Not nearly as clean as in previous experience. Staff is nice, bur housekeeping leaves a lot to be desired. Recommend anyone checking in look at bathroom vents to see if clean; check beds - pretty soft, may be well worn; lights in rooms are very dim - sign of trying to save a few bucks; other minor issues - check caulking, quality of room (face boards, bad workmanship, etc.). Just not up to Hilton standards ... what I'd expect w/ Best Western, Comfort Suites, or La Quinta ... but NOT Hilton.
Not that great
AirForceDad2017on 02/11/2017 04:48
Unknown noise in our was 24/7. Never had enough towels had to wait over 30 mins to get more towels. Paper plates and plastic on the weekend for buffet. Food was average. Sofa bed was in disarray and uncomfortable to sleep in had to put blankets under mattress to be able to sleep on. Also had to re-log into the WiFi every night too.
Rhonda Bon 01/11/2017 12:07
I enjoyed my stay but had a few issues with housekeeping. They self corrected it with a nice note to the maid. I stay here often and never had an issue before. Nice social hour with food and wine for guest. Rooms are very large and nice kitchen area
Don't stay there if you have a CCL
891wesleynon 30/10/2017 17:20
Has 30.06 signs which forces you to unsafely leave your weapons in your car if you happen to be traveling while legally armed. Find another hotel that doesn't force travelers who are legally carrying in the state of Texas to disarm needlessly.
Great Hotel close to USAA corporate office
AZConciergeon 29/10/2017 23:12
Business trip for a week. Free breakfast and happy hour was very nice. Fois was good and staff was amazing. New renovations are done and hotel is very nice. Would stay here again for sure. Beds are very comfortable and having a full kitchen is nice if you don’t want to eat out every night.
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Homewood Suites by Hilton San Antonio-Northwest4323 Spectrum One,San Antonio,TX,United States of America