Vitasol Park

What People are saying

Not Near Marina and Very Steep Hill

levycuba61 on 22/10/2017 17:28

I was not happy when we Arrived driver dropped us at Reception which was Closed and had a note saying back in Five Minutes and a phone number to call.we waited and no one Came so we called Number and Security answered i said we just Arrived where are you.and told him can you come where we are Waiting.he appeared from around the Corner they should have a Sign Saying Late Check in this way.so i had to pull Large Suitcases and my Partner is Disabled Which did not Help. Also i Asked For First Floor Pool View Which we did not Get They Gave us 2nd Floor Which you had to Walk down 18 Concrete Steps With no Hand Rail Very Dangerous We Where Very disappointed and Upset and had to get Security Guard to help me.also he said this Apartment is not for you and will have to go to Reception at 8am in Morning did not Sleep all Night also No Kettle and Water would not go down the Sink Hole Faulty Plug in Sink i had to tell her she said i will get it Repaired Very Upset.I Phoned and there was no Answer so i went to Reception not happy and told her my Partner is Disabled she said i gave you Pool View i said you can see the tops of trees also the pool is so far away this is taking Liberty then She Said that all they had .i Said to her we Booked a year in Advance so you are happy to take are Money and we Come for a Month then She gave us a apartment 5oo meters another Long walk Also had Problems for Resident Above in First Floor Noise all Night reported it a few Times & Security Knocked his Door and he Would not Answer and he Said he Owns his Apartment I said to Security if that's the Case Why do they Rent out when there is a Problem. Also they do not tell you that there is a Very Long Steep Hill and That it is no way Near the Marina you will have to Taxi to get up the Hill.i Would never go back there even if they gave me a Free Apartment .

Won't Be Returning

Linda Mary M on 13/10/2017 10:19

Very disappointing from the time we arrived. There was no reception area and we had to wait outside in the dark until the security guard was finished his rounds before he gave us the key to our apartment. The information shop is open until 8.00pm so if you arrive after that you've to go to the security hut. There's only one Bar and restaurant which was located by the pool and again closed at 8.00pm. The apartment was big but very old and definitely needs updating. The hill walk back from the marina and town is 300 walking steps up a very very steep hill so definitely not suitable for anyone pushing a buggy. This was advertised as being at the top of the marina. Don't be fooled it's not at the marina at all.

Not the most ideal

horsmandenise on 11/09/2017 11:44

We thought we would try something new and staying at an apartment instead of a hotel. We were wanting to have a kitchen and be able to be flexible with preparing meals instead of going out every single day.We were dreading about the uphill- wasn't as ideal- but managed. Check in only at 4:30pm which they were kind enough to get us in sooner, which was great. But when we got to our apartment and wanted to have a nice meal- our stove didnt work and when the technician came- he said he was there to fix the freezer door lock and didnt know about the stove and would see when he had time- which could have been a couple of minutes or hours- he couldnt say..😏They ended up having to replace the slap entirely- took about 2 hours and a half and when he left- we tried it again and still didnt work so he had to look at it again- we decided to step out though because we were fed up. In order to access the pool you need to get a card for 1€ deposit to access it- however it wasnt really working for all- so we were constantly having to open for like 20 people- ridiculous! At our stay we wanted to play tennis- however it didnt give clear instructions how to get in the actual court and since we were only allowed to play for 1 hour( despite the day being completely cleared) we had lost 10minutes. The balls were also a little aged so that was a shame since you have to rent them for 2.50€. The shower didnt really draining properly so not sure when was the last time there was a proper cleaning since it mentions on their website "daily cleaning" and they came to us once- unannounced at a strange time- like at 5pm. The balcony was great, sunny and nice and idea that there was a clothes rack. The shop was quite pricey I must say and offered nothing for short term stay like washing powder/gel for a few washes. They had mentioned that wifi was only at the reception but upon request and with 35€ deposit and 5€ a day- you could get wifi in your apartment. However, they were all out and for some reason asked my husband for a 40€ deposit-strange. Positive side that we had plenty of towels and good warm water however the pressure coming out of for example the kitchen- it kept on turnning off when it reached a certain angle of the handle and temperature and if opened slightly too much it would spray out agressively. The pans and pots were horrible- no proper antistick layer- so when you would try to simple fry an egg- let's just say you got a scrambled egg- unwillingly.😉 Good airconditioning despite the noise and the beds were a little soft.Washing machine programmes were way too long- would have been nice if they had programmes with like 20min or at most 45minutes.Checking out was at 10am- not an ideal time- and if you wanted to stow way your stuff so you could go away to enjoy the reamining time you had-all they could do is put it in a corner infront of pigeon holes of the reception- if you were the first ones- like is- it was a diaster to try and recover your luggage.😓 Overall, it was an okay stay- could have been better though. Not sure really if worth 125€ a night. Probably a place more for locals than tourists.
Just thought I would share this in the case of doubts😉

Slightly disappointed on second visit

Dawn W on 30/08/2017 21:50

This was our second visit to Vitasol Park, having previously stayed in summer 2016 and had a great time. It was far busier this time round, though it was good to see the pool bar had finally opened and they seemed a bit more tolerant of allowing kids to have inflatable toys in the pool.

There are lots of reasons to like this place including:
Very spacious, clean, two bed apartment
Very well kept landscaped gardens
Nice pool area and bar (though we ate there one night and it was deserted!)

Other things that were not so good:
Only toilet rolls provided in apartments - no soap, basic cleaning materials or even a kettle (we were provide with one on request, but it was broken!)
Poor soundproofing. We requested a quiet apartment but were kept awake well into the early hours by teenagers next door scraping furniture around. Dogs are also permitted and the howling and barking from other apartments, again very late at night was definitely a problem.
No free wifi

It's also worth mentioning that the complex is at the top of a fairly steep hill around 10 minutes walk from the Marina, and 20 minutes from the town and beach - not a problem for us as we had a car.

I'm not sure whether we would go back a third time - the noise problem was quite an issue.

Lovely apt poor customer service

wooseyj on 15/08/2017 20:10

This complex has very nice spacious apts and a great swimming pool. It is a 10 min walk to the Marina where there are bars and restaurants and about a 20 minute walk to town. The apts have kitchens, air conditioning and separate bedrooms. I would recommend BUT I booked one of the four bedroom apartments for my family in August 2016 for a holiday in August 2017. The booking was accepted, the deposit was taken and I had two confirmation emails. I contacted the hotel about 3 times over the year to confirm a couple of things and each time they confirmed back that I had a T4 apt. I even had a reminder email from them 2 days before I travelled that we had a T4 apt booked and that they were looking forward to seeing me. Imagine my disappointment to arrive at the complex to be told that they had double booked the room and that they were to give my family 2 x 2bedroom apts! Very nice rooms but not what I had booked. The most frustrating part of this is that they had 1 year and four contact emails to explain the mix up with me. In the interests of fairness the manager did kindly pay for us all to go on a trip, I would rather have had what I booked. One point to note is that the complex is at the top of a very steep hill.