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The Westin Hyderabad Mindspace

Building No. 15, Raheja IT Park, Hitec City, Madhapur-Madhapur,500081,Hyderabad,Telangana,India 5 Star Hotel
Check in 12:00
Check Out 12:00
Excellent experience sudipto d on 1105 Reviews

Property Location A stay at The Westin Hyderabad Mindspace places you in the heart of Hyderabad, convenient to Inorbit Mall and Mindspace IT Park. This 5-star hotel is within close proximity of Durgam Cheruvu Lake and Shilparamam Cultural Society. Rooms Make yourself at home in one of the 427 air-conditioned rooms featuring refrigerators and LCD televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Digital programming and DVD players are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Partially open bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Youre sure to appreciate the recreational amenities, which include 2 spa tubs, a 24-hour health club, and a sauna. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Dining Enjoy a meal at one of the hotels dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a swim-up bar or one of the 4 bars/lounges. Buffet breakfasts are available daily for a fee. Business, Other Amenities Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in Hyderabad? This hotel has 5490 square feet (510 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.,Pets not allowed Check-in time starts at 2 PM Check-out time is 12:30 PM

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Building No. 15, Raheja IT Park, Hitec City, Madhapur-Madhapur,500081,Hyderabad,Telangana,India

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Hotel Details

Internet Facility Room Service Travel Desk Laundry Airport/Station Transfer Doctor on call Parking Facility Power Backup

The Westin Hyderabad Mindspace

Building No. 15, Raheja IT Park, Hitec City, Madhapur-Madhapur,500081,Hyderabad,Telangana,India 5 Star Hotel
Check in 12:00
Check Out 12:00

ROOMS

Know Before You Go This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardians room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: INR 1000 per person (approximately) Fee for in-room wireless Internet: INR 900 per night (rates may vary) Fee for in-room high-speed Internet (wired): INR 900 per night (rates may vary) Fee for wireless Internet in public areas: INR 900 per night (rates may vary) Fee for high-speed Internet (wired) in public areas: INR 900 per night (rates may vary) Airport shuttle fee: INR 3250 per vehicle (one way) Rollaway bed fee: INR 1500 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Renovations and Closures The property will be renovating from 12 December 2016 to 31 December 2016 (completion date subject to change). The following areas are affected: Swimming pool During renovations, the hotel will make every effort to minimize noise and disturbance.

LOCATION

Description:A stay at The Westin Hyderabad Mindspace places you in the heart of Hyderabad, convenient to Inorbit Mall and Mindspace IT Park. This 5-star hotel is within close proximity of Durgam Cheruvu Lake and Shilparamam Cultural Society.

EXTERIOR

It is modern brick building.

BUILDING

No Of Floors:15

LOBBY

It has large bright shiny lobby.

FACILITIES

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Youre sure to appreciate the recreational amenities, which include 2 spa tubs, a 24-hour health club, and a sauna. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

RESTAURANT

Enjoy a meal at one of the hotels dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a swim-up bar or one of the 4 bars/lounges. Buffet breakfasts are available daily for a fee.

GENERAL

Property Location A stay at The Westin Hyderabad Mindspace places you in the heart of Hyderabad, convenient to Inorbit Mall and Mindspace IT Park. This 5-star hotel is within close proximity of Durgam Cheruvu Lake and Shilparamam Cultural Society. Rooms Make yourself at home in one of the 427 air-conditioned rooms featuring refrigerators and LCD televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Digital programming and DVD players are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Partially open bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Youre sure to appreciate the recreational amenities, which include 2 spa tubs, a 24-hour health club, and a sauna. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Dining Enjoy a meal at one of the hotels dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a swim-up bar or one of the 4 bars/lounges. Buffet breakfasts are available daily for a fee. Business, Other Amenities Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in Hyderabad? This hotel has 5490 square feet (510 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.,Pets not allowed Check-in time starts at 2 PM Check-out time is 12:30 PM

POLICIES

Accepted Cards:Diners Club,Visa,Eurocard/MasterCard,American Express,Japan Credit Bureau (JCB Intl.)

