296 ReviewsProperty Location With a stay at Residence Inn by Marriott Harrisburg Hershey in Harrisburg, you'll be in the suburbs and close to National Civil War Museum. This hotel is within the vicinity of Whitaker Center for Science and the Arts and Shoppes at Susquehanna Marketplace. Rooms Make yourself at home in one of the 122 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include desks and complimentary newspapers, as well as direct-dial phones with voice mail. Rec, Spa, Premium Amenities Take advantage of recreational opportunities offered, including an indoor pool, a fitness facility, and a seasonal outdoor pool. Additional features include complimentary wireless Internet access, a fireplace in the lobby, and a television in the lobby. Dining Meet other guests and eat at the complimentary manager's reception, held at late afternoon on Mondays, Tuesdays, Wednesdays, and Thursdays. For your convenience, a complimentary breakfast is served daily. Business, Other Amenities Featured amenities include a business center, a computer station, and express check-in. Free self parking is available onsite.
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4480 Lewis Rd,Harrisburg,PA,United States of America
Property Location With a stay at Residence Inn by Marriott Harrisburg Hershey in Harrisburg, you'll be in the suburbs and close to National Civil War Museum. This hotel is within the vicinity of Whitaker Center for Science and the Arts and Shoppes at Susquehanna Marketplace. Rooms Make yourself at home in one of the 122 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include desks and complimentary newspapers, as well as direct-dial phones with voice mail. Rec, Spa, Premium Amenities Take advantage of recreational opportunities offered, including an indoor pool, a fitness facility, and a seasonal outdoor pool. Additional features include complimentary wireless Internet access, a fireplace in the lobby, and a television in the lobby. Dining Meet other guests and eat at the complimentary manager's reception, held at late afternoon on Mondays, Tuesdays, Wednesdays, and Thursdays. For your convenience, a complimentary breakfast is served daily. Business, Other Amenities Featured amenities include a business center, a computer station, and express check-in. Free self parking is available onsite.
Rating from 296 reviews
Sleep QualityRooms
ServiceValueCleanliness gripdxd on 16/10/2017 19:38
We stayed here after visiting Hershey Park, which wasn't very far away at all. Great customer service, we were kindly greeted at night. We stayed in a studio and the room was really clean. There were also Hershey kisses on the pillow - nice touch. Room was on the 2nd floor, we climbed a small flight of steps (not bad). Breakfast was included which ended at 9AM. It was a bit of zoo, just before it ended, but there was a nice spread.
Benzboy06 on 02/10/2017 14:57
I prefer the newer Residence Inn's where the rooms are on the inside and there is an elevator involved; however, this is not one of those. We traveled with very large suitcases so dragging them up and down a flight of stairs was back-breaking. That being said the room wasn't bad...outside of the mold growing in the bathroom tub. The tub itself was disgusting and needs to be replaced quite honestly. But I needed to shower, so I took the challenge and hopped in. I'm still alive so assume all is good.
We were there just overnight so didn't get to try any of the other amenities so can't comment on anything else.
Roadtripsters2015 on 18/09/2017 01:42
This is an unusual review in that we did not actually stay at this property. We found our travels taking us through Harrisburg and, quite late, accessed the Marriott site to make a points reservation. When we arrived at the hotel, we were informed that they were actually full up and had no rooms available -- even worse, the majority of the hotels in the area were full up. LaToya at the front desk, though, was diligent (as well as upbeat and friendly) in locating one of the very few remaining rooms in the area. She made arrangements to ensure we were not left out in the cold and even made sure that Marriott picked up the cost of the replacement lodgings.
Wendy M on 19/08/2017 00:01
We stayed at this Residence Inn on our way to our final destination
We love a Residence Inn's
Especially the separate building style
We were checked in by Lauren
Who one of the couple positive things I can say about the hotel
We were very pleased when we pulled up to the property. Looked nice, very friendly welcome!!!
We got to our room. Seemed ok...we had a lot to do and never really looked around
We were serving our food when there was a slight knock on the door
My husband was 2 steps away from the door
Before he could open it, the person who knocked let himself in
In fact I had to ask if he'd actually knocked
My husband said yes and the man said yes I did (I don't care, give people a chance to open the door!!!) I wouldn't have been happy if I'd been on my own
The man then said
Oh I've brought a spare sheet....didn't think anyone was here. He promptly left!!!
The bathroom extractor fan sounded like a washing machine on a huge spin cycle
Then we noticed the dust....
I actually couldn't believe nobody had not sorted this out
Maybe nothing is checked
The breakfast was another good point
Plenty to chose from
Loved that they offered iced coffee
While the property is older and a little tired looking.
Grounds look well kept
Nothing a good clean in the rooms wouldn't help
JB7733 on 16/08/2017 04:08
I stay at Marriotts often and this is one of the worst experiences I've had with them. First, we looked to wash some dishes and they had no dish soap but yet had a dirty sponge under the sink. I mean who's going to use a dirty used sponge to wash anything they are going to eat off of? Then I call for some dish soap and a new sponge and they said that they don't have any sponges but I could come to the office and they would give me a cup of Palmolive...hmmm how convenient.
Then after I open the pull out sofa I notice there was someone's used underwear inside the pullout! Gross!
And when we came back from a long day of fun at Hersheypark, I notice that they don't even come in to clean the room. I mean at least drop off some clean towels guys. I'm not sure why this happened as we didn't have the do not disturb sign on the door and were out of the room by 10:30.
The general takeaway of this experience was that the hotel staff does not clean their rooms properly or pay attention to guests' needs. I would be aware of these when checking info this hotel.
