What People are saying
Good value/price, bad location, old property
Rafa_Dubai on 13/06/2017 14:34
Finding good hotels at decent price in Riyadh is very hard. The 4 points is a good option, the hotel is pretty decent, rooms are good.
Things that they need really to improve is the ambiance of the restaurant, cold and very dark place, that it really doesn't invite you to stay, and the quality of the wifi. Also the entire building on the outside has seen better days, seems like a building of the soviet area, with a pool that not even a chance you will step in.
In addition you can hear your neighbor very easy if he/she speaks over the phone louder or if he/she has the tv on.
The main drawback is the location, as is far and in an area with lot of traffic, so have that in mind if you are booking.
Having said that is still a good price quality giving Saudi hospitality standards.
Far from the centre, terrible wifi
Jeremy B on 26/05/2017 20:14
Stayed there for a business trip.
Rooms ok, gym is sort of average.
Breakfast room is dark, no daylight gets in and what's offered to guests isn't fantastic and can be qualified as basic. Bakeries are often dry too
Situation wise it is far from the centre and if you need to get there, you take some of the busiest corridors ..
Finally, wifi is a nightmare, poor coverage, drops every 15mins, and super super slow. And that was true every day of my stay, on all my devices.
Excellent stay but for a bitter experience
ulagaisutraaasai on 27/04/2017 10:13
The check in was quick and i was upgraded as i was a SPG gold member. The hotel did not had much occupancy and they gave me late checkout. The staffs were nice. The hotel is in a place near to batha which is crowded with people. Rooms were clean and quite spacious. Breakfast spread was not that great and limited compared to other 5 star hotels in the region.The wifi internet is free and speed is ok. Taxis are available right in front of the hotel. Starbucks coffee shop is there in the lounge. Everything was fine with my stay but i had a bitter experience while having lunch in the restaurant with my colleagues who also stayed in the same hotel. They were vegetarians and ordered vegetable biriyani. The dish was served but after finishing it almost we got to see a chicken piece in it. We called the waiter and showed it to him and he apologised for it. He also informed Giri who came and extended his apologies. For a 5 star chain part of SPG this is not acceptable and it shows there is some lethargic attitude in F&B department. I can understand it could be a mistake but it spoilt the mood and the lunch. I would have rated them 4/5 had it not been the case.
Helpful and friendly
John D on 26/04/2017 23:22
A hotel that has found the area round it deteriorate over time, it wasn't near anything but that was my fault booking without researching enough, the hotel is an oasis in this area of real Riyadh, the staff are plentiful and helpful. The coffee shop man was always cheerful, the restaurant was quiet but the food was really nice. Plenty of taxis waiting outside so it was easy to get anywhere, ask at reception of how much the taxi should be as you may need to haggle a bit. The room was nice and well equipped. I would recommend the hotel as it was a great price and once inside it's got everything you need.
Good stay
sainath_murali on 23/04/2017 12:51
I had stayed at this property for a long time. Staff are courteous and helpful. Special mention to Guru - F&B Manager, takes special care of guests. Chef Shafeeq always serves with guests with smile. Rooms are comfortable and room service is always upto the mark. Good job, keep it up.