351 ReviewsProperty Location Located in Caserta, Crowne Plaza Caserta is convenient to Teatro Civico 14 and Palace of Caserta. This 4-star hotel is within the vicinity of La Reggia Designer Outlet and Fiera Tari. Rooms Make yourself at home in one of the 312 air-conditioned rooms featuring minibars. Satellite television is provided for your entertainment. Bathrooms have hair dryers and bathrobes. Conveniences include safes and coffee/tea makers, as well as phones with voice mail. Rec, Spa, Premium Amenities Take advantage of recreation opportunities including a fitness facility and a seasonal outdoor pool. Additional amenities include wireless Internet access (surcharge), concierge services, and babysitting/childcare. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, limo/town car service, and audiovisual equipment. Event facilities at this hotel consist of conference/meeting rooms and small meeting rooms. Free parking is available onsite.
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Viale Vincenzo Lamberti,Caserta,IT,Italy
Property Location Located in Caserta, Crowne Plaza Caserta is convenient to Teatro Civico 14 and Palace of Caserta. This 4-star hotel is within the vicinity of La Reggia Designer Outlet and Fiera Tari. Rooms Make yourself at home in one of the 312 air-conditioned rooms featuring minibars. Satellite television is provided for your entertainment. Bathrooms have hair dryers and bathrobes. Conveniences include safes and coffee/tea makers, as well as phones with voice mail. Rec, Spa, Premium Amenities Take advantage of recreation opportunities including a fitness facility and a seasonal outdoor pool. Additional amenities include wireless Internet access (surcharge), concierge services, and babysitting/childcare. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, limo/town car service, and audiovisual equipment. Event facilities at this hotel consist of conference/meeting rooms and small meeting rooms. Free parking is available onsite.
Rating from 351 reviews
Location
Rooms
ServiceValueCleanliness 
Anton Y on 04/10/2017 06:07
Comfortable rooms but they lack wifi... You only could get it at the loby and usually for maybe 15 minutes... I went to the hotel restaurant for dinner... First of all it took them 4 minutes till i got my menu another 10 till someone got my reservation i ordered some beef with potatoes and a glass of red wine... In the end they brought the dish but as i finished my dinner the wine was still nowhere to be found... They worked 3 waiters for the whole dining room but still very slow.. I got up paid and at least didn't have to pay for the wine that i didn't get... One more problem was the small elevators... When you get to the hotel in groups and out of 4 elevators you have only 3 small working it takes for you at least 6-7 minutes to get finnaly to your room....
Robert M on 24/08/2017 08:43
This hotel is only good for getting some sleep. It is lacking lots of stuff. They ran out on Peroni, Becks and Heineken on Saturday and they have not replenished it until now (Wednesday). We have complaint about this, have seen the order for beer from the bar tender but the managing staff seems to be reluctant to get new supply. In the restaurant they ran out of mushrooms
For breakfast you can get brown water which they call coffee and if you get lucky there is butter. So to be short: you can get a good sleep in this hotel, but the amenities are dailing.
Reuven M on 17/06/2017 06:10
I didn't mate one thing good for this hotel
The service in the breakfast there was only on cofy machin for almost more than 150 persons
The breakfast was poor
The location far from everything
No accesses to the internet even in the lobby
The air condition fall down .
danyblq on 09/06/2017 12:41
This hotel has a looking of a grand starred place, and you are waiting for matching experience. The reality is far from it.
I stopped there in a large organized group, and possibly it had its influence, but there are some points that, IMHO, don't fit respectable place. Here some of them.
Free wi-fi: you can't say it doesn't exist, but you can't use it. Very slow, disconnections all the time.
The food: edible, but nor more. Some cut vegetables, without any dressing. Only scrambled eggs, bad prepared. At the breakfast - huge line for a sole coffee-machine; and at some point you'd have to wait for cups - they haven't them enough.
Rooms: the had a problem with part of room keys (I mean, plastic card that should open the door and also for turning an electricity in a room on). That problem they didn't resolve during all 3 nights we've stayed there. Also we've saw a mouse in our room. And at the last evening also the second card of our room stopped working, so they gave us a mechanic key and send a person to switch the electricity to manual mode. The last thing - after all, that person tried to literally ask for tip!
Bottom line: there are another hotels in a region; try to avoid this one.
davidtova on 08/06/2017 16:14
If you don't mind being on the outskirts of Caserta consider this hotel. Do not expect an interesting breakfast. Sort of minimalist but generous with salads, eggs, cakes yogurts etc. But no variety of breads; no olives; long lines at the coffee machines. The hotels rooms are large and clean and quiet. The free ice machine on each floor is a very good amenity.
