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Fraser Place Melbourne

19 Exploration Lane,Melbourne,VC,Australia 4 Star Hotel
Check in 15:00
Check Out
Great GBeno on 801 Reviews

Property Location A stay at Fraser Place Melbourne places you in the heart of Melbourne, walking distance from Comedy Theatre and Old Melbourne Gaol. This 4-star aparthotel is within close proximity of Her Majesty's Theatre and RMIT University.Rooms Make yourself at home in one of the 112 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Your room comes with a pillowtop bed. Wired and wireless Internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Conveniences include phones, as well as safes and desks.Amenities Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional amenities at this aparthotel include complimentary wireless Internet access and concierge services.Dining Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the aparthotel's room service (during limited hours).Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and limo/town car service.,Pets not allowed Check-in time starts at 3 PM Check-out time is 11 AM,Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. , You'll be asked to pay the following charges at the property: Deposit: AUD 150 per stay We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. ,This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia., One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

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19 Exploration Lane,Melbourne,VC,Australia

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Hotel Details

Room Service Coffee Shop Elevator Travel Desk Laundry Airport/Station Transfer Complimentary newspapers in lobby Computer Station Concierge Luggage Storage Multilingual Parking Facility 24 Hour Front Desk

Fraser Place Melbourne

19 Exploration Lane,Melbourne,VC,Australia 4 Star Hotel
Check in 15:00
Check Out

LOCATION

Description:A stay at Fraser Place Melbourne places you in the heart of Melbourne, walking distance from Comedy Theatre and Old Melbourne Gaol. This 4-star aparthotel is within close proximity of Her Majesty's Theatre and RMIT University.,AreaInformation:Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 mile and kilometer. Comedy Theatre - 0.2 km / 0.1 mi Old Melbourne Gaol - 0.2 km / 0.2 mi Her Majesty's Theatre - 0.3 km / 0.2 mi RMIT University - 0.4 km / 0.2 mi State Library of Victoria - 0.4 km / 0.2 mi Carlton Gardens - 0.4 km / 0.2 mi Royal Exhibition Building - 0.4 km / 0.3 mi Princess Theatre - 0.4 km / 0.3 mi Melbourne Central - 0.5 km / 0.3 mi Melbourne City Baths - 0.5 km / 0.3 mi Emporium Melbourne - 0.6 km / 0.4 mi Scots Church - 0.6 km / 0.4 mi Bourke Street Mall - 0.6 km / 0.4 mi Melbourne Town Hall - 0.6 km / 0.4 mi Capitol Theatre - 0.7 km / 0.4 mi The nearest airports are:Melbourne, VIC (MEL-Tullamarine) - 18.7 km / 11.6 miMelbourne, VIC (AVV-Avalon) - 49.7 km / 30.9 miThe preferred airport for Fraser Place Melbourne is Melbourne, VIC (MEL-Tullamarine).

ROOMS

National Rating This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.Know Before You Go One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: AUD 20 per person (approximately) An early check-in fee will be charged A late check-out fee will be charged Rollaway bed fee: AUD 50 per nightOnsite credit card charges are subject to a surcharge The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: Deposit: AUD 150 per stay We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. ,Make yourself at home in one of the 112 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Your room comes with a pillowtop bed. Wired and wireless Internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Conveniences include phones, as well as safes and desks., The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: AUD 20 per person (approximately) An early check-in fee will be charged A late check-out fee will be charged Rollaway bed fee: AUD 50 per night Onsite credit card charges are subject to a surcharge The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

FACILITIES

Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional amenities at this aparthotel include complimentary wireless Internet access and concierge services.,Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and limo/town car service.

RESTAURANT

Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the aparthotel's room service (during limited hours).

GENERAL

Property Location A stay at Fraser Place Melbourne places you in the heart of Melbourne, walking distance from Comedy Theatre and Old Melbourne Gaol. This 4-star aparthotel is within close proximity of Her Majesty's Theatre and RMIT University.Rooms Make yourself at home in one of the 112 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Your room comes with a pillowtop bed. Wired and wireless Internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Conveniences include phones, as well as safes and desks.Amenities Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional amenities at this aparthotel include complimentary wireless Internet access and concierge services.Dining Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the aparthotel's room service (during limited hours).Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and limo/town car service.,Pets not allowed Check-in time starts at 3 PM Check-out time is 11 AM,Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. , You'll be asked to pay the following charges at the property: Deposit: AUD 150 per stay We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. ,This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia., One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Hotel Photos

