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Hotel Haffner

Jana Jerzego Haffnera 59,Sopot,PL,Poland 4 Star Hotel
Check in 15:00
Check Out 15:00
Beautiful hotel, shoddy housekeeping ericreiss on 06 Nov 2017 262 Reviews

Property Location You'll be centrally located in Sopot with a stay at Hotel Haffner, minutes from Sopot Beach and Sopot Pier. This 4-star hotel is within close proximity of Lysa Gora Ski Area and Ergo Arena. Rooms Make yourself at home in one of the 106 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary bottled water, as well as direct-dial phones with voice mail. Rec, Spa, Premium Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional amenities include complimentary wireless Internet access, babysitting/childcare, and an arcade/game room. Dining Enjoy a meal at a restaurant or in a coffee shop/caf. Or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a 24-hour business center, limo/town car service, and an Internet point. Event facilities at this hotel consist of a conference center, conference/meeting rooms, and small meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and parking (subject to charges) is available onsite.

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Jana Jerzego Haffnera 59,Sopot,PL,Poland

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Hotel Details

Internet Facility Restaurant Room Service Swimming Pool Coffee Shop Outdoor Games Business Center Gym Spa Elevator Babysitting Bar Laundry Airport/Station Transfer Audiovisual Equipment Ballroom Car/Bike Rental Facilities Children Club Complimentary newspapers in lobby Computer Station Concierge Conference Facility Currency Exchange Doctor on call Multilingual Parking Facility Safety Deposit Lockers Salon Sauna Shopping Steam Room Television in lobby 24 Hour Front Desk

Hotel Haffner

Jana Jerzego Haffnera 59,Sopot,PL,Poland 4 Star Hotel
Check in 15:00
Check Out 15:00

GENERAL

Property Location You'll be centrally located in Sopot with a stay at Hotel Haffner, minutes from Sopot Beach and Sopot Pier. This 4-star hotel is within close proximity of Lysa Gora Ski Area and Ergo Arena. Rooms Make yourself at home in one of the 106 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary bottled water, as well as direct-dial phones with voice mail. Rec, Spa, Premium Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional amenities include complimentary wireless Internet access, babysitting/childcare, and an arcade/game room. Dining Enjoy a meal at a restaurant or in a coffee shop/caf. Or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a 24-hour business center, limo/town car service, and an Internet point. Event facilities at this hotel consist of a conference center, conference/meeting rooms, and small meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and parking (subject to charges) is available onsite.

Hotel Photos

Hotel Haffner 31 Images

Hotel Location

Hotel Haffner

Jana Jerzego Haffnera 59,Sopot,PL,Poland
Ranked
#4 of 26 hotels in Sopot
Overall Rating 4.5 Rating from 262 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(54) couples(79) solo(6) family(79) friends(32)

What People are saying

Beautiful hotel, shoddy housekeeping

ericreiss on 11/06/2017 18:01

Dear Hotel Haffner,

Your hotel is wonderfully appointed. Really beautiful rooms. But…why is the bed so uncomfortable? This is why I’ll probably choose another hotel on my next trip to Sopot.

However, you have much more serious service issues – I mentioned the loads of trash on the terrace to your reception twice, but nothing happened. I even wrote to your Twitter account, but I later saw that the last time you had used this was in 2010.

So, pardon me for using TripAdvisor to get through to you folks.

Your spa area is lovely, but it doesn’t help to have a lifeguard if he lets children yell and scream and bash each other with Styrofoam toys while others are trying to swim laps.

Your housekeeping is very shoddy. My room was quite clean when I arrived – and when I leave in the morning, I both tidy up and leave a tip – I was there for three nights. However, the first day, housekeeping took the used towels (which were hanging neatly on the rack), but neglected to replace them. They also just screwed the cap back on the empty bottle of shampoo.

The next day, the instant coffee wasn’t renewed – which could be a simple oversight. But what was really odd was that the dirty cup wasn’t even removed. And no new towels.

Down on your terrace in front of the hotel, bird poop and cigarette ashes lingered for several days on the tables. And in general, no one from your staff can seem to be bothered to replace chairs that have been moved to other tables or remove used glasses and trash – at 11 PM on Thursday, guests were partying on the terrace. At 8 AM the next morning, their glasses and trash were still on the ground and on table. The next night, Friday, there had been a party. Yet on Saturday at 8AM, the terrace was still strewn with popped balloons, streamers, glasses, cigarette butts, and other trash.

Getting a mixed drink in your bar is…well…difficult. When I asked your bartender for a “Dry Vodka Martini Cocktail”, he proceeded to pour double shots of Dry Martini to a single shot of vodka. When I asked that he reverse the proportions, he curtly informed me that he had been a bartender for 25 years… It took some persuasion to keep him from putting a slice of Roquefort cheese in the drink. I have no clue what recipe book this fellow is going by, but it is very...alternative. Honestly, this is a classic cocktail and he should know better. Oh, and sometimes this cocktail cost PZN 20 and other times PZN 11. Haffner, you have a problem…

Finally, when your breakfast guests start shouting from the restaurant to their friends hanging out of windows two floors up, you might consider that other guests could well be sleeping at 7:45 on a Sunday morning. Even though your breakfast buffet is wonderful, waking up to the sound of noisy guests does put a damper on things. Your staff did nothing to stop the noise.

Sorry for the snarky review, but you do have a beautiful hotel, only 10 minutes to either the beach or downtown. But your staff training is truly dire. No one really seems to give a damn about living up to the four stars you display next to your entrance.

Great 4 star hotel

ivan0555 on 04/06/2017 09:03

Great staff, excellent food, perfect room size. An old-fashioned well maintained hotel that offers everything you need.They have an excellent swimming pool with jacuzzi and nearby saunas. They also offer massage services. The hotel has a smaller meeting room, which can accommodate up to 40-50 people.I came pretty late and asked for a restaurant service to prepare me something quick for a dinner. It seemed to me that it was not a problem, they did everything superbly. Bravo for professionalism.

Very Good 4 star hotel

PhilipSaltzman on 13/05/2017 23:23

Very clean, friendly staff (almost all the hotel staff speak English which is a plus being from the USA) with an indoor heated pool, hot tub, dry and wet sauna. Off the beaten path so you are not overwhelmed in the evening with party goers out at the bars or clubs. Definitely a hotel worth staying at if you like serenity, peace, and relaxation. Only a 5 mi Utes walk to the main square, beach, and restaurants.

Nice hotel close to sopot

ohlsi on 11/05/2017 18:08

Stayed here for 3 nights. Hotel is clean and good quality. I slept in a extra bed in the room which was comfortable. Staff was helpful, nice pool. Would recommend this hotel to people wanting to live close to sopot. Not far from the beach!

Too quick!!

Danny M on 06/05/2017 12:04

Unfortunately only spent a night for a business trip. Staff polite, spacious room and comfortable bed. Good quality Wi-Fi. Excellent breakfast with lots of selection. Curiosity: had a bad headache and reception told me I could find pills in the minibar, very convenient in the middle of the night! Great idea!!

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Hotel Haffner Jana Jerzego Haffnera 59,Sopot,PL,Poland