624 ReviewsProperty Location With a stay at Vilabranca Apartments in Lagos, you'll be close to Dona Ana Beach and Meia Praia Beach. This apartment is within close proximity of Santo Antonio Church and Mos Beach. Rooms Make yourself at home in one of the 85 air-conditioned rooms featuring kitchens. Rooms have private balconies. Satellite television is provided for your entertainment. Conveniences include safes and refrigerators, and you can also request irons/ironing boards. Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Dining Enjoy a satisfying meal at a restaurant serving guests of Vilabranca Apartments. Relax with your favorite drink at a bar/lounge or a poolside bar. Business, Other Amenities Featured amenities include multilingual staff, luggage storage, and air conditioning in public areas. Free parking is available onsite.
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Rua Santa Casa da Misericordia, Torraltinha,Lagos,PT,Portugal 
Property Location With a stay at Vilabranca Apartments in Lagos, you'll be close to Dona Ana Beach and Meia Praia Beach. This apartment is within close proximity of Santo Antonio Church and Mos Beach. Rooms Make yourself at home in one of the 85 air-conditioned rooms featuring kitchens. Rooms have private balconies. Satellite television is provided for your entertainment. Conveniences include safes and refrigerators, and you can also request irons/ironing boards. Rec, Spa, Premium Amenities Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Dining Enjoy a satisfying meal at a restaurant serving guests of Vilabranca Apartments. Relax with your favorite drink at a bar/lounge or a poolside bar. Business, Other Amenities Featured amenities include multilingual staff, luggage storage, and air conditioning in public areas. Free parking is available onsite.
Rating from 624 reviews
Sleep QualityRooms
ServiceValueCleanliness 
Jill T on 02/11/2017 17:49
The apartments were spacious and like a flat. The restaurant closed the day we arrived but it was the end of the season. Free bus service to town centre. Swimming pool was adequate for the number of apartments.
lou-char-10101010 on 29/10/2017 23:02
Lovely hotel, spacious rooms, pools very clean and 2 to choose from.
We have stayed here 3 times now and always recommend to others.
Staff are friendly, food is nice, close to town and beaches.
Lagos town is beautiful :)
SueM1950 on 16/10/2017 21:58
We started out in a nice apartment overlooking the smaller pool. Very clean and nicely set out. But after two days they made us move to a smaller apartment overlooking the main pool. We were told they had to turn the water off because of a leak but the other apartments were still occupied and the next day different people were in our first apartment. Apart from this the staff were nice and friendly. We did not get either apartment cleaned or any fresh linen during the week.
6Cav on 16/10/2017 16:33
We have stayed at Vilabranca many times mainly because of location (halfway between town and beach), easy parking, large apartments, and helpful staff. However after our experiences this time we shall not be returning.
Having paid extra for a pool view apartment, we were disappointed in the one allocated. The only view of the pool was the top of the shower and a small triangle of water. Instead we looked out at a sadly neglected "garden". We knew irrigation had been stopped last year, we assumed to cut costs.
We soon became very disturbed by the plumbing in the bathroom- gas bubbling up through the water in the toilet bowl when a toilet was flushed elsewhere in the block. After reporting this several times over 5 days it culminated in sewage spewing up through the plughole into our bath. At last a plumber was called as it was obvious maintenance could not cope.
We had to move to another apartment with just our things for the night and ,as it was a 2 bedroom, it was said that we would not be able to stay there as we had only paid for a 1 bedroom! We would be moved to a pool view room in the morning.
Next day we realised the new apartment would not be ready till late afternoon so we decided that although the new apartment overlooked the building work we would stay put and try to continue with our holiday, to which Vilabranca grudgingly agreed. So we
put up with all the irritations of a badly maintained establishment and made the best of the holiday.
When we asked for compensation for all of this we were reminded of the free breakfast we were given when we had had to move out of our apartment, also we were given a free meal and the offer of an unspecified discount on a future visit.
To end it all our chauffeur transfer to the airport booked with Vilabranca failed to turn up and we had a mad dash down the motorway in the resort shuttle bus.
Agua Hotels need to realise they have a great deal to do to bring this hotel up to standard. Sadly it is failing at the moment.
borarah on 15/10/2017 16:02
We had stayed at Vilabranca in 2013 and, accepting it was a three star property, we gave it good marks.
Since then, however, it has changed hands and reopened in June this year under new management. Sadly, performance has suffered badly and we cannot recommend this property in it current state of disrepair.
Some of the positives were still there, good location, big apartments, good pools and, added to these, new sun loungers and parasols and handy shuttle services to town and the beaches.
On the negative side were: very poor apartment cleaning, towel exchange and bed linen change. The directory of services said the apartment would be cleaned daily, towels replaced every 2 days and bedlinen every week. We stayed 14 nights and the apartment was "cleaned" (how much can you do in 3 minutes?), towels changed twice and the bed linen not at all.
The maintenance budget appears to have been slashed. Light bulbs were missing, both towel rails in the bathroom were hanging off the wall and the bedroom window would not lock closed. Externally, despite having a pool view apartment we did not see the pools cleaned a single time. The cleaning record for the pool toilet at the west side showed that it had not been cleaned in over 2 weeks of 30 deg + weather. One of the cleaners said that there were 4 cleaners trying to look after 91 apartments.
The Algarve has suffered a severe drought - no rain for 5 months - so the gardens were in poor condition. What had been a nice lawn had turned into a desert. The exception was the areas close to reception which were watered daily. Outside of this area was a barren waste of weeds.
The Wifi was as flakey as ever and sometimes would not connect even when in line of sight of the router at the swimming pool. As reported elsewhere, the kitchen was minimally furnished and the electric hotplates hopeless. It took 30 minutes to boil eggs!
The bar and reception areas had been repainted - all in white - but we only had breakfast there the first day and were not impressed. We had dinner there one evening and it took 1-1/2 hours for our meals to arrive. To cap it all, on the last Friday of our stay the bar ran out of beer!
We can't fault the front line employees who all tried hard but there must be serious questions about the management of the property.
The area between the apartments and the road was being cleared, apparently for the construction of a hotel so it would be wise to avoid any apartment on that side of the complex or avoid completely as there are better options in Lagos at the same or better price.
Trip Advisor should not show reviews that pre-date the June 2017 reopening as this is now a very different proposition than when we last visited in 2013.