Fraser Place Melbourne 13 Images

Hotel Location

Fraser Place Melbourne

19 Exploration Lane,Melbourne,VC,Australia
Ranked
#18 of 117 Specialty lodging in Melbourne
Overall Rating 4 Rating from 801 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(112) couples(386) solo(79) family(87) friends(91)

What People are saying

Great

GBeno on 16/11/2017 13:44

Great little hotel hidden away in a small lane but once found easy remembered . Easy and friendly check in . Just an overnight stay on a long weekend . Shared a room with two single beds , plenty of room and well equipped although the bed was a little hard but bearable , plenty of hot water even during peak times .
Very easy walk to China town and public transport and plenty of restaurants near by .
Opted for the breakfast which was well worth while .
I would certainly recommend the Fraser Place to friends and stay here again .

Not good value but would be great as a budget hotel

martinc2103 on 14/11/2017 02:13

Ok let me tell you the good points.

The Shower was great as was the soaps etc. The staff on reception were also friendly and attentive.

Ok the more useful stuff. I booked the room through a third party (Trivago) and managed to snag a room at 40% off now costing me $150. So that sets the level. If that had been the full rack rate I would have been very happy.

On arrival the staff were friendly but in the short time I was there they managed to hand my credit card and driving licence to someone else. They also stressed a lot that if I was bring any guests up to my room I needed to sign them in.....which wither says something about me or the apartments.

I stayed in room 1303. One floor from the top (I think) and with what appeared to be only another three rooms on that floor. My room was right next to the lift shaft.

The room had a funky smell a mixture of cleaning fluid and cigarette smoke? Amenities wish there was a small TV, iron, kettle etc etc but no milk or tea and coffee.

The bed was comfortable but again had a rather unusual smell. Not a clean smell just unusual? The TV had poor resolution and after a time I gave up. That's when the noise of the lift shaft and weights kicked in. Thankfully it was constant up until about 11 when I finally drifted off.

I was woken up at 1am and then again at 3am by other guests laughing and shouting as they came out of the lifts on my floor and also bizarrely at 4am with the wake up service call. Not a great nights sleep.

I woke up tired and feeling a little scummy. The shower thankfully was excellent, but the highlight for me was using a very cheap iron on my work shirt which someone had previously melted some plastic on (red) that melted onto my shirt.

The room overall looked tired and unloved although it appeared clean.

WIR: NO

If this place is a $250 plus night apart hotel its very poor.

Great hotel

ritah123 on 13/11/2017 23:49

Great location ,gret room gret staff,would defenitly return here again ,its very close to trams ,china town ,the ataff were so happy and would do anything for us ,the breakfast was gret value for money ,we expected continental but you could have a full breakie

GREAT STAY

terrymJ1482LT on 12/11/2017 23:14

There are very few things I would change from the service given by the staff and the room was very comfortable
please get the coffee shop to stay open longer and add more deserts to the cake stalls
The stay was very good

Very disappointing

on 09/11/2017 12:36

I was in a hurry and had booked the hotel through a third party site while waiting for my transit flight to Melbourne.

When I got on board the 10 hour flight, I soon realised I had booked the wrong day and by the time of arrival at Melbourne my wrongly booked stay had already past and I did not have a booking on arrival.

I called the hotel as soon as I arrived to explain the situation and to ask whether it might be possible to change the dates or get a refund as there had been a mistake.

The man receiving the call asked whether I had booked through the hotel website and after I explained that I booked through a third party he told me to contact the third party as it was not booked through them in quite a rud way.

I then called the third party and explained the situation. I was quite surprised that they were very professional in dealing with the whole issue. They explained that it would actually depend on the hotel's decision and they would email the hotel to ask whether they could refund the payment.

The third party service provider thereafter promptly followed up with another email to explain that they were unable to hear back from the approver at the hotel but would contact me as soon as they do so.

I eventually heard through the third party that the hotel refused the cancellation and will be charging the hotel fee as per the 'booking policy'.

Whilst I acknowledge it was my fault I had booked the wrong date in the first place, I am quite upset as to how the hotel has treated this issue.

I had suggested showing my flight details to explain it was a mistake as I had not even arrived the country on the date of the (wrong) booking, but perhaps this is not something that the hotel would take into account.

Overall a very upsetting experience...

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Fraser Place Melbourne 19 Exploration Lane,Melbourne,VC,Australia