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Hotel Borgo di Fontebussi

Loc Fontebussi, Montegonzi,Cavriglia,IT,Italy
Check in 15:00
Check Out 15:00
Cancelled - but no refund Charlotte2015DK on 03/11/2017 12:51 157 Reviews

Property Location Located in Cavriglia, Hotel Borgo di Fontebussi is in a rural location and within the vicinity of Accademia Valdarnese del Poggio Library and Medieval Tower of Barbischio. This guesthouse is within the region of Church of San Sigismondo and Castle of Brolio. Rooms Make yourself at home in one of the 20 air-conditioned rooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include direct-dial phones, as well as desks and ceiling fans. Rec, Spa, Premium Amenities Dont miss out on recreational opportunities including an outdoor pool and bicycles to rent. This guesthouse also features wireless Internet access (surcharge), wedding services, and a television in the lobby. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the guesthouse's room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. Business, Other Amenities Featured amenities include computer rentals, multilingual staff, and air conditioning in public areas. Event facilities at this guesthouse consist of conference/meeting rooms and exhibit space. A roundtrip airport shuttle is provided for a surcharge, and free parking is available onsite.

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Loc Fontebussi, Montegonzi,Cavriglia,IT,Italy

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Hotel Borgo di Fontebussi

Loc Fontebussi, Montegonzi,Cavriglia,IT,Italy 157 Reviews
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Hotel Details

Internet Facility Restaurant Room Service Swimming Pool Business Center Gym Bar Airport/Station Transfer Computer Station Conference Facility Library Multilingual Parking Facility Television in lobby 24 Hour Front Desk

Hotel Borgo di Fontebussi

Loc Fontebussi, Montegonzi,Cavriglia,IT,Italy 2 Star Hotel
Check in 15:00
Check Out 15:00

GENERAL

Property Location Located in Cavriglia, Hotel Borgo di Fontebussi is in a rural location and within the vicinity of Accademia Valdarnese del Poggio Library and Medieval Tower of Barbischio. This guesthouse is within the region of Church of San Sigismondo and Castle of Brolio. Rooms Make yourself at home in one of the 20 air-conditioned rooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include direct-dial phones, as well as desks and ceiling fans. Rec, Spa, Premium Amenities Dont miss out on recreational opportunities including an outdoor pool and bicycles to rent. This guesthouse also features wireless Internet access (surcharge), wedding services, and a television in the lobby. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the guesthouse's room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. Business, Other Amenities Featured amenities include computer rentals, multilingual staff, and air conditioning in public areas. Event facilities at this guesthouse consist of conference/meeting rooms and exhibit space. A roundtrip airport shuttle is provided for a surcharge, and free parking is available onsite.

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Hotel Borgo di Fontebussi

Hotel Location

Hotel Borgo di Fontebussi

Loc Fontebussi, Montegonzi,Cavriglia,IT,Italy
Ranked
#1 of 2 hotels in Cavriglia
Overall Rating 4.5Rating from 157 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(15) couples(48) solo(7) family(37) friends(41)

What People are saying

Cancelled - but no refund

Charlotte2015DKon 03/11/2017 12:51

Booked 2 rooms for July 2017 in December 2016. Resort demanded full payment due to alleged "long term reservation and high season". They took our money immediately and we got a confirmation of our booking.
In June 2017 I receive a cancellation of our booking due to bankruptcy, but was told I should get my money back. So far - despite numerous emails back and forth over the last 4-5 months - I still only get emails assuring I get payment .... next week... from the CEO, but no other information at all. Disgraceful in each and every way.
I can see that so many others are in the same situation as I am. We have been cheated for sure.

Cancelled and STILL no refund!

Kidge Ron 24/07/2017 17:39

Booked in November 2016 to stay here in June 2017 for a friends wedding. A few weeks before the stay I received an email from Fontebussi telling me that my reservation had been cancelled (?!) with no explanation. I then had the stress of finding somewhere else to stay with only a few weeks' notice, which thankfully I did. I have had communication from the CEO of the Fontebussi and am still chasing a refund of nearly 200 euros! I am constantly fobbed off with promises of 'we'll do it as soon as we have the funds'. Absolute joke and completely disgraceful.

Tuscan Fitness

sara gon 19/07/2017 20:32

I can't speak highly enough of all the staff do Tuscan Fitness, we had an amazing 4 days of yoga, circuit training, walking, wine tasting, healthy eating and fun with a great group of people. Would definitely recommend and will definitely be returning!

Cancelled and still no refund!

ricerice789on 22/05/2017 19:09

Booked to stay here in June 2017. The booking was made 6 months in advance and payment was taken immediately in October 2016. 2 weeks before the stay received an email from Fontebussi telling me our reservation had been cancelled (?!) with no explanation. Have had the stress of finding somewhere else to stay with only 2 weeks' notice, and still have heard nothing from them about the refund. After the automated cancellation email, I have had no communication from Fontebussi and am still chasing a refund of 400 euros! Disgraceful customer service.

Not really open yet

Gwendalynn62on 23/04/2017 15:39

It was the first week of April. We arrived after a along drive. I had intentionally reservered a villa setting that advertised an open restaurant. Upon check in we were not offered any refreshment and we were told the restaurant would not be open for dinner during our stay. OK, so we did get a list of local restaurants and then we were told the nearest one is also closed. So we asked if we could purchase a bottle of wine. There were TWO bottles to choose from. After selecting one bottle we were told they would be happy to bring us wine glasses. An hour later we were brought wine glasses. (Needless to say by this point we were drinking wine out of plastic bathroom cups.) As we sat and made the best of our wine and contemplated getting back into the car to tackle very narrow windy roads for dinner we noticed the chef was in the garden cutting herbs. So there was a chef who was preparing food. Hmmm. I found another guest reading in a common room and struck up a conversation. Basically I was hoping to find out where she was planning on having dinner. Imagine my surprise when she said she was having dinner there in an hour. After more conversation I learned that she was there as part of the Tuscan Fitness group that had full board arrangements for their guests enjoying the Yoga Retreat. Well Fortunately Dave from Tuscan Fitness was walking by and he was so sorry that they could not get us into the restaurant but happily phoned to his favorite restaurant and made reservations for us. He then invited us to join in with any activities his group had going on during the week and gave me schedule. Truly Tuscan Fitness made this stay. I would never choose to stay at Fontebussi due to lack of customer service. The breakfast was very awkward. We were asked to check off what we wanted for breakfast the night before. Then in the morning we went to have breakfast and each day different things happened. We were brought what we ordered one day, we were brought another guests order another day, we also watched other guest served items that were not on the check list we were given. It was strange.

If the internet is important know that it was inconsistent. It worked the best in common areas.

Setting is very serene. I would suggest you stay as part of one of the groups that uses this location for events such as Tuscan Fitness or the Cooking School.