198 ReviewsProperty Location Quinta Real Aguascalientes is centrally located in Aguascalientes, walking distance from Teatro Aguascalientes and close to J. Guadalupe Posada Museum. This 4-star hotel is within close proximity of Plaza en Aguascalientes and Nuestra Senora de la Asuncion Cathedral Basilica. Rooms Make yourself at home in one of the air-conditioned rooms featuring minibars. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature makeup/shaving mirrors and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Rec, Spa, Premium Amenities Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities include wireless Internet access (surcharge), concierge services, and babysitting/childcare. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, audiovisual equipment, and currency exchange. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and banquet facilities. A roundtrip airport shuttle is provided for a surcharge, and free parking is available onsite.
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Av. Aguascalientes Sur No. 601, Jardines de la Asuncion,Aguascalientes,MX,Mexico
Property Location Quinta Real Aguascalientes is centrally located in Aguascalientes, walking distance from Teatro Aguascalientes and close to J. Guadalupe Posada Museum. This 4-star hotel is within close proximity of Plaza en Aguascalientes and Nuestra Senora de la Asuncion Cathedral Basilica. Rooms Make yourself at home in one of the air-conditioned rooms featuring minibars. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature makeup/shaving mirrors and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Rec, Spa, Premium Amenities Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities include wireless Internet access (surcharge), concierge services, and babysitting/childcare. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, audiovisual equipment, and currency exchange. Event facilities at this hotel consist of conference/meeting rooms, small meeting rooms, and banquet facilities. A roundtrip airport shuttle is provided for a surcharge, and free parking is available onsite.
Rating from 198 reviews
Sleep QualityRoomsServiceValueCleanliness 
Kabubi22 on 15/11/2017 03:56
There is an issue with acceptance of international credit cards that uses Cirrus network to realize the transactions. The hotel management will not go the extra mile to solve any problems with regards to this issue for their guests. A simple solution like using the old fashion way of vouchers in these specific cases to accommodate their guest is out of the question. Thank god I had enough cash on me to pay. This was insane.
QALVINCE on 07/06/2017 03:19
Stayed here for one night on business in June, first impressions were good but then I was snowy to my room. Room was quite large but looked a little dated, that said it was clean and tidy.
As always the mini bar was an absolute rip off so steer clear if you want a few snacks the you can buy them outside for a quarter of the price.
Can't comment on the restaurant as had dinner out at night but on return decided to have a night cap at the bar. Service was good and measures were not small which is always nice.
Sadly the worst part of the hour I was there was the Mozzies!!
I was bitten at least 6 times on the legs and arms and it appears very little is done by the hotel to rid of the little biting ####
Sadly I had breakfast in the morning and have to say that it was served by the most sullen miserable waitress I have ever come across. When I asked for a Tea instead of Coffe you would think I had requested the keys to her bank account. And then to cap it all they could not find any breakfast tea bags only fruit teas.
When my breakfast was finally served it was almost dropped on the table with the class of a heavyweight wrestler being thrown from the top rope!
To make it worse the damned Mozzies were still in attendance and once more decided they would like to eat me for their morning snack.
The place is swarming with them and yet not a single insectecutor in sight.
Had an issue when I finished and requested the bill as they insisted I payed rather than charge it to my room as I was unable to do so due to my wallet being in my room I was made to feel very uncomfortable by the staff. I popped into reception on the way to my room and apparently as they had not requested a credit card on check in I had not opened a credit line.
The girl managed to sort the issue and I went back to the restaraunt to advise them it was sorted. Much hurrying about to find my bill and I was then asked if I would like to add a tip......simple answer was no and given the crap service, no tea, rock hard melon (sorry forgot to mention that one) and the further 3 mozzie bites I felt justified in saying no.
On Check out the final straw was that it took some 6 attempts to check out as their card readers were playing up and as I sat there I could feel the staring eyes of the 4 people waiting to check out again feeling very uncomfortable.
All in all not a great stay and if staying again will be looking at the Marriott!
Rodrigo C on 27/05/2017 16:04
I hate to give bad reviews but this deserves it.
AC is not working properly, rooms are old, staff is amazingly careless... Rooms are falling appart, sheets with holes rug dirty and with stains. Very very expensive with a very very poor service. Too sad...
Jessie L on 08/05/2017 06:34
I had the pleasure of staying at this amazing property. With its Hacienda old world charm that took my breath away. The room was spacious and comfortable. Decorated beautifully and made me feel like I had stepped back in time to a old world hacienda. Room had all the amenities one could want and ask for. Mini bar was properly stocked and although it was all charged additionally traveling to Mexico and not having to leave the hotel in the middle of the night for a late night snack made a huge difference. All public areas were very impressive breakfast in the outdoor patio was an experience with the birds and fountain in the back ground so relaxing. Staff was very on top of things and made our stay extremely comfortable and one of a kind. I travel into this city once a year but it's the first time I stay at Quinta Real. I just want to say it won't be the last. This place felt like home. The pool attendant not sure her name she was a pleasure and went above and beyond. That woman deserves a raise. She serves from the heart and made every effort to go above and beyond. Her first priority was to make sure we were taken care of.
Juan Carlos G on 19/04/2017 22:03
By far one of the best hotels I have stayed in, great staff very attentive. Room was great with a great view on to the patio. Food was also excellent as was the pool and gym. I recommend this hotel if you are planning on visiting Aguascalientes soon.
