84 ReviewsProperty Location With a stay at Palafito del Mar in Castro, you'll be near the bay and minutes from Plaza de Armas, and close to Iglesia San Francisco. Rooms Make yourself at home in one of the 11 guestrooms. Rooms have private balconies. Rec, Spa, Premium Amenities Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.
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Avenida Pedro Montt 567,Castro,CL,Chile 
Property Location With a stay at Palafito del Mar in Castro, you'll be near the bay and minutes from Plaza de Armas, and close to Iglesia San Francisco. Rooms Make yourself at home in one of the 11 guestrooms. Rooms have private balconies. Rec, Spa, Premium Amenities Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.
Rating from 84 reviews
Sleep QualityRoomsServiceValue
Cleanliness
charlieCornwall on 18/07/2017 12:55
We were lucky enough to spend two nights in apartment number 2. We had the building to ourselves and had the most peaceful and relaxing couple of days. We could easily have stayed a week. The apartment is warm and cosy with a beautiful terrace with its feet in the water at hight tide. Very well equipped kitchen and we went to the market early in the morning and purchased the freshest hake we have ever had. And we live near Newlyn in Cornwall so that shows how fresh!!!
The staff at check in, at the hotel just down the road, were really helpful and sorted out a change of apartment from number 1 with not problem. They are renovating the palafito next door so number 1 was experiencing a little noise while we were there. Breakfast at the cute little cafe next to the apartment was included. Coffee/Tea bread, butter, jam, cheese and ham.
We walked around the streets feeling like locals and everyone is very friendly. There are dogs around but they didn't bother us at all. It always seems to be raining on Chiloe and the boat trips were cancelled but the rain adds to the charm. The reflections in the water are stunning and we could sit inside the apartment looking out of the huge windows enjoying the fishing boats come and go.
As you can tell we absolutely loved Chiloe and hope to return to 'our' apartment one day and stay for longer. Thank you all the staff. Christine
Elizabeth M on 05/02/2017 20:04
We paid $172 US for a very small room in the main building of this hostel. When researching we found most lodgings on Chiloe Island were expensive. However, we were shocked when we saw the room assigned for us. See photos below. The room had a double bed and not much space around it. The bathroom was tiny. Our view was a corrugated wall with a sliver of a view to the side of the building. We travelled through Peru and Chile for 5 weeks. This was the only hotel we had complaints about.
On a positive note, the breakfast was good and the staff were friendly. The view from the breakfast room was of muddy flats. If the ocean comes in it might look nicer.
Chiloe was a dissapointment mostly because of our over priced accommodation.
Deryn G on 21/12/2016 10:54
This is a beautifully renovated palafito, very well designed, but the twin room we had was very small. Having use of the shared kitchen/living area helped.
It was a lot noisier than I expected, partly from the road traffic and partly from neighbouring dogs barking throughout the night.
Some of the staff were extremely helpful and friendly, but not all.
HIL0410 on 10/12/2016 11:55
My wife and I spent three nights at the Palafito del Mar last month. TripAdvisor is my primary source for choosing hotels, and our stay here was just as described, just as we hoped. The hotel itself is a work of art: lots of creative use of natural materials, light, awareness of the tides, beautiful design. As a palafito, this hotel is a little quirky...not a "well oiled machine." With the helpful staff always nearby, things worked out just fine. At the end of our two weeks in Chile, we thought of it as one of ourmost comfortable hotel stays. The room is simple with a small bathroom, a very comfortable bed, and one wall is a window looking out to the water and the peaks and angles of the surrounding architecture. As with any hotel stay, the delights of the building and setting don't mean much without the kind, helpful. personnel. The staff at the Palafito are kind and helpful, as well as interesting, warm and caring. Carolina was there to welcome us and help us depart. Between those two events, she cooked lovely simple fish dinners for us, and told us about Chiloe and herself. We looked forward to our little chats with her as we were coming and going. Pablo was very kind and helpful. It was clear that our experience at the palafito was very important to them and the rest of the staff. Nice Chilean breakfasts overlooking the shore (with occasional pelicans and fisher birds on the railing) and interesting conversations with the other guests. Staying here was a lovely, meaningful experience
PJ F on 29/11/2016 12:55
Never been to a place that was stingy on the coffee. You would think, with a place full of guests, the coffee would be ready at 8 am, the time they told us breakfast is served. The lady running the place spoke no English, or acted like she didn't. We tried to be gracious at breakfast. She never tried to communicate with us besides speaking harshly to us in Spanish. The funny part is, the coffee cups were huge. But she only filled them 1/4 of the way. Then you had to wait till others got theirs and for her to make more to get additional coffee. We wondered why they didn't use a larger coffee pot.
Worse was the check out service. We needed to leave by 8:30. No one was available to check out till 9:10 am. They did not seem to care and were rather rude about our anxiety. When the person finally showed up, she told us they didn't open till 9 am.
If this is trying to be like a bed and breakfast, the lady should attempt to engage in a friendly way with the guests and lose the passive aggressive behavior. If not, they should transition to a "help yourself" approach.
