What People are saying
Slightly disappointed
Terri A on 27/05/2017 16:48
The hotel is fairly new. Nice, overall clean.
On arrival the bed looked like someone had napped/rested on top of comforter & pillow. The toilet handle stayed down when flushed which means the water continues to run. Housekeeping arrived at about 8am and we weren't ready to leave our room so asked for them to come back. They didn't. The Saturday morning breakfast entrees were almost ice cold. We arrived at 7am which is the time when serving begins so it wasn't because the food had been sitting.
Our visit wasn't horrible but less quality than we are used to at a Holiday Inn Express. Would we stay there again, maybe.
Top Notch!
Dana_Shirley on 14/05/2017 09:12
This is by far one of the best Holiday Inn Express Hotels I've EVER stayed in! Being a General Manager of an IHG hotel myself I know how difficult it can be in day to day operations. I can say I don't think I've ever stayed in a cleaner hotel and the staff is so friendly. When we checked in with Tim, the night Auditor, we were greeted with a smiling face and he even upgraded my room. Then we exchanged some hotelier stories (those can always get interesting)! The next morning as I walked out, I noticed their Torchbearer Award! I told my husband, no wonder this place is so clean, they've worked hard to keep it that way! I will stay at this hotel every single time I come in to visit my family! A friendly face and a few kind words to a married couple that were here due to unforseen circumstances made our trip just a little more bearable. #HOLIDAYINNEXPRESSCLEVELAND #TOURCHBEARERAWARD #IHG #YOUDESERVEIT!
Best Choice!
Shimmy2drums on 16/12/2016 18:48
Last minute stop for the night. We were very pleased with the cleanliness of the room. The bed was very comfortable. The breakfast was really good. We've not seen a pancake machine, as they are normally waffle. It was nice to have a pancake! We will stay here again, if we pass back thru.
True Texas Hospitality
Donnis C on 25/10/2016 14:21
Checked in the hotel on October 9, 2016 was greeted by hotel staff and advised of the amenities offered . The rooms were very clean and spacious.The staff were very engaging and and helpful. The breakfast offering were great. The price was the best.
Great hotel
Lauri M on 03/10/2016 22:47
We spent the night of Oct 1st here. The room was clean and very fresh smelling. The bed was very comfortable. The free breakfast the next morning was really good--scrambled eggs, sausage (pork and turkey), biscuits and gravy, waffles, sweet rolls and muffins, plus healthy choices like fruit and yogurt. I was surprised that they had chocolate milk! I would definitely recommend this hotel to anyone traveling to or through Cleveland.