22 ReviewsProperty Location When you stay at Pyramids Hotel in Allen, you'll be in the suburbs and convenient to Watters Creek at Montgomery Farm and Hydrous Wake Park. This motel is within close proximity of Twin Creek Golf Club and Courses at Watters Creek. Rooms Make yourself at home in one of the 59 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with cotton sheets and down comforters. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Rec, Spa, Premium Amenities Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a sauna. This motel also features complimentary wireless Internet access and a television in the lobby. Dining A complimentary continental breakfast is included. Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. Planning an event in Allen? This motel has facilities measuring 500 square feet (46 square meters), including small meeting rooms. Free parking is available onsite.
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407 Central Expressway South,Allen,TX,United States of America
Property Location When you stay at Pyramids Hotel in Allen, you'll be in the suburbs and convenient to Watters Creek at Montgomery Farm and Hydrous Wake Park. This motel is within close proximity of Twin Creek Golf Club and Courses at Watters Creek. Rooms Make yourself at home in one of the 59 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with cotton sheets and down comforters. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Rec, Spa, Premium Amenities Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a sauna. This motel also features complimentary wireless Internet access and a television in the lobby. Dining A complimentary continental breakfast is included. Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. Planning an event in Allen? This motel has facilities measuring 500 square feet (46 square meters), including small meeting rooms. Free parking is available onsite.
Rating from 22 reviews
Sleep Quality
Rooms
ServiceValueCleanliness _mlwctx on 04/10/2017 07:52
Room was clean,quiet and comfortable.I always travel with my own pillow,but would not have been necessary here. Beds and pillows were lovely.
We had a slight plumbing issue that was taken care of immediately.
The night manager,Diane,was very nice and informative.
If there were problems earlier this year they must have been taken care of, as everyone we came in contact with was very friendly and helpful.
Randy R on 23/09/2017 16:03
Rooms are clean and the beds are comfy. Rooms have a microwave and a mini fridge. Has a desk and free wifi. We had a hard time trying to get to it because of our gps but it was worth it. Next to a Dickeys bbq
James S on 26/07/2017 19:55
I booked and paid for a nonrefundable reservation back on March 15 for three nights July 22-25.
I received notice 48 hours before our arrival saying they were "overbooked". Please remember my first line.
Contract law has a thing called "consideration" to have a valid contract. If someone pays something in advance and that money was taken ( my credit card was billed in March) then the accepting party needs to uphold that reservation.
When I called the hotel, the receptionist said there was no manager on site to talk to.
When I inquired on how this could happen about not upholding my reservation -- she said, "we credited your card today and you should see that balance in about 10 days."
When I inquired about not having a place to stay and 48 hours notice is unacceptable when I paid back on March 15 -- she hung up on me !
Do you want to stay at a place that will cancel you on a moments notice, basically putting you out on the street and not caring a bit about the customer !
I sure would NEVER do business with this place !!!!! NEVER !!
Stampley3 on 30/06/2017 21:17
I am awaiting police reports to make the rest of my review of this property. I will be attaching them to this review in full detail. This was the worst experience my family has ever had. I have been waiting on a phone call from The General Manager since 6/24/17. I have called multiple times and left multiple messages on how my family was treated and he has not called me back. We were left feeling very violated and discriminated against.
Kelly B on 05/06/2017 00:48
I believe the hotel was being remodeled. Room was not ready at check in when we arrived . Some of our room was updated, but the bathroom was not. The rooms were very dirty as well as the hallways. My brothers room was dirty as well on the second floor. Our toilet was not secure and rocked and wobbled. The refrigerator was rancid smelling and could not be used. The beds were comfortable and pillows were good. The kids enjoyed the pool. The staff seemed very stress , but very friendly. I would check the rooms for cleanliness before ever staying again.
