1 Room, 2 Guests
Room 1Remove Room
-
1
+
-
0
+

AGE: Child

Optionals

Nationality

Residence

Search

Hyatt Vineyard Creek Hotel and Spa

170 Railroad St,Santa Rosa,CA,United States of America 3 Star Hotel
Check in 3:00 PM
Check Out
Nice new rooms but some service and amenity issues tone33s on 844 Reviews

Property Location A stay at Hyatt Vineyard Creek Hotel and Spa places you in the heart of Santa Rosa, convenient to Sonoma County Fairgrounds. This eco-friendly hotel is within the region of Deloach Vineyards and Spreckels Performing Arts Center. Rooms Make yourself at home in one of the 155 air-conditioned rooms featuring CD players and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Windows open to pool and garden views. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature makeup/shaving mirrors and complimentary toiletries. Rec, Spa, Premium Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities include complimentary wireless Internet access, wedding services, and a fireplace in the lobby. Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/caf, and room service (during limited hours) is provided. Relax with your favorite drink at a bar/lounge or a poolside bar. Business, Other Amenities Featured amenities include a 24-hour business center, limo/town car service, and audiovisual equipment. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and a ballroom. Free parking is available onsite.

View More
170 Railroad St,Santa Rosa,CA,United States of America

Similar hotels in Santa Rosa

Fountaingrove Inn Hotel & Conference Center

101 Fountain Grove Pkwy,Santa Rosa,CA,United States of America 544 Reviews
View Hotel

Flamingo Conference Resort & Spa

2777 4th St,Santa Rosa,CA,United States of America 586 Reviews
View Hotel

Hilton Sonoma Wine Country

3555 Round Barn Blvd,Santa Rosa,CA,United States of America 1117 Reviews
View Hotel

Hyatt Vineyard Creek Hotel and Spa

170 Railroad St,Santa Rosa,CA,United States of America 844 Reviews
View Hotel

Hotel Details

Internet Facility Restaurant Room Service Swimming Pool Coffee Shop Business Center Gym Spa Smoking Area Elevator Bar Travel Desk Laundry ATM Audiovisual Equipment Ballroom Car/Bike Rental Facilities Complimentary newspapers in lobby Concierge Conference Facility Fireplace in lobby Multilingual Parking Facility Safety Deposit Lockers Sauna Steam Room 24 Hour Front Desk

Hyatt Vineyard Creek Hotel and Spa

170 Railroad St,Santa Rosa,CA,United States of America 3 Star Hotel
Check in 3:00 PM
Check Out

GENERAL

Property Location A stay at Hyatt Vineyard Creek Hotel and Spa places you in the heart of Santa Rosa, convenient to Sonoma County Fairgrounds. This eco-friendly hotel is within the region of Deloach Vineyards and Spreckels Performing Arts Center. Rooms Make yourself at home in one of the 155 air-conditioned rooms featuring CD players and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Windows open to pool and garden views. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature makeup/shaving mirrors and complimentary toiletries. Rec, Spa, Premium Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities include complimentary wireless Internet access, wedding services, and a fireplace in the lobby. Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/caf, and room service (during limited hours) is provided. Relax with your favorite drink at a bar/lounge or a poolside bar. Business, Other Amenities Featured amenities include a 24-hour business center, limo/town car service, and audiovisual equipment. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and a ballroom. Free parking is available onsite.

Hotel Photos

Hyatt Vineyard Creek Hotel and Spa 24 Images

Hotel Location

Hyatt Vineyard Creek Hotel and Spa

170 Railroad St,Santa Rosa,CA,United States of America
Ranked
#3 of 25 hotels in Santa Rosa
Overall Rating 4 Rating from 844 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(141) couples(326) solo(35) family(173) friends(93)

What People are saying

Nice new rooms but some service and amenity issues

tone33s on 17/11/2017 15:02

My wife and I stayed here for 5 nights last week. The hotel is undergoing some renovations and the room we had appeared to be recently renovated. The room was clean and stylish. And they have plenty of convenient ports for your electronics, so that's a good thing.

There are some issues when it comes to service. Check-in took forever, the people at the front desk seemed to have issues getting their computers to work. I saw them struggling with their computers other times I was by the desk too.

Once we got to our room we noticed we had no luggage stand for the room so I contacted the front desk to request one. They said that would be no problem but it never showed up. I requested again the following day and the same experience happened. And yet again on Friday. Finally on Saturday they followed through. It took four days and requests every day before they took care of it.

The fitness room is also totally unacceptable. I generally don't have high expectations for hotel fitness rooms as they're clearly designed by people who don't work out, but this one is pathetic. It was two treadmills, one elliptical, a few medicine balls and an exercise ball crammed into a regular hotel room -- headboards for the beds still mounted to the wall. It was small, dirty and not well equipped. I expect more from a Hyatt.

I was also surprised they don't have a spa facility. I would think as a major hotel in a destination like Sonoma wine country they would have that.

Net-net, it's a clean, well-designed hotel that needs some work on their customer service and amenities.

Don't expect to get what you paid for.

I3876NDpaulh on 16/11/2017 10:52

We had advanced reservations for a room with two beds and when we showed up at the hotel we were told they had only rooms that had one bed. We were given a rollaway for the second bed. This made for a very uncomfortable stay and we had to pay the rate for the two bed room .

Poor customer service

Roger C on 15/11/2017 02:24

Front desk spends all day apologizing to guests; never got the replacement iron I requested; I booked a non connecting room; was originally given a connecting one; they let a conference host take a 2nd floor room, move out the bed, and bring in a DJ to host a party - NOT very considerate of guests in adjoining rooms. I wasn't able to use the 2 free nights I received when signing up for their Visa; also couldn't use them at the Napa Andaz Hyatt so I wondering if these are good only for offseason weeknights.

Relaxing Wine Country Stay

ThriftyScotsman on 14/11/2017 10:44

Last week we had a wine event in Dry Creek Valley, but this time we decided to spend the night, rather than drive home. Though the Hyatt is undergoing an expansion, noise and debris were not an issue. The outdoor jacuzzi was hot, and our room was comfortable. The buffet breakfast was surprisingly good, offering an array of baked goods and smoked salmon. We will return.

Great location, beautiful hotel

abstone53 on 14/11/2017 09:46

This was the perfect site for a wine blogger's conference. We had great access to lots of restaurants, the service was excellent and the rooms were beautiful. I really enjoyed the lobby space, it was a great place to reconnect with old friends and meet new ones.

Select Your Room Type

Hyatt Vineyard Creek Hotel and Spa 170 Railroad St,Santa Rosa,CA,United States of America