297 ReviewsProperty Location A stay at Holiday Inn Chengdu Century City East places you in the heart of Chengdu and within the vicinity of Sichuan Normal University and Chengdu United States Consulate. This 4-star hotel is within the region of Tianfu Square and Renmin Park. Rooms Make yourself at home in one of the 190 air-conditioned rooms featuring refrigerators and minibars. Windows open for fresh air and city views. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and televisions. Rec, Spa, Premium Amenities Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a spa tub, a sauna, and a steam room. Additional features include complimentary wireless Internet access, supervised childcare/activities, and babysitting/childcare. Dining Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/caf. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a business center, and audiovisual equipment. Event facilities at this hotel consist of a conference center, conference/meeting rooms, and small meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free parking is available onsite.
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208 East Tower, Century City Blvd.,Chengdu,CN,China
Property Location A stay at Holiday Inn Chengdu Century City East places you in the heart of Chengdu and within the vicinity of Sichuan Normal University and Chengdu United States Consulate. This 4-star hotel is within the region of Tianfu Square and Renmin Park. Rooms Make yourself at home in one of the 190 air-conditioned rooms featuring refrigerators and minibars. Windows open for fresh air and city views. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and televisions. Rec, Spa, Premium Amenities Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a spa tub, a sauna, and a steam room. Additional features include complimentary wireless Internet access, supervised childcare/activities, and babysitting/childcare. Dining Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/caf. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a business center, and audiovisual equipment. Event facilities at this hotel consist of a conference center, conference/meeting rooms, and small meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free parking is available onsite.
Rating from 297 reviews
Location
RoomsServiceValueCleanliness 
Reggie H on 29/10/2017 16:32
So this time I am in „panda city“ Chengdu hosting a workshop for a Tier1 Automotive Supplier..
Check in process and room were ok. What surprised me however was lack of English the staff spoke.
Anyhow, it all worked out somehow.
Breakfast was good.. however the tables weren’t the cleanest.
My room had a big walk in shower yet the bathroom itself was kinda small.
The bed was great and I had a choice of pillows (firm/soft)
The seminar room was a 10min to the continental complex. Room was great and spacious and staff was very attentive.
So overall a good stay but would of been better if staff were better trained in English. Would of saved me a lot of time and energy.
Elly_0117 on 27/05/2017 08:48
The buffet was ok(if you're ok with Chinese food..) and the room was clean enough when I entered. However, I had a very bad experience on the 3rd day of my stay here in Holiday Inn. I was resting for work then there was a extremely LOUD evacuation command that there's a fire in this building. I went all the way to downstairs from the 16th floor by using steps and ran very quickly. When I reached the ground floor, there was a reception lady smiling to me and said "why are you in a hurry? and why are you wearing slippers?" I replied, "Excuse me? Where's fire?" She said "no no, there was a test. You didn't receive a memo?" First of all, they don't apologize for this mistake. Secondly, no one speaks English except only one duty manager at this time and there's no way we can communicate. At last, they disturb my sleep before my work and I couldn't have a proper sleep because of this. I thought everything was fine until the second night, but only one mistake and their bad customer services changed my mind. I'm really disappointed at this place.
Georgie A on 27/03/2017 15:44
i stayed in this hotel during an exhibition (the exhibition centre is just next to it) thus it was very convenient. the breakfast was really good (choose from chinese, japanese, european cuisine) and the lunch for 88RMB was really good too.
the room was ok. when i checked-in the floor next to the bathroom was wet (because during the shower the water is accumulated). during my stay the door lock electricity was damaged and the lock had to be changed.
the receptionists are friendly and ready to help.
there is a big queue at the reception.
and the worst: they let me block a deposit of 5000 from my card.
IMAbbyNormal on 19/02/2017 16:13
The Holiday Inn Chengdu Century City - West Tower is a great location for business meetings. Close to the convention center, the hotel is convenient and can accommodate very large groups.
The hotel front desk staff were very friendly and worked hard to provide good service. My room was clean and I appreciate the efforts of the housekeeping staff. Internet access was very good.
The large restaurant has buffet-style service, giving many options for breakfast, lunch or dinner. Waiting times and table availability were a challenge when large groups arrived, but the waitstaff were diligent in ensuring that the food was replaced and fresh. Well done!
I had difficulty in getting a taxi; ask the front desk for help in calling a taxi for you. Luckily, another rider allowed me to ride with them to the airport and the kindness of a stranger only endeared me to the people of Chengdu.
The Holiday Inn Chengdu Century City hotel gave me a great experience and I look forward to staying there again! Highly recommended!
Calle K on 15/02/2017 09:45
Been here many times. The reason I stay here is location and price.
Went with two colleagues, both of them got really good service, but my experience was different. From check-in, not so well maintained room, not very good breakfast experience...and lobby bar experience was just rude.
Not sure I stay here next time.
