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Trinity Hotel Wellington

166 Willis Street,Wellington,NZ,New Zealand
Check in 15:00
Check Out 15:00
Old and worn beds Adrian L on 18/11/2017 14:33 410 Reviews

Property Location Trinity Hotel Wellington is in the heart of Wellington, walking distance from Central Library and Wellington Town Hall. This hotel is within close proximity of Bucket Fountain and Civic Square. Rooms Make yourself at home in one of the 60 guestrooms featuring refrigerators and minibars. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature handheld showerheads and makeup/shaving mirrors. Conveniences include direct-dial phones, as well as desks and complimentary newspapers. Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as a 24-hour fitness facility, or other amenities including wireless Internet access (surcharge) and a television in the lobby. Dining Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a 24-hour business center, dry cleaning/laundry services, and multilingual staff. Parking (subject to charges) is available onsite.

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166 Willis Street,Wellington,NZ,New Zealand

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Hotel Details

Internet Facility Room Service Coffee Shop Business Center Gym Smoking Area Elevator Bar Travel Desk Laundry Conference Facility Luggage Storage Microwave in lobby Multilingual Parking Facility Safety Deposit Lockers Television in lobby

Trinity Hotel Wellington

166 Willis Street,Wellington,NZ,New Zealand 3 Star Hotel
Check in 15:00
Check Out 15:00

GENERAL

Property Location Trinity Hotel Wellington is in the heart of Wellington, walking distance from Central Library and Wellington Town Hall. This hotel is within close proximity of Bucket Fountain and Civic Square. Rooms Make yourself at home in one of the 60 guestrooms featuring refrigerators and minibars. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature handheld showerheads and makeup/shaving mirrors. Conveniences include direct-dial phones, as well as desks and complimentary newspapers. Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as a 24-hour fitness facility, or other amenities including wireless Internet access (surcharge) and a television in the lobby. Dining Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a 24-hour business center, dry cleaning/laundry services, and multilingual staff. Parking (subject to charges) is available onsite.

Hotels Photos

Trinity Hotel Wellington

Hotel Location

Trinity Hotel Wellington

166 Willis Street,Wellington,NZ,New Zealand
Ranked
#30 of 50 hotels in Wellington
Overall Rating 3.5Rating from 410 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(53) couples(168) solo(59) family(47) friends(48)

What People are saying

Old and worn beds

Adrian Lon 18/11/2017 14:33

An average hotel in good location. Friendly staff. Rooms need refreshing and new beds. Double/King size bed doesn't consist of two single beds put together as far as I'm concerned. One mattress was collapsed and much lower than the other one making it very uncomfortable to sleep on. I think I can find a better place for the price.

A decent basic hotel on a noisy street

nzbearon 05/11/2017 23:03

A good basic hotel. Rooms are not large but comfortable enough. Housekeeping good. It's worth trying to avoid a room on either Willis st or Dixon St frontage - both streets can be noisy.
No air conditioning and leaving the window open at night lets in noise.
Checkin and checkout handled smoothly.

Room 310 single bed has bed bugs/Mites!

Ve rene Lon 01/11/2017 08:23

Please do not delete my review. I am attaching the booking confirmation to prove that I did stay at your hotel. You responded that I have reviewed on the wrong hotel to delete my comment! We checked into room 310 on the 22nd of October. You could check against your system. The next day when I woke up.. my shoulder, back, neck and hand were bitten by bed bugs/ mites. It has affected my new zealand trip as I felt itchy the whole time. I have to spent on unnecessary medications to apply and consume.

I would not recommend going back to this hotel!

Worst business stay ever

Julian Son 30/10/2017 07:05

AVOID! I had 3 nights here as Wellington was full due to the WOW event. This is the sort of place that feels like rooms can we rented by the hour. Room poorly maintained. Stains and damage on carpet and furniture. bathroom had mould in the tile grout. Lighting was poor. Mattress very thin. I sucked it up and pretended to camp... had no other option. wifi is unusable. Generally horrific -worst I have ever stayed in. Makes 2 star hotels in Paris look good.

Nice Hotel

Happenings2on 27/10/2017 11:03

My friends and I stayed at this hotel on 16 and 17 September 2017. The rooms we were in were of good size and the hotel was gracious enough to upgrade my friend's room to a family room since they were mother+daughter+son - couldn't split them into 2 rooms anyway. We were really grateful for that arrangement.
However, as I had put in another website, (and, speaking from HR background of a large international organisation), I wanted to suggest more customer-oriented training for some of the hotel's front-line staff, i.e., at the Reception.
I was a little flabbergasted when I received continuous negative replies to my questions to the person at the front desk, at past mid-night the first night after checking in. I was not totally happy with numerous "no" answers to my requests/questions. My final question to the person there was: "If you have the authority to say 'no' to me, how come you do not have the authority to say 'yes'?"
I had reiterated this to the day-time front-desk manager about this, and mine is absolutely a constructive criticism. Train the front-liners more vigorously especially on how to handle irate customers. Imagine, we got in just before mid-night from a long drive from Auckland, and all I got was 'no, no' and more 'no's' -- what I referred to as "negative responses".