What People are saying
beware of room rate change
RSC-Indianapolis on 11/11/2017 14:57
We booked a room here and was quoted a rate of $119. When we arrived and checked in (after traveling for 8 hours) we were told the rate would be $171. When asked why, the representative behind the counter said there was a concert in town for the night and management just decided to raise the rates. So that night cost us an extra and unexpected $55 (roughly 46% increase) plus we had loud concert noise and confusion literally right out of our room window until about midnight. I tried unsuccessfully to appeal the increased room rate. Patron beware!!! We have since learned there are a number of quality hotels in the immediate area. We will be staying at one of them in the future.
Careful of your stuff
Ralphster59 on 10/11/2017 19:16
I checked out and left a couple items in the room. I realized two hours later that I left those items in the room. I immediately called the hotel, the room had already been cleaned, and there was nothing in the room. I requested to talk to the manager, and two days later he finally returned my call.
Wonderful staff!
Ldvanepps on 10/11/2017 00:51
The girl at the desk was so friendly and welcoming and had a great suggestion of where to eat. In the morning, the breakfast was great and the lady working it was also so very welcoming.
The room was spacious and very clean.
I was traveling thru and stayed for one night...i travel a lot but don't post reviews on hotels, this one though, I felt compelled to give a great review...i will definitely choose this one again if staying over here again!!!
Great accommodations for our marching band!
Beth M on 09/11/2017 13:38
The staff at the Holiday Inn Express was very professional and easy to work with They made our overnight stay with a large group (38 rooms) very pleasant and enjoyable. I definitely recommend them if you need rooms for a large group.
Overnight Stop
Chris T on 11/10/2017 02:22
We stopped in Pelham to have dinner at Nino's en route to Florida. It was late and we were tired so we decided to stay in Pelham. We had a great experience. The front desk lady in duty was very friendly even though they were at capacity and the rooms were clean.