83 ReviewsProperty Location In the heart of Cuernavaca, Hotel Puerta Paraiso is close to Calvario Church and Teopanzolco Archaeological Zone. This hotel is within close proximity of Borda Gardens and Cuernavaca Cathedral. Rooms Make yourself at home in one of the guestrooms featuring refrigerators. Conveniences include phones, as well as safes and complimentary newspapers. Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as an indoor pool, or other amenities including babysitting/childcare and a video library. Dining You can enjoy a meal at a restaurant serving the guests of Hotel Puerta Paraiso, or find a snack in a coffee shop/caf. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, audiovisual equipment, and express check-out. Free parking is available onsite.
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Av Domingo Diez No. 1099, Col del Empleado,Cuernavaca,MX,Mexico 
Property Location In the heart of Cuernavaca, Hotel Puerta Paraiso is close to Calvario Church and Teopanzolco Archaeological Zone. This hotel is within close proximity of Borda Gardens and Cuernavaca Cathedral. Rooms Make yourself at home in one of the guestrooms featuring refrigerators. Conveniences include phones, as well as safes and complimentary newspapers. Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as an indoor pool, or other amenities including babysitting/childcare and a video library. Dining You can enjoy a meal at a restaurant serving the guests of Hotel Puerta Paraiso, or find a snack in a coffee shop/caf. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, audiovisual equipment, and express check-out. Free parking is available onsite.
Rating from 83 reviews
Sleep Quality
RoomsServiceValueCleanliness 
wandalandryscott on 08/10/2017 23:22
Great group of entertainers both day and night. Thank you: Chufly, Julio Nice, Hectar Santos, Chiguagua, Candy and Quimito. They all made us feel at home and taught me about their culture and asked about ours. Very thoughtful group
Irma M on 05/01/2017 03:58
For what you get is the most expensive hotel I have paid. The price of the room doesn't go with the quality of the service. First the personal at the front desk does not give you a warm welcome. St night you walk trough corridors without light you need to look for the interruptor to turn it on.
The size of the sheets did not match the size of the bed. The photo probes it.
The maid leaves the seat toilet wet.
You can hear all what others said or "make" in the next room.
There are parties and you don't have parking place because it is full with the party guests. Besides we park the car in a small place in the parking lot and we get the car damaged.
At the restaurant they serve margarine instead of butter.
Well the list can go further, this is really a warning!
Praveen C on 04/10/2016 06:33
We stayed here two nights. Good location and the rest of the stuff are quite simple and basic. Excellent staff. Most of the people who come here are wedding guests as a result kind of loud and noisy at odd hours. Avoid the breakfast, unless it is free.
Mike R on 24/03/2016 00:13
Awesome pools, the rooms are fine, the restaurant is very good for breakfasts and have an early bar policy.
loved the service too, the people that work there is very kind, and the location is very good, I strongly recommend it.
Carlos C on 26/09/2015 03:55
Came to this joint for a wedding. Huge mistake. Cuernavaca is a pretty warm place and the room went from stuffy to unbearable in a couple of hours! As I write this I'm lying in bed thinking "WHY GOD?! WHY????!!!!" I find it really hard to believe that management cannot invest in something like AC which has to be a MUST in hot weathers! The staff is courteous and the hotel is ok in general.
