H�tel Ch�ribourg

What People are saying

Nice room but difficult resort

geebeon 27/10/2017 15:51

The restaurant (I guess) took all the parking place and we had to park very far, in the mud. It was difficult to carry our luggage to our room. Maybe the restaurant could have designated parking spots and room spots reserved in front of door. That was very disturbing to me.

Hotel is like a little resort with small buildings scattered on site. It's beautiful but not fun when its cold and windy. I reserved a room to attend a conference on site but still had to carry my coat. At leadt it wasn't snowing!

But my room was great. With fireplace and sofa, kitchenette, balcony and room to spare.

Oh. Receptionist wasn't very welcoming. It put me off right of the bat.

Non disclosure

Garry Son 26/10/2017 13:34

too many stairs to get to the rooms, the pool, the play room etc...the entire hotel is made up of stairs! And we were under the impression that the room came with breakfast. No one said anything about having to pay for breakfast when we sat down. After having buffet breakfast we were charged $36.79 You can get breakfast anywhere for under $10. when we protested they said no, the room didn't come with breakfast so charged it to our credit card then added a tip without our consent. They of course asked to add it to our credit card at the front desk in front of others so we said ok but it was an underhanded way of charging. Also, the roof was missing from our front door.

Lovely landscape, nice double floor apartment

B Don 24/09/2017 20:42

We stayed there two nights as a part of a tour. We really liked it. Our daughter enjoyed the pool. We ate one dinner and I enjoyed a nice vegetarian aubergine cannelloni. Quite interesting for a vegetarian food as most places cannot come up with interesting full meals. The waitress was very attentive and very kind! It was a lovely experience. Apartment was good with nice kitchen and bottom floor living room. TVs both downstairs and upstairs bedroom. There was an incredible sized playroom for kids.

Below average

Shannon Ron 25/07/2017 04:32

This was our second stay and we decided to return as our first experience was positive. However, this will be our last due to the poor quality of our stay for a high price.
First, the staff at every interaction was very positive and they spoke English very well. From the checkin to restaurant staff everyone was very friendly...so there was no issues with the staff.
The room was located outside the main building and it was very hot. The very old wall unit air conditioner did cool the room but was very loud. The bed was so hard it felt like sleeping on a board. The courtyard light shone so brightly through the bathroom door it lit up half the room and this all made for a very uncomfortable sleep of only 3 hours.
We ate dinner and tried the 3 course meal as there were plenty of options. The server was very pleasant and attentive. Our appetizers were very tasty but our main meal had to be returned as both meals were luke warm at best. When returned it was smothered in more sauce but not much warmer. The duck was inedible! We were quite surprised as our experience previously was much better. The server /manager handled it exceptionally well and again it wasn't the staff it was just a poor meal. Breakfast was just ok with average quality. They need to greatly improve the facilities and quality of food to match their quality of service by the staff. As nice as they were I paid a high price for a below average stay.

Perfect for a short family getaway

MercyPanopioon 18/07/2017 12:18

We stayed at Hotel Cheribourg for 2 nights on June 2017. We are a family of 4. We booked the Forfait Gourmand (breakfast & dinner included during our stay). My kids are 9 and 12yrs old so they get the kids' menu. We chose this hotel when we went to Foresta Lumina in Coaticook.
PROS:
The rooms are clean, quiet, and comfortable. All the staff are friendly. They are bilingual. They have huge selectionon their breakfast buffet and the dinner menu are just wonderful. It's a 4-star quality.
The hotel grounds are spacious. My kids enjoyed the variety of their outdoor activities.They have a small pond where you can watch ducks and birds, sit and relax or ride on their pedal boats free of charge.They also have mini farm where you can feed the lamas, goats, hens and rabbits. There's a private tennis court, outdoor pool & sauna and kids' play yard.
Inside the hotel, there's the Spa where they offer many services that can cater the whole family even for the kids. They have indoor playground, inflatable, mini-theater with free popcorn (95% of the movies are in French), various table games like foosball, pingpong etc, indoor pool, gym, crafts for kids, videogames, indoor bar and restaurant enough to entertain you indoors when the weather in not that great outside or during the evening.
The hotel is just few minutes away from Mont Orford National Park. It is also less than 30 mins drive from many different interesting areas in the Eastern Townships (too many to mention).
CONS:
The room especially the carpet needs to be updated.
If you take the Forfait Gourmand (Breakfast & Dinner package) expect to be served last because the waiter already got his tip so you will not be his priority. His priority are the customers who just popped in and the gratuities are still conditional on the service they receive for that particular night. This is the reason why I am giving them only 3-stars instead of 4-stars. They need an additional waiter. One waiter is not enough.