648 ReviewsProperty Location With a stay at The Ritz-Carlton, San Francisco, you'll be centrally located in San Francisco, steps from Old St. Mary's Cathedral and St. Mary Square. This 5-star hotel is close to Academy of Art University and Lombard Street. Rooms Make yourself at home in one of the 336 air-conditioned rooms featuring iPod docking stations and minibars. 32-inch flat-screen televisions with premium TV channels provide entertainment, with wired and wireless Internet access available for a surcharge. Bathrooms feature shower/tub combinations with rainfall showerheads and makeup/shaving mirrors. Conveniences include laptop-compatible safes and desks, as well as multi-line phones with voice mail. Rec, Spa, Premium Amenities Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as a steam room and a fitness facility. Additional features include wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include high-speed (wired) Internet access (surcharge), limo/town car service, and a computer station.
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600 Stockton St,San Francisco,CA,United States of America 
Property Location With a stay at The Ritz-Carlton, San Francisco, you'll be centrally located in San Francisco, steps from Old St. Mary's Cathedral and St. Mary Square. This 5-star hotel is close to Academy of Art University and Lombard Street. Rooms Make yourself at home in one of the 336 air-conditioned rooms featuring iPod docking stations and minibars. 32-inch flat-screen televisions with premium TV channels provide entertainment, with wired and wireless Internet access available for a surcharge. Bathrooms feature shower/tub combinations with rainfall showerheads and makeup/shaving mirrors. Conveniences include laptop-compatible safes and desks, as well as multi-line phones with voice mail. Rec, Spa, Premium Amenities Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as a steam room and a fitness facility. Additional features include wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include high-speed (wired) Internet access (surcharge), limo/town car service, and a computer station.
Rating from 648 reviews
Sleep QualityRoomsServiceValue
Cleanliness
NUmathgrad on 20/11/2017 18:13
We stayed here for our summer vacation in June / July. I had booked two rooms for our family of five - a one-bedroom suite and a connecting room with two queens. The rooms were absolutely lovely and pristine, with plenty of space for the five of us (which included two teenage girls and their mess) to spread out.
Before we arrived, I had communicated with the hotel concierge staff re: a welcome surprise for my three children as it was their first time in the city. The staff did a fantastic job of getting everything I asked for, and adding in cute little souvenirs / gifts / candy as well. The girls were absolutely delighted. The concierge staff went above-and-beyond again a few days later for our oldest daughter's 18th birthday. They decorated the room with purple and black balloons, and left treats and a card for her. It was a fantastic way for her to celebrate.
Our youngest daughter had a blast with the kids scavenger hunt, with doormen and concierges ready to assist. Whenever the girls wanted to check out a board game at reception, they were greeted with smiles and a helpful attitude. It's a great place for children to feel not only pampered, but also welcome, and I really thank the Ritz for that.
One thing I was surprised with - no one ever called us by our names, except for one bellhop. You would think that, if we were staying for seven nights, it would be easy for them to remember our names (as has been the case in similar caliber hotels around the world when we've stayed at their properties) but this was not the case here. Nothing too upsetting (I sound totally spoiled, don't I?) but it is something that is a nice touch for hotels at this level to make sure their staff does as much as possible, to make sure guests receive as much of the personal touch as possible. Things like that really help me decide which hotels to choose when we are deciding on a luxury hotel stay; I'm sure I'm not the only one.
One very nice story - one of my daughters has a beloved stuffed cow that was accidentally removed by housekeeping when they changed the sheets one day. She was in tears and I called reception to see if they could maybe find it for us. Not even five minutes passed, and they called back and said they had found it with laundry services. I thanked them and told them they did not need to send it up that night, as it was already past 11 pm. Two minutes later, someone called from housekeeping and said someone was coming to deliver the cow. They showed up promptly, with the cow wrapped in tissue and placed in a gift bag. My daughter was elated to get her friend back and she slept well that night. Seriously - this is what the Ritz is all about, this over-the-top service to make sure nothing is amiss. We fell in love with SF on this visit and will definitely be back. We will surely be returning to the Ritz as well with all future visits.
Q2104SFjeffreym on 16/11/2017 18:30
I stay over 100 nights per year in hotels and the SF Ritz Carlton knows how to do it right. Great customer service...best I have come across in some time. We had a special family event and they went out of their way to help make it that way...thank you SF Ritz Carlton.
tylerb878 on 16/11/2017 14:14
Took my wife to San Francisco for our first wedding anniversary. The hotel staff were incredible with my surprise plans to decorate the room and always told us congrats. The last night my wife was sick and rather than force us to check out, they allowed us to stay until 3 at no charge so she could rest
Jennifer G on 14/11/2017 18:42
The Ritz Carlton San Francisco is the perfect location for shopping, restaurants and to see the sights of the city. The amenities were excellent and the staff wonderful! I will stay again when coming to the city.
Karan B on 13/11/2017 19:36
Check in was so smooth. Alyssa at front desk was helplful and amazing! Everything is near by the hotel. Breakfast buffet and staff was nice. I will definitely come here in future and suggest to everyone!
