326 ReviewsProperty Location Located in Waterloo, Martin's Grand Hotel is close to Lion's Mound and Chateau La Hulpe. This 4-star hotel is within the region of Bois de la Cambre and Museum of Zoology and Anthropology. Rooms Make yourself at home in one of the 79 air-conditioned rooms featuring kitchens with refrigerators and cooking facilities. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include direct-dial phones, as well as safes and desks. Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as a fitness facility, or other amenities including complimentary wireless Internet access and concierge services. Additional features include babysitting/childcare, a hair salon, and tour/ticket assistance. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, currency exchange, and a 24-hour front desk. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and banquet facilities. Free parking is available onsite.
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Chauss�e de Tervuren 198,Waterloo,BE,Belgium Property Location Located in Waterloo, Martin's Grand Hotel is close to Lion's Mound and Chateau La Hulpe. This 4-star hotel is within the region of Bois de la Cambre and Museum of Zoology and Anthropology. Rooms Make yourself at home in one of the 79 air-conditioned rooms featuring kitchens with refrigerators and cooking facilities. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include direct-dial phones, as well as safes and desks. Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as a fitness facility, or other amenities including complimentary wireless Internet access and concierge services. Additional features include babysitting/childcare, a hair salon, and tour/ticket assistance. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, currency exchange, and a 24-hour front desk. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and banquet facilities. Free parking is available onsite.
Rating from 326 reviews
Sleep QualityRoomsServiceValue
Cleanliness 
EonsOfZaphod on 18/11/2017 09:36
I've been staying here for a decade on and off, and it's now a very tired hotel. I believe that some rooms have now been refurbished, but mine definitely hadn't.
My previous reviews from a few years ago said that a refurb was imminent, but time has past and it's not done (at least not for the whole hotel).
The bathroom looks like something your parents had in the 90s, plus a bit of mould, missing grouting, several bulbs not working, etc...
The room itself was large, but poorly laid out with very dated furniture. The TV stand was so big (clearly for an old-style TV) that you had to squeeze past it to get around the room. Between the room and the bathroom were strange roller-top cabinets that you'd find in a cheap bar. All the fixtures feel and look plasticy. Again, several bulbs not working, and a weird system of light switches.
There's also my annoyances such as the equipment in the room having power indicators so bright the illuminate the whole room etc...
I genuinely believe that whoever designs the rooms and picks the equipment must spend several nights in the room afterwards to make sure they've got it right!
I may be being a bit harsh, as I believe that the refurb is underway, but I can only review what I experienced.
On the plus side, the bed was comfortable and the staff were friendly. I do hope my next review is more positive.
For EUR155 you can get much nicer hotels in central Brussels.
You may ask why I stay here - the truth is that there's not a lot of choice in the area!
Q T on 16/10/2017 23:25
I stayed here 2 or 3 times while passing through on business travel. Rooms are clean and the staff is professional. No issues booking online. No problems with late arrival and check in. I would definitely stay here again.
mikearundel_11 on 20/09/2017 19:14
we stayed here for 4 nights with 10 friends on a golfing break and we really recommend it - we had dinner there on the first night and the food and service were top class - the buffet breakfasts were OK without being brilliant ( the morning staff were not nearly as good as the evening staff ) and the bedrooms were fine although perhaps a little " tired " - the reception team were also top class and very helpful
Were-rabbit101 on 20/08/2017 22:57
I stayed here with a party of 20 golfers. It is a convenient location for several good golf courses and a 10 minute stroll into town, where there is an excellent selection of shops, bars and restaurants.
The welcome was warm and friendly and we were given a bar voucher for a welcome drink. The bedroom and bathroom were rather tired. The safe was broken, which meant we had the inconvenience of using a safe deposit box in reception. Two lights were broken, but promptly replaced the following day.
An extensive breakfast buffet was available - no complaints. The quality of the food at dinner was excellent, but the speed of service was abysmal, when you consider that we were all eating the same pre-selected meal at an agreed time. It took about 25mins for our starters to arrive after we had sat down! It did appear that other "non group" diners were treated to better service and attention.
The hotel staff were very friendly and helpful, however, if I returned, I would prefer to take dinner elsewhere.
Bob C on 09/08/2017 21:41
Large bedroom had its own fridge and a wet room with shower. very comfortable bed. Tea making facilities. Air Con. Wi fi seemed pretty good throughout the hotel. Good choice at breakfast. Good value for money.
