14 ReviewsRelax Suites Hotel, a 3 star hotel welcomes business and leisure travelers for experiencing the heritage of Indian hospitality. Here, you will get world class accommodation of boutique hotel in East Delhi, within the budget. Relax Suites Hotel has been appraised for its quality accommodation and excellence in dining, interiors, business facilities and personalized service.
Right from well appointed accommodation, you will have facilities like conference rooms, business centers and room services . In addition, customers of Relax Suites Hotel can avail services of our travel desk like air ticket booking, pick up/drop, etc.
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Retail Ex-1A, 10-com-1a, Sector 10 Vashundhra,Ghaziabad,Uttar Pradesh,India
Relax Suites Hotel, a 3 star hotel welcomes business and leisure travelers for experiencing the heritage of Indian hospitality. Here, you will get world class accommodation of boutique hotel in East Delhi, within the budget. Relax Suites Hotel has been appraised for its quality accommodation and excellence in dining, interiors, business facilities and personalized service.
Right from well appointed accommodation, you will have facilities like conference rooms, business centers and room services . In addition, customers of Relax Suites Hotel can avail services of our travel desk like air ticket booking, pick up/drop, etc.
Rating from 14 reviews
Location
Rooms
ServiceValueCleanliness 
Eatsalott on 18/08/2017 05:50
I had the displeasure of booking a stay in this hotel. My parents were due to arrive around midnight (had been travelling since 5 PM).I searched the internet for some hotels and found this in a favourable vicinity.
I called the given number (a Mr. Satish Shrivastava picked up) and, after some negotiation, he agreed to book Room 201 (which he said was a nice big room) for a sum of INR 1500/- (because my parents would check in around midnight and would be checking out early next morning). He then sent me an SMS with the address of the hotel, the contact number of the Night-Manager "Mr. Dabloo" and "1500 for Business Class 1800 for Suites". He called me after the SMS to confirm that I had received the address. I even re-confirmed that Room 201 was a good one (as I was booking it for my parents) and he told me to rest assured.
I called "Mr. Dabloo" on the given number and coordinated the booking - confirmed my parents' arrival and asked him to get the room cleaned and the bedsheets changed so that they could check-in and sleep ASAP. I also confirmed that Mr. Shrivastava had settled for a rate of INR 1500/- for Room 201. He said "okay sir".
When my parents FINALLY reached the property (after wasting about an hour because the colony gates were shut), Mr. Dabloo claimed that Room 201 was a Suite and would cost INR 1800/- (as per instructions he had received by SMS). Mr. Shrivastava's phone was switched off.
They (and I) had to spend another half an hour arguing with this fellow but he absolutely refused to cooperate. This is past midnight in a city that we're not local to.
Mr. Dabloo went on to agree that :
1. Mr. Shrivastava should not have quoted different prices to him and to me.
2. Mr. Dabloo should have called me when he found a discrepancy in the price I had mentioned over the phone and the one he had received from his boss.
However, NEITHER of these can be attributed to any mistake on my or my parents' part. Yet, they were adamant on either charging INR 1800/- for Room 201 or for assigning some other room for INR 1500/-.
Now - this is NOT about a mere INR 300/- (although it is a 20% hike over the quoted price and that too for a 6-7 hour stay). It is about the principle of keeping your word and of good customer service.
Long story short - I will never book a stay here again. If you ever plan to do so (and happen to coordinate a price over the telephone) - be sure to record your conversation because these people change quoted prices faster than a chameleon can change colours.
Aradhya K on 18/08/2017 05:41
Cheat hotel. They promise one price for a certain room over the phone and then change it when you arrive.
Absolutely disgusted. NOT RECOMMENDED.
If you ever book a stay with them, be sure to record your conversation while deciding the price because they change it once you reach the property.
Parag1902 on 25/05/2017 09:29
stayed in this hotel for four nights (not all consecutive), Room was having the very small attached toilet, the jet was not working. Bed sheet was not changed on a daily basis unless requested on reception.
Neha-uppolice on 19/05/2017 06:03
I have been to many resorts and hotels but the best thing in this hotel is cooperative staffs especially Mr. Manager. Moreover the environment is good, food is delicious and they focus much on the cleanliness. Overall this is one f d best hotel.
Deepak S on 29/04/2017 22:32
The stay here at Relax suites is comfortable with nice experience. The Staff is dedicated to provide service to the Guests with promptitude especially Mr. Sood takes care of every need of guests staying at hotel...Will advise for stay as it is value for money. Although the location is offside,,,but compared to amenities,facilities and comfortable stay,,,,it is value for money
