomorrow when our room is ready.
We go to Suncoast (it’s already past 11pm at night) and the front desk know nothing of this arrangement and we have no room there. They call this useless worker, David, from Element, and he tells us we have to book our own room. I have never ever received treatment like this before!!!! It’s was as if we booked at a motel in the ghetto. We immediately cancelled the rest of reservations at Element and booked with the Cosmopolitan with no difficulty.
Absolutely the worst service ever.
-From an SPG platinum member
