28 ReviewsProperty Location Located in Ballarat, Executive Townhouse Ballarat is convenient to Ballarat Fine Art Gallery and Gold Museum. This 4-star apartment is within close proximity of Lake Esmond and Eureka Centre. Rooms Make yourself at home in one of the 3 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Windows open for fresh air and city views. LCD televisions and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include microwaves and coffee/tea makers. Rec, Spa, Premium Amenities Make use of convenient amenities such as complimentary wireless Internet access, tour/ticket assistance, and barbecue grills. Business, Other Amenities Featured amenities include laundry facilities and air conditioning in public areas. Free self parking is available onsite.
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9 Ripon Avenue, Lake Wendouree,Ballarat,VC,Australia
Property Location Located in Ballarat, Executive Townhouse Ballarat is convenient to Ballarat Fine Art Gallery and Gold Museum. This 4-star apartment is within close proximity of Lake Esmond and Eureka Centre. Rooms Make yourself at home in one of the 3 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Windows open for fresh air and city views. LCD televisions and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include microwaves and coffee/tea makers. Rec, Spa, Premium Amenities Make use of convenient amenities such as complimentary wireless Internet access, tour/ticket assistance, and barbecue grills. Business, Other Amenities Featured amenities include laundry facilities and air conditioning in public areas. Free self parking is available onsite.
Rating from 28 reviews
Sleep Quality
RoomsService
ValueCleanliness 
meashuy on 10/08/2017 22:16
A brief run down of the facility, the room was respectably clean and tidy. Bad lighting as they didnt have room lights but sidetable lamps. TV didnt work. But these are not the reasons why my experience at the hotel was unpleasant.
On Saturday afternoon I had an uber driver that picked me up from the hotel reception and dropped me off at my requested destination. Later on that evening at 11pm I had a knock on my door. To my surprise it was the Uber driver, asking me if he could come into my room.... (and of course I said no!!). Then he asked me if I wanted to go out for a drink (again I said no). I cant help but assumed that the receptionist must of told him my room number and I just think that is a breach of guest's privacy and there should be serious actions taken by the management team to ensure nothing like this happens again to anyone else!! Luckily the guy was harmless and Im someone who is capable of defending myself in those kind of situatutions. But if it had happened to another girl-solo traveller then who knows what might of happened!
Michael S on 31/07/2017 14:51
This is a run down MOTEL in desperate need of a full renovation. The towels were old, and one was even blood stained. The bathroom was barely tolerable. The room was loud. One plus, the bed was clean.
Mark K on 30/07/2017 21:30
It was bearable. Breakfast was pretty lousy, but there's a Pain Quotidian next door. No fan in the bathroom, just a small window with no screen. Water pressure in the shower was poor. Location is good.
Renee G on 11/07/2017 02:39
We arrived in LA and had an itinerary change so needed a hotel close to our rescheduled activity. The staff were very pleasant and helpful. The room was clean but somewhat dated. Kitchenette was plain and simple decor wise but clean and functional. Simple continental breakfast with minimal seating.
Renata P on 03/07/2017 18:30
I booked a one night stay with Sherman Hotels. Upon arriving for my CONFIRMED 12pm check in, the young lady at the front desk, Ana, let me know that check in is not until 3pm. I showed her my confirmation page where it CLEARLY says check in is at 12pm. If I would've know it wasn't until 3pm I would've arrived later. She was absolutely unhelpful and her only solution to my problem was "would you like to cancel?". I work in customer service myself and as far as I'm concerned even if a situation is out of your hands, you can at least act like you care about your upset customer. But not Ana. The actual stay was pleasant. Cleaning staff was friendly. I check out after one night and get back home. Upon arriving the next day I notice a few charges from Sherman hotels, one for $100 deposit, another for $137, which were both fine. However there was another charge for $227. It was showing up as pending, however it was already taken out of my balance. I call the hotel and get, guess who, Ana. She claimed that they got a new system and it wasn't showing up on her end. She said she would call back to let me know what she was able to do. Never got a call back. So I call her back and she said oh yeah I can't do anything about it, my manager works tomorrow. Ok......thanks for the call back. Long story short I am very disappointed in the customer service I received from this hotel, and they kept charging until it was over $700 in charges.......total nightmare. NEVER STAYING HERE AGAIN.
