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Novotel Casablanca City Center

Zaid Ouhmad & Rue Sidi Belyout,Casablanca,MA,Morocco 4 Star Hotel
Check in 15:00
Check Out 15:00
Below average customer service and buffets TRAVELFREAKONE on 11 Dec 2017 1180 Reviews

Property Location Located in Casablanca, Novotel Casablanca City Center is minutes from Complex Cultural Sidi Belyout and United Nations Square. This 4-star hotel is within close proximity of Place Mohammed V and Port of Casablanca. Rooms Make yourself at home in one of the 281 air-conditioned rooms featuring minibars and flat-screen televisions. Windows open to ocean and city views. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature makeup/shaving mirrors and complimentary toiletries. Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge). Dining Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee. Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, limo/town car service, and an Internet point. Event facilities at this hotel consist of a ballroom, banquet facilities, and exhibit space. A roundtrip airport shuttle is provided for a surcharge (available on request), and free parking is available onsite.

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Zaid Ouhmad & Rue Sidi Belyout,Casablanca,MA,Morocco

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Hotel Details

Internet Facility Restaurant Room Service Gym Smoking Area Elevator Bar Travel Desk Laundry Airport/Station Transfer ATM Audiovisual Equipment Ballroom Car/Bike Rental Facilities Complimentary newspapers in lobby Computer Station Concierge Conference Facility Currency Exchange Doctor on call Multilingual Parking Facility Television in lobby 24 Hour Front Desk

Novotel Casablanca City Center

Zaid Ouhmad & Rue Sidi Belyout,Casablanca,MA,Morocco 4 Star Hotel
Check in 15:00
Check Out 15:00

GENERAL

Property Location Located in Casablanca, Novotel Casablanca City Center is minutes from Complex Cultural Sidi Belyout and United Nations Square. This 4-star hotel is within close proximity of Place Mohammed V and Port of Casablanca. Rooms Make yourself at home in one of the 281 air-conditioned rooms featuring minibars and flat-screen televisions. Windows open to ocean and city views. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature makeup/shaving mirrors and complimentary toiletries. Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge). Dining Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee. Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, limo/town car service, and an Internet point. Event facilities at this hotel consist of a ballroom, banquet facilities, and exhibit space. A roundtrip airport shuttle is provided for a surcharge (available on request), and free parking is available onsite.

Hotel Photos

Novotel Casablanca City Center 31 Images

Hotel Location

Novotel Casablanca City Center

Zaid Ouhmad & Rue Sidi Belyout,Casablanca,MA,Morocco
Ranked
#19 of 75 hotels in Casablanca
Overall Rating 3.5 Rating from 1180 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(572) couples(259) solo(132) family(134) friends(85)

What People are saying

Below average customer service and buffets

TRAVELFREAKONE on 12/11/2017 08:35

The room itself was okay.. clean and facing the city on the 12th floor. The buffet breakfast, as well as the dinner, was a water down sloppy mess all around. Forget about the presentation of it.. that was the least of the problem. The service was below average and downright unfriendly. The reception area is staffed by overbearing disinterested and downright rude rogues. Never again! Maybe the Sofitel next door would be better but maybe not since they are both part of the Accor chain of hotels.

Hotel with a perfect location.

Zstina on 09/11/2017 05:47

This hotel has a perfect location right across from the medina. The staff is polite, but in the restaurant they are a bit disorganized. Even if we arrived half an hour after breakfast opened, there were spoons and plates missing.
The rooms are of good size and cleaning is ok. The towels however, seem to have seen better days.. My conclusion is that it’s worn out rental towels.
Beds are comfortable and the bathroom has good space. Water pressure a bit on the low side, but I reckon that could be the case in general in Casablanca.
I recommend this hotel anyway for a short business stay. Low grade due to the towels and that we every morning had to chase for missing things at breakfast.

City centre

Nashinc on 07/11/2017 03:55

Well located hotel but it lacks character. The welcome was very cold.

The rooms were a good size with room to move around.
The breakfast was very disappointing with the scrambled eggs being very runny and very limited choice for cereals. The coffee was very average.
Australian ACCOR Advantage membership not accepted.

Won’t stay again

on 03/11/2017 00:00

Small room for family. Sofa bed too small for 2 kids and blankets/duvet small so both kids can’t share it without disturbing each other. Air conditioning didn’t work properly in spite of keeping thermostat to low temperature and full fan. Even AC technician couldn’t help.
Toilet and bathroom separate with no wash basin in toilet. So need come to bathroom for washing hands. For the price of 1300 MAD per room per night, it’s a huge disappointment from Novotel.

In my other room toilet was blocked and had to call for help on checking in late at night 11 PM.

Needs Updating but Adequate

Jeff_From_LA on 01/11/2017 22:38

Room is fairly large but out dated. Had a couch and a very out dated hair dryer. I mean that dryer was at least w0 years old! Air conditioning was poor and room was warm. Great shower and good sleep. Breakfast was fine. Wifi worked great. Great for a one night stay.

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Novotel Casablanca City Center Zaid Ouhmad & Rue Sidi Belyout,Casablanca,MA,Morocco