What People are saying
70th birthday
Amy L on 19/11/2017 21:50
Very nice hotel with luxury accommodations. Warm chocolate chip cookies on check in. Beds and linens were clean and comfortable. Deskclerk on the 18th sang "Happy Birthday" to mom. She was overjoyed at how pleasant and helpful everyone was. Thank you to everyone there.
Beautiful Historic Hotel
Donna H on 19/11/2017 15:36
Large, comfortable room with all the amenities. Beautiful hotel and great views. Super friendly staff. Convenient shuttle service. Wonderful in-house restaurant. This hotel was much more than expected and made our trip to the Cleveland Clinic stress-free.
Great location
richardwK1426DX on 16/11/2017 20:58
Great location with friendly staff near Case Western University and Cleveland Clinics. Convenient free shuttle to museums, hospital and are restaurants. Will definitely stay here again, and highly recommend to family and friends.
NOT welcoming at all
Twinboys2Mom on 13/11/2017 20:06
Clear from check-in I was a bother to the staff. Not offered cookie; not helped with my bags, not told about the agreement for my request online of late check-out. A very bad experience repeated at check-out. I felt like a real nuisance with my business and my money.
wedding event
tedb881 on 13/11/2017 17:31
Outstanding facility with an excellent staff. Both the hotel staff and the event staff were very accommodating. From start to finish a very satisfying stay at the hotel and wedding event. Our guest for our daughters wedding were so impressed with the venue and the staff.