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Extended Stay America - Washington DC - Chantilly

4504 Brookfield Corporate Dr,Chantilly,VA,United States of America 2 Star Hotel
Check in 15:00
Check Out 15:00
Plumbing issues and inadequate kitchen items lvanda on 60 Reviews

Property Location With a stay at Homestead Washington, D.C. - Chantilly in Chantilly, you'll be close to Chantilly Crossing Shopping Center and National Air and Space Museum Steven F. Udvar-Hazy Center. This hotel is within close proximity of Steven F. Udvar-Hazy Center and Pleasant Valley Golf Club. Rooms Make yourself at home in one of the 116 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, as well as phones with free local calls and voice mail. Rec, Spa, Premium Amenities Make use of convenient amenities such as complimentary wireless Internet access, a picnic area, and barbecue grills. Business, Other Amenities Featured amenities include a 24-hour front desk, laundry facilities, and air conditioning in public areas. Free self parking is available onsite.

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4504 Brookfield Corporate Dr,Chantilly,VA,United States of America

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Extended Stay America - Washington DC - Chantilly

4504 Brookfield Corporate Dr,Chantilly,VA,United States of America 60 Reviews
View Hotel

Hotel Details

Internet Facility Restaurant Gym Laundry Parking Facility Safety Deposit Lockers 24 Hour Front Desk

Extended Stay America - Washington DC - Chantilly

4504 Brookfield Corporate Dr,Chantilly,VA,United States of America 2 Star Hotel
Check in 15:00
Check Out 15:00

GENERAL

Property Location With a stay at Homestead Washington, D.C. - Chantilly in Chantilly, you'll be close to Chantilly Crossing Shopping Center and National Air and Space Museum Steven F. Udvar-Hazy Center. This hotel is within close proximity of Steven F. Udvar-Hazy Center and Pleasant Valley Golf Club. Rooms Make yourself at home in one of the 116 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, as well as phones with free local calls and voice mail. Rec, Spa, Premium Amenities Make use of convenient amenities such as complimentary wireless Internet access, a picnic area, and barbecue grills. Business, Other Amenities Featured amenities include a 24-hour front desk, laundry facilities, and air conditioning in public areas. Free self parking is available onsite.

Hotel Photos

Extended Stay America - Washington DC - Chantilly 6 Images

Hotel Location

Extended Stay America - Washington DC - Chantilly

4504 Brookfield Corporate Dr,Chantilly,VA,United States of America
Ranked
#14 of 14 hotels in Chantilly
Overall Rating 3 Rating from 60 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(29) couples(4) solo(15) family(3) friends(3)

What People are saying

Plumbing issues and inadequate kitchen items

lvanda on 19/10/2017 23:44

From the first day to the last day of our stay we had problems with the toilet flushing (would not). We called the front desk and they sent up a service person to fix. They used plunger and said problem was solved -- it was not. This was a daily occurrence and we finally asked them to leave a plunger in our room and tried to stress there was a problem with plumbing that needed addressed. Also, on the first day we went to get dishes and when we got to our room to open the containers we found them all dirty. We took them back to the front desk and let them know they were dirty. On one day our son came to visit and saw the problems we were having with plumbing. He went to the front desk on his way out and said he thought we were being too nice and that they needed to fix the plumbing issue. The person he spoke to was rude and so he called the customer service number to report the problem. Subsequently I received a call from someone who started the conversation out in a rude tone and said they were never notified of the problems - not true - we called every day. Later we got a call from the manager (day before we were checking out). We were out but stopped by the front desk on our return to speak with her. She was nice and said she wanted us to be happy and offered us free room service the next day ($10 value) - guess she didn't check to see we were checking out the next day. After thinking about this more we followed up one last time when we checked out and stressed the problems with the plumbing and asked to be refunded a day for the inconvenience - they did so. Will not stay here again.

It was an OK experience.

arnediaw on 02/08/2017 17:29

I felt like the stay was ok. The area was nice. However, when my room was cleaned I feel like different house keepers would leave different things, so I may have received two dish towels one time, and then one dish towel the next; or I would have to tell the housekeeper to make sure she cleaned my tub because it didn't get cleaned each time unless I asked. The lights and everything worked properly, but I did have an issue with them having to replace the air conditioning vents because the hotel is pet friendly and my room would smell like an animal when I first got there. It was fine after they changed it, but that had to be done. If you are extremely high maintenance then this is definitely not a place for you. But if you are ok with asking for corrections and then being ok with a decent stay then you can stay here. Everyone's experience will be different, but you just have to feel it out and read a lot of reviews before making your decision.

Roof Over Your Head

seashellsandbeads on 31/07/2017 11:53

If you don't want to sleep in your car or out doors...this past weekend you could have a roof over your head at this location. The staff was friendly, but the arrival plans were changed due to no clean rooms till 1 p.m.

Relocatiing to DC Area?

Timothy H on 24/07/2017 16:16

If you need some temp lodging while staying in the DC area, Extended Stay America (Chantilly, VA) is a pretty good deal. Price is reasonable for the area and there are places to eat and a Walmart very close by. Recommend getting the "premium" internet service as the basic (Free) service is good for checking emails and that is about it. But for an extended stay the 30 day price is pretty good.

Okay, but better across the street

Brittany_11_10 on 23/07/2017 20:07

Considering it's around $90 a night (which is the cheapest in the area), it's not a great value. Sure, there's a mini kitchen (with a fridge, freezer, stove top, sink and microwave), free breakfast (coffee, granola bars, muffins, and oatmeal packets), and it's less than a mile to eateries (Taco Bell, Hooters, etc.), but the staff was only okay (not outwardly rude, but not super friendly, either), and the noise was awful.

It's more like a motel than a hotel, and with outward facing doors (and maybe really thin walls in general?), the noise was bad.

Also, it was small for an extended stay, and the air-con was super loud. And the fan on the AC didn't work, so no white noise could be generated.

Wouldn't recommend staying here, but I would recommend staying across the street, at the other Extended Stay property. It's much nicer and quieter, and only $5 or so more per night. Definitely worth the extra money.

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Extended Stay America - Washington DC - Chantilly 4504 Brookfield Corporate Dr,Chantilly,VA,United States of America