The hotel is excellent for the business as well as for the pleasure. Conference facilities are very good as well as the business centre Position of the hotel in the city is excellent. Staff is kind, cooperative and easy to communicate and handle the situations. I have been there for business, but staying in the hotel provided me great pleasure.
Beavan Gon 16/06/2017 03:56
A beautifully presented hotel.
We had a river view room. The view was superb. The room was large and had a warm ambience.
The hotel staff are friendly, helpful and speak good English.
Look for Emily. She is exceptional.
The breakfast buffet is superb for all nationalities.
A 10-15 minute stroll to most places of interest or US$1.50 takes you a very long way in a taxi !
emrah_okszon 13/06/2017 12:38
It was great !! Everybody and everythinf was great. I loved staff and breakfast. Swimming pool was extraordinary. Ningbo is nice city with nice hotel. Horizon club is amazing. People are very friendly.
Professional and well suited for the international traveller
tmanish76on 12/06/2017 04:15
For my first visit to Ningbo, there were quite a few options to choose from and the Shangri-La was picked as I have never had a reason to choose it before at other cities. To be honest, do not regret the decision as it was a good stay. Salient points as follows –
Arrival and Check-in At the airport, I was promptly greeted by a staff holding my name card and ushered to the hotel where I was provided water and a fresh face wipe in the car itself. On arrival at the hotel, the front desk was busy and one of the staff offered to take me to the 28th floor lounge for a quicker check in. This too was done efficiently and promptly with the staff able to manage good English. The only downside was that after having reached my room on the 24th floor, I was asked to come back up again since they missed swiping enough deposit from my card.
The room It stood upto expectations and was large and spacious with all the amenities one would expect as well as a reasonably stocked mini bar. Unfortunately I got a room facing the city side with construction ongoing right outside my window and was not lucky enough to get a river facing view. Housekeeping was upto the mark on all days. The King room that I booked into had a tub as well though I did not have occasion to use it.
Gym Owing to the odd timings of my flights, I had a little more time on hand and was able to visit the gym. It is on the 4th floor which also has a Spa and the swimming pool. The gym was quite large with separate sections for cardio, aerobics and an enclosed glass section for Yoga and other activities. The selection of equipment was adequate for a full work out and the on duty staff did their best to ensure that towels and water were available at all stations and the area was neatly maintained.
Yi cafe In one word…a delight. There were several sections offering Asian and international fare with counters for fresh Japanese food, eggs and a noodle station as well. Vegans would not have had an issue since there was good selection of breads, fruits and veggies as well. Coffee was offered to the tables and the staff were quite courteous with the counters being labelled in English as well. Had ordered dinner one evening from the cafe and I was not disappointed as the portion was adequate, service timely and the receiver who took my order on phone was very cordial and spoke good English as well.
Location Despite the construction view from my window, the hotel was close to the river and you could cross to get to some of the good restaurants with a few malls in close vicinity as well. It was just a 35 minute drive to the airport and well located to get to the important places in the city.
Check out Again…quite efficient with the lady able to converse in good English and assisting with the faopiao as needed. The concierge was able to assist with the taxi as well promptly.
In all, the stay met all expectations and it would be a preferred choice for any future visits to Ningbo as well.
An excellent hotel
SakeSodaon 30/05/2017 17:15
The room is spacious and the service is excellent. Definitely value for money. Also Mr Seven Wang who is responsible for the concierge provided us valuable advice on the city in particular recommendations on restaurants. This is my first visit to the city and I enjoy it very much.