Hotel Photos

The Westin Hyderabad Mindspace 31 Images

Hotel Location

The Westin Hyderabad Mindspace

Building No. 15, Raheja IT Park, Hitec City, Madhapur-Madhapur,500081,Hyderabad,Telangana,India
Overall Rating 4.5 Rating from 1105 reviews
Rating Summary
Traveller Type

What People are saying

Excellent experience

sudipto d on 23/11/2017 05:19

”The overall experience was fantastic. Excellent breakfast spread. Rooms very spacious with up to date fittings. Staffs are friendly and a great location. Would definitely recommend to all and will come back in a heart beat.

amazing food ..

astiadi on 21/11/2017 18:06

went to westin for breakfast and i must say they have best and huge buffet in town,loved the spread thanks to, chef vijay and chef raju for introducing me to amazing food.amazing service too.love to come again

Awesome westin

qualcomm2013 on 21/11/2017 17:11

Great Hospitality, Delicious food, very personalised service from the team of Rahul. It was my first experience in hotel Westin and Govind, Saddam and Chef M Raju made my experience beyond expectations. Keep up the good work and I strongly recommend my relatives and friends at Hotel Westin. Enjoyed the friendly atmosphere which made me feel at home.

6 Star Hotel

safepropertiesma2016 on 21/11/2017 14:46

I stay at Westin during my every visit to Hyderabad. This is the best hotel with amazing food and staff. If there are 6 stars, I would give them 6 stars. Impeccable Hotel. Special thanks to Rahul, Govind, Saddam, Akhil and Chef Raju for making my break fast fantastic for the three days I stayed last week.

Series of terrible experiences

DAM5555 on 20/11/2017 05:46

I stayed at the Westin Mindspace in August for about 3 weeks and had a terrible experience right from the moment I checked-in. Being a gold member, at check-in I was told that I will be upgraded to an executive suite. Upon being after a couple days, I discovered that I was not really upgraded. On calling the front desk, I was yelled at by the person at the desk and told that since I am only a gold member, I should temper my expectations and that they never promised to upgrade me. After much back and forth and them checking with their concerned person, I was finally upgraded. After 2 days of being upgraded, I started receiving knocks on my door and incessant calls asking me to move to a regular room since they need to perform some construction on the floor I was moved to. Did they not know that they needed to perform construction before moving me? Neither being screamed at nor being moved twice during a 17 night stay is acceptable, for a regular or gold member. Super disappointing and this alone will prevent me from staying at Westin Mindspace in the future.

To compensate for several rounds of room changes, the manager offered me a massage coupon. I had a guest visiting me at the time and asked for the courtesy to be extended to him as well. This request was denied. I told them that I didn't want the service either. The manager then wanted to check with her manager and promised to call me back "right away". Right away is the favorite phrase of Westin's staff but they don't really mean it! After 6 follow up phone calls, I was finally allowed to take my guest along for the massage as well, which was totally hopeless. Mind you, this massage was being offered as a compliment and I ended up needing to make 6 phone calls to avail this complimentary service.

Next, we ate a meal at Kangan, a restaurant at Westin. Our food didn't arrive for 1.5 hours and the servers kept lying to us about the whereabouts of our food. When it did arrive, it was cold and bland and not at all spicy, as we had requested. Super unprofessional again. This kind of service is not reflective of a 5 star restaurant.

Lastly, the Westin staff knocks at one's door and calls our phone WAY TOO MUCH. There is no privacy and I am constantly having to answer their completely useless phone calls. The lady who took my dinner room service order called me back 3 times to confirm what kind of noodles I wanted, if I wanted a main course or appetizers portion and then to ask if I wanted dessert. Are they not trained to ask these questions when someone first places the order? I don't have time to keep answering their phone calls all day. What a terrible stay, terrible staff, terrible amenities. Needless to say, I will never stay at this Westin again and they are not able to keep up with the international standards of the Westin brand.

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The Westin Hyderabad Mindspace Building No. 15, Raheja IT Park, Hitec City, Madhapur-Madhapur,500081,Hyderabad,Telangana,India