1376 ReviewsProperty Location With a stay at Mercure Southampton Centre Dolphin Hotel, you'll be centrally located in Southampton, steps from Tudor House and Garden and Medieval Merchant's House. This 4-star hotel is within close proximity of Southampton Old Green and Southampton Museum of Archaeology. Rooms Stay in one of 90 guestrooms featuring flat-screen televisions. Windows open to city and courtyard views. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Rec, Spa, Premium Amenities Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle. Dining Take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of banquet facilities, exhibit space, and a meeting/conference room. Parking (subject to charges) is available onsite.
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34-35 High Street,Southampton,GB,United Kingdom
Property Location With a stay at Mercure Southampton Centre Dolphin Hotel, you'll be centrally located in Southampton, steps from Tudor House and Garden and Medieval Merchant's House. This 4-star hotel is within close proximity of Southampton Old Green and Southampton Museum of Archaeology. Rooms Stay in one of 90 guestrooms featuring flat-screen televisions. Windows open to city and courtyard views. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Rec, Spa, Premium Amenities Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle. Dining Take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of banquet facilities, exhibit space, and a meeting/conference room. Parking (subject to charges) is available onsite.
Rating from 1376 reviews
Sleep Quality
RoomsService
ValueCleanliness 
PAULTSwansea on 20/11/2017 21:37
stay here this weekend nice clean hotel good location very polite staff good food but rooms are in need of upgrade we had room 116 nice and clean but bathroom needs upgrade tap was leaning at an angle and loose pipe work under the sink should be boxed in to make it more presentable grouting needs replacing but apart from that lovely hotel
Dennis L on 18/11/2017 11:51
A very good hotel. The room was comfortable and quiet. There was a plentiful supply of all necessary toiletries, tea and coffee. The staff were pleasant and professional. The highlight of the hotel was the restaurant, serving delicious evening meals.
russellandann on 17/11/2017 08:51
we had an overnight stay, which necessitated a town center location which was excellent, the room however was a similar size to that of one of her majesty's pleasure establishments and looked as though an incompetent diy enthusiast had been at work some years ago, the breakfast was good though, all in all poor value!
Alex J on 11/11/2017 19:23
Great friendly welcome at this centrally located hotel. I get that this
Is an old building with creaky floors and that adds to its charms. I have a real bugbear with mouldy bathrooms, there is no need, it’s so easily remedied! Stayed here a couple of years ago and it was ok, rooms are now tired and in need of some refreshing!.
WelshNix on 10/11/2017 17:29
Having been invited to an event aboard a cruise ship in Southampton, I needed to stay for a couple of nights in Southampton. I've been a long-time customer of Accor Hotels, so the Mercure Southampton Centre Dolphin seemed the ideal place to stay. It's in the centre (so close to shops and restaurants), but not too far from the docks either. This was my first experience of a Mercure hotel, with a second to follow as I dropped into Salisbury for a night on my way home.
Check-in was swift, but this is the first hotel I've stayed at which has insisted (rather than giving me the choice) I give my card details for an account (I'd pre-paid for the room and didn't intend on using the bar or restaurant).
My room was on the 1st floor (room 141), but once on the 1st floor, I had to navigate my way through multiple doors and down steps to get to my room (it was almost maze-like!).
The room was a nice size. Not large, but not small either. I had plenty of room for my luggage and a good amount of desk space. The room was clean and comfortable.
The bathroom was clean and a good size. However, I had to call services to come and close the window. Try as I might, the old window just wouldn't budge (and I had to stand in the shower to try to close it)! The window was right next to the shower, so with it being open I wasn't going to get the privacy to have a shower. I wasn't impressed that it took 40 minutes for someone to come up to the room, I was just about to call down again when the man arrived. It took him a few minutes and some force to be able to shut the window.
Unfortunately, it took a while to get to sleep and even then my sleep was interrupted. The man in the next room (at the end of the corridor) kept letting his door slam shut and seemed to be in and out of the room between 10am and 1am quite a few times. Then, as my room was overlooking an alleyway, I could hear people chatting and laughing as they walked past.
A great location, but not the standard and service I expected from Mercure.
