97 ReviewsRooms Make yourself at home in one of the air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Bathrooms with showers are provided. Rec, Spa, Premium Amenities Dont miss out on recreational opportunities including an outdoor pool and a fitness facility. Additional features include complimentary wireless Internet access and concierge services. Business, Other Amenities Featured amenities include dry cleaning/laundry services and an elevator (lift). Free parking is available onsite.
View More
Jalan Sungai Ular Damai 1,Balok,MY,Malaysia Rooms Make yourself at home in one of the air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Bathrooms with showers are provided. Rec, Spa, Premium Amenities Dont miss out on recreational opportunities including an outdoor pool and a fitness facility. Additional features include complimentary wireless Internet access and concierge services. Business, Other Amenities Featured amenities include dry cleaning/laundry services and an elevator (lift). Free parking is available onsite.
Rating from 97 reviews
Location
RoomsService
ValueCleanliness 
syahriz838 on 18/10/2017 06:30
Stayed for 2 nights. Located at remote area in Sungai Ular and is very near to the beach. Suitable for those who seeks peaceful vacation.
Take note that there is no nearby eatery/restaurants. Nearest area where you can find restaurants is Balok which will take you around 20 minutes drive. Since the main entrance or road access to this resort is very small and bushes on the sides it will get very dark after 7:30 PM. Thus, we had to avoid travelling after 7pm and packed our dinner when we were out to Kuantan city.
Kids have fun at the pool and also the beach. The beach is clean.
Main disdvantage is the cleanliness & maintenance:-
1) mold on bath tubs
2) mold on toilet seat and cover
3) leaking water hose
Btw, we asked for 2 extra towels and guess what we’ve been charged for rm10/day/towel. We called the front desk for towels at 4 and received them by 7:30pm.
The towels are not changed during housekeeping, if you want fresh towels need to ask after 4pm (pffft). No free wifi offered.
Good thing is every apartment has kitchen and living room. There is decent size of fridge, a microwave, electric kettle and stove. Good for those who want to cook during the stay.
Front desk not very friendly.
This resort is not suitable for my family since we knew there are lots of activities to be done and good food in Kuantan. Such a waste that we need to have curfew every 7pm because of the location of this resort and we didnt dare to go out or get back to the resort after 7pm.
Got 3 tiny kids with us.
Management should really upgrade the maintenance particularly toilets and also lobby area.
Premalatha S on 11/10/2017 17:09
My husband, my then 2 yr old son n i stayed for 2 nights in their 2 bedded apartment. Since it was a weekday the place had low occupancy so it was as if we had the whole place to ourselves. Loved the ambience and decor in the apartment.lobby was very elegant and simple. Staff at reception were helpful.
The pool was perfect and we made good use of it. The beach was really nice and the cafe outside was good as we managed to enjoy some snacks there after our swim. The only complain is that they didnt provide room service and also their restaurant was only open at certain time. This was as it was low season. So it was a bit difficult to get something to eat.
There are many restaurants and malaysian snacks available about 5-10 mins away from the hotel. So the location was good
echa j on 17/08/2017 11:30
We get 3rd floor 1 bedroom, but when check the water heater for shower, its cold and not hot at all. So told the staff about it, they change to room on 2nd floor with acceptable warm shower. The floor got a hint of sand and got some stain on the toilet seat(wonder if they clean it properly after each stay). Stay on weekday, so it's a bit quiet. Having the beach to our self for watching sunrise, morning jog and crab digging.
bvheumen on 06/08/2017 21:00
Nice accomodation direct on the beach, with a lovely Beach Bar within walking distance. Very quiet during the week, more crowded with families during the weekend. Large 3-bedroom appartment with comfortable beds and a proper living room. There is not much to do within walking distance. You'll need a car. Overall the environment is very, very quiet.
EricJohn on 22/07/2017 05:20
The staffs are very friendly. The stay was well worth it for the money as we got a family room which is huge. Only thing is you may need a mosquito repellent add there might be many mosquitos. The roads getting in and out from this resort maybe a little tricky during rainy season as the small roads may get flooded.
