What People are saying
Excellent
Debashis M on 09/10/2017 10:20
This hotel from haridwar rail station to only 10 min distance. Good hotel, excellent food,service good .from hotel to harkipuri ghat only 1 min waking distance. manash devi temple only 1 min waking distance.
Pathetic
Arpan H on 07/10/2017 08:00
Booked 4 rooms for 10 adults around 2 months ago... yet one room was not ready till 8 pm. See below points.
Negative -
1. AC was not working.
2. Mattress was rock solid.
3. Balcony was very untidy.
4. Lots of cockroaches in the room.
5. No water in bathroom. Had to call the reception on 4 different occasions for the same.
6. TV was not working.
7. Wifi credentials was not shared.
8. AC and geyser cannot work at the same time.
9. The receptionist switches off the AC from mains without any reason. Had to always call , to get it ON.
10. The receptionist switched off the AC around 3AM and didnt switched ON until i called him up in the morning.
11. Unprofessional behaviour of the staff/ receptionist.
12. Even the owner didnt co operated when the room was not ready.
13. At last after this pathetic stay at the time of check out, Credit card machine was not working. It was like cherry on the cake..
Positives -
1. Room service boy was very helpful and good
2. The food was good but not excellent.
Conclusions -
Its a one star hotel, with carpets and plastic flowers at the entrance.
I stayed in Hotel Alpana earlier which is next to this hotel, is way beyond excellent.
My humble request never go for this cheap, contemptible, grotty, inferior, miserable, pathetic, poor, useless, worthless hotel. Its better you opt for any ashram nearby rather than going for this hotel.
Feedback for the owner.
1. Improve your services.
2. Get yourself trained on how to do customer service and customer satisfaction.
3. Stop fooling your customers.
Nice hotel
mishra1717 on 06/09/2017 03:02
Stayed again in this hotel very good hotel staff is very good har ke pauri is just 2 minute away from this location. Staff is very good s.this hotel Isb in main market of Moti bazar .
But book this hotel online for best deal .
Worst experience
Vishal N on 29/04/2017 12:36
Had booked in advance 2 rooms (for three adults each with an extra bed), 15 days back and reached today. Checkin time is 12 pm and we reached at 4 pm however still the hotel rooms were not ready. Room size is small and for a family with kids they gave a corner room which is not advisable for a family. Room is without any cupboard and is with poor cleanliness. When requested to change the room to a bigger one, the hotwl attendant shamelessly denied and refused to cancel the booking and pay the money back. Not advised to anyone with a family to book a room here. Worst experience.
Average hotel
Badri_Ravi20 on 27/04/2017 04:26
Had an average experience at Hotel Sunshine. Location wise it is amazing and it is very close to Har ki Pauri,Vishnu Ghat, Mansi Devi Ropeway point. But the service was very average,especially the person at the reception thinks he does a great favour to you by answering your queries.Certainly the hotel needs to improve on its service and hospitality