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Hampton by Hilton Newport East

Wales 1 Business Park M4 Junction 23a, Magor,Newport,GB,United Kingdom 3 Star Hotel
Check in 15:00
Check Out 15:00
Worst night sleep ever Tom M on 1092 Reviews

Property Location Located in Newport (Magor), Hampton by Hilton Newport East is within the vicinity of University of Wales-Newport and Newport Stadium. This hotel is within the region of Newport Cathedral and Chepstow Racecourse. Rooms Make yourself at home in one of the 127 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access is available to keep you connected. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily. Rec, Spa, Premium Amenities Enjoy the recreation opportunities such as a fitness facility or make use of other amenities including complimentary wireless Internet access. Dining Quench your thirst with your favorite drink at a bar/lounge. A complimentary hot/cold buffet breakfast is included. Business, Other Amenities Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free parking is available onsite.

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Wales 1 Business Park M4 Junction 23a, Magor,Newport,GB,United Kingdom

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Hotel Details

Internet Facility Business Center Gym Elevator Bar Laundry Luggage Storage Multilingual Parking Facility Safety Deposit Lockers

Hampton by Hilton Newport East

Wales 1 Business Park M4 Junction 23a, Magor,Newport,GB,United Kingdom 3 Star Hotel
Check in 15:00
Check Out 15:00

GENERAL

Property Location Located in Newport (Magor), Hampton by Hilton Newport East is within the vicinity of University of Wales-Newport and Newport Stadium. This hotel is within the region of Newport Cathedral and Chepstow Racecourse. Rooms Make yourself at home in one of the 127 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access is available to keep you connected. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily. Rec, Spa, Premium Amenities Enjoy the recreation opportunities such as a fitness facility or make use of other amenities including complimentary wireless Internet access. Dining Quench your thirst with your favorite drink at a bar/lounge. A complimentary hot/cold buffet breakfast is included. Business, Other Amenities Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free parking is available onsite.

Hotel Photos

Hampton by Hilton Newport East 23 Images
Hotel Front - Evening/Night

Hotel Location

Hampton by Hilton Newport East

Wales 1 Business Park M4 Junction 23a, Magor,Newport,GB,United Kingdom
Ranked
#1 of 2 hotels in Magor
Overall Rating 4.5 Rating from 1092 reviews
Rating Summary Sleep QualityLocationRoomsServiceValueCleanliness
Traveller Type business(262) couples(338) solo(51) family(314) friends(69)

What People are saying

Worst night sleep ever

Tom M on 20/11/2017 20:46

Stayed at this hotel on a Saturday evening, it looked very nice and everything was great the staff, breakfast, the room. But the beds were absolutely terrible, I can sadly say it was the worst night sleep I have ever had in a hotel. The beds were rock hard and extremely uncomfortable causing me to wake at least every half hour causing me and my friend who also stayed in a separate single bed to have a terrible nights sleep. We were very disappointed as we had to be up early the next morning to be somewhere so we only slept around 3 hours all in all. Overall a great hotel but terrible beds, very disappointed.

Very good value

samantha k on 19/11/2017 22:13

Stayed here last night for one night. Room was modern and spotless. Plenty of towels, complimentary shower gel, body lotion, shampoo and conditioner. Hairdryer, iron and ironing board in the room. Bed really comfortable. Our room was at the back of the hotel but there was no noise and the hotel was very quiet during the night. Breakfast wasn't up to much but that wasn't an issue for me. There was plenty of choice but some of the fresh fruit choices were dry, the muffins were a little stale and the sausages and bacon were lukewarm where they were being kept warm rather than cooked to order. For the price we paid for the room though I wasn't expecting much from breakfast. I would definitely stay here again just for the fact the room was so nice and clean. The staff were very friendly and helpful. The hotel has excellent WiFi and free parking. Well worth the £90 we paid

A very disappointing stay

junerose6 on 18/11/2017 20:40

Room looked ok however one could see clear shadows of actions in the bathroom when occupied , through the frosted glass door , which I found totally unacceptable the manager said a few people had complained and if they removed the large mirror in the room it would solve the problem ,unfortunately it didn't as the light cast the shadows onto the plain wall!
So we had to look out the window in order to give privacy to each other when going to the loo. Not a good experience ...
The bed was an obedstead with an old well used hard mattress, I was given 2 old toppers but did not make it much better ,it didn't matter because the creaking bed kept us awake any way

To top i turned back the covers on the last day to find the bed hadn't been made just the duvet pulled up , my partner then informed me that he had to make it the day before as it was the same ,he had had enough so did not want to make it worse
On reporting this both to the duty manager and area manager
All we got was an apology and they would speak to housekeeping and hope we would enjoy our next !!! Stay better !! And they are due to replace all the beds in 6 months .
It beggars belief , I just wonder where the "we promise you a wonderful stay" quoted at reception , comes in
They certainly offered nothing to us just took the full cost

However we cannot recommend this hotel '

I will be returning and would recommend

mathewa176 on 17/11/2017 19:51

The staff and hotel are very good as a result of this I will be returning and would recommend, the rooms are clean and comfy with a good en suite however I would have appreciated a USB charging socket or 2. The ladies on the front desk are both friendly and efficient which was appreciated after a long day and they also sorted a couple of issues for me which were of my own/colleagues making. I visited the Sawyers bar and grill for 2 evening meals with a colleague which were both tasty and good value, these were chargeable to the room even though it is a separate company. However the breakfast wasn't as good as I remember from my previous stay.

Good value

jeepeyStu on 16/11/2017 09:40

Stayed a coupe of times now. Clean and tidy with a modern feeling to the rooms. Beds very soft which doesn’t suit my back but that an individual thing.

Free Wi-fi that’s decent. Breakfast is help yourself and is good enough for me.

Limited eating options and Sawyers bar over the road isn’t that great food wise.

Good rate through Hogg Robinson Booking service.

Would use again

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Hampton by Hilton Newport East Wales 1 Business Park M4 Junction 23a, Magor,Newport,GB,United Kingdom