155 ReviewsSunnys Retreat offers rooms in Lonavala. Guests can relax in the garden equipped with an outdoor pool. <br/> <br/>Each room features a wardrobe, desk and a flat-screen TV with satellite channels. The private bathroom is complete with a shower. <br/> <br/>The on-site restaurant serves Indian, local and Chinese cuisine. <br/> <br/>Sunnys Retreat is a 5-minute drive from Lonavala Train Station, while Pawna Lake is 3 km away. <br/>
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Plot No 7 Near HDFC Bank Tungarali,Lonavala,Maharashtra,India
Sunnys Retreat offers rooms in Lonavala. Guests can relax in the garden equipped with an outdoor pool. <br/> <br/>Each room features a wardrobe, desk and a flat-screen TV with satellite channels. The private bathroom is complete with a shower. <br/> <br/>The on-site restaurant serves Indian, local and Chinese cuisine. <br/> <br/>Sunnys Retreat is a 5-minute drive from Lonavala Train Station, while Pawna Lake is 3 km away. <br/>
Rating from 155 reviews
Location
RoomsServiceValueCleanliness 
nomadictravelling on 11/10/2017 18:18
We booked this hotel after reviewing the feedbacks given by different travellers. We also requested for airport transfers from Pune and communicated the same over phone along with email, confirming the rates for to n fro. On my first call they quoted me one rate for airport transfers however when I called them after few days the rates got changed and after reminding them that your staff has quoted some other rate they got agreed and confirmed our transfers rate.
We reached to the hotel comfortably and upon check in we were informed that we have to clear the payment for transfers right away. We informed that we'll clear the entire bill upon check out as we have to do sight seen and need drop to the airport as well.
Surprisingly we were intimated that we can pay the drop charges on the last day. We were clueless on the words of hotel staff and showed them the email which says that airport transfers charges are INR 2000/- and acknowledged by you. The hotel staff refused for the same and blamed us for misunderstanding the email as airport transfers means 'PICK UP FROM THE AIRPORT AND DROP TO THE HOTEL'. We were dumbstruck on the words and meaning explained by him. We tried our level best to explain him what does 'airport transfers' means but they were so adamant not to understand what written communication means and we are countable for this misconception. The discussion went on but no fruitful result came out and on the day of check out he said he can give discount of INR 500/- for airport drop, as if he had done any favor on us.
The room was fine with small washroom where water flows everywhere as the drainage system is not good. We stayed there for 3 nights and not a single day our room was cleaned.
I would definitely not suggest this hotel to anyone as the staff who doesn't not stick to their words and welcome the guest with such such a wonderful cum pathetic experience,can't make your stay comfortable.
alok s on 15/09/2017 09:07
I have booked three super deluxe AC room in this hotel for 11th September 2017 and the rooms are not even deluxe. Un-maintained, dirty hotel would be the worst hotel I have ever stayed in. The light switches was not working properly. The glass in the room was dirty, Tea cups were broken, even after complaining about this, Hotel staff served tea again in broken cups.
Towel was very dirty. TV was not working during my whole stay. Room service was very poor. Every manager of this hotel are travel agent, every time they told me to book the cab and book ticket for Imagica. I compared the rate from the outside travel agency and found very big difference. Their swimming pool was worst than a bathtub. They do not accept cad payments for food bill.
I do not know how the Make My Trip given the good service award to this hotel. I give it no stars and advice to avoid at all costs. The overall experience was very bad.
I hope you can find very good hotels with the same price or even in the low price.
Ankit G on 31/08/2017 12:14
I was there with my family and booked two rooms.
Rooms are just ok.
There is smell of dampness of walls.
Price is hight according to room condition.
No complementary water and tea maker.
No view from windows.
Hotels Restaurant is ok. Totally open from all sides.
If you want to stay just for sleep then it's ok. But still search for deals.
Deepak P on 28/08/2017 08:19
We stayed in two different rooms pool facing on second floor. Clean hotel, surprised to see well maintained swimming pool and few other arrangements like pool, table tennis as well available. They have really good restaurant to serve you. Facility for parking. Unless you are expecting big areas and resort for your stay. This is the place. Happy to see the arrangement. Nice view on pool side. They do have a lift yfor service in case you can't climb th stairs
Varun G on 24/07/2017 06:57
Good hotel for a short stay....Located very near to the railway station, good rooms, decent restaurant..... Swimming in small but is maintained.....service and facilities are not that great....In all a budget hotel, good for a short stay with friends or for a short business trip....